Consumer presentation_Kenya CRA
- 1. CRA:: Motor Claims Registration Automation Every Claim is an unfortunate incident and a laborious process for filing the claims filing, documentation submission and following up for the reimbursement of the claims. In Kenya, this process will be simplified with CRA App.
- 2. What is CRA App? • Claims Registration Automation is a simple app to register your motor vehicle claims. • Rapid registration: With this App, one can register the claims within few minutes with few clicks on their smart phone. • Crisis support: Using the App, one can request emergency help from Ambulance / Police in few clicks. • Reliable technology: This app uses Machine learning and Artificial intelligence, to maintain security and reducing time taken to type in information available with a quick scan. • Note: Please check with your insurance company, if they enrolled with AKI to start using CRA App.
- 3. How do I use the App? • Download the app from Google PlayStore / Apple AppStore. • After you download, register in the app (which takes just 3–4-minutes). Remember to register your policy and vehicle when you download the app. • At the time accident, in 3 clicks, one can request: • If they need any emergency ambulance help • If they need any police help • Police and Ambulance will be notified instantly with exact location of the accident spot. • Identify the nearest towing services. • Accident-related pictures are geo-tagged, time stamped and instantly shared with your insurance company and thus claims processing can begin instantly.
- 4. Post the accident claim is lodged… • Regular notifications: Insured personnel can get the status updates via the CRA App. • Add documents: Insured personnel can submit additional documentation via the App. • Report problems: In case of any grievances, the same can be reported via the App. • Expedite communications: CRA reduces processing times, by quickly aiding the customer convey important claims related information to the Insurer and thereafter between the Insurer and their service providers. • Data safeguards: CRA app complies to all data security policies and stores information in a blockchain, thereby avoiding fraud. • Single point of truth: CRA App is the perfect one stop shop that has all the claims registered information and notifies the consumer of progress.
- 5. FAQ? • Can I report a self-damage claim? Yes • Can I report if my vehicle is stolen? Yes • Can I register in CRA App, after the accident? No, you need to register when you download the app, not at the time of accident. • When can I download the App? • Google Play store: App Store: • Supported OS versions: • Android (8.1 and above) • iOS (N.N and above) • More questions: please email us at support@claims.digital