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Consumerism
Index
•   Meaning Of Consumerism
•   Factors Affecting Consumerism
•   Stakeholders In Consumerism
•   Consumer Groups In India
•   Benefits Of Consumerism
What Is Consumerism?
• CHOICE’ THE CORE VALUE

• ADDICTIVE - Desire an end in itself.

• AROUSING AND MEETING SHORT TERM
  NEEDS

• SHOPPING FOR ‘SENSATIONS’
Marketing Concepts
• Marketing Concept came into being with
  marketers realized that they would be able
  to sell more if they knew what was
  required by the consumers.

• Marketers could now understand the
  factors which would lead to a particular
  behaviour.
Factors
• Psychological Factors   • Socio-Cultural
                            Factors

  –   Personality           –   Family
  –   Motivation            –   Reference Group
  –   Perception            –   Social Class
  –   Attitude              –   Culture
  –   Learning              –   Sub Culture
Other Factors
• Monopoly and Oligopoly exists in countries like India.
• People are weary of the Legal and Judicial System.
• Consumers are thus susceptible to manipulations.
                           •
                           •
                           •
• These gave birth to Consumerism.
• Consumerism and Consumer Movement was born to
  counter the influences and dangers of manipulation that
  were posed by unscrupulous marketers.
Stakeholders in Consumerism


• Consumers
• Business Enterprises or Industry
• Government
Consumer Groups in India
•   Voluntary Organization in Interest of Consumer Education (VOICE)
•   Consumer Care Society
•   Bombay Telephone Users' Association
•   Citizen consumer and Civic Action Group (CAG)
•   Grahak Sahayak
•   Consumer Guidance Society of India
•   All India Chamber of Consumers (AICOC)
•   Consumer Coordination Council
•   Akhil Bhartiya Upbhokta Congress
•   Consumer Unity and Trust Society
•   Consumer Rights Education & Awareness Trust (CREAT)
•   Rajkot Saher/Jilla Grahak Suraksha Mandal
•   Upbhokta Sanrakchhan & Kalyan Samiti
•   Upbhokta Margdarshan Samiti "UMAS"
Evolution of Pollution Man –
Consumer Group Initiative
Anti Cigarette Campaigns –
Consumer Group & Govt. Initiative
ASCI – Industry Initiative
• Advertising Standards Council of India (ASCI) (1985) has
  adopted a Code for Self-Regulation in Advertising.
• It is a commitment to honest advertising and to fair
  competition in the market-place.
• It stands for the protection of the legitimate interests of
  consumers and all concerned with advertising -
  advertisers, media, advertising agencies and others who
  help in the creation or placement of advertisements.

• Fewer false, misleading claims
• Fewer unfair advertisements
• Increasing respectability
Good Knight - ASCI Rulings
• Godrej Sara Lee Ltd(*) (Good
  Knight Aerosol) Chutti TV
• “Aerosol as a fragrant and the
  actors are inhaling it”.

• This is highly objectionable as
  one must not inhale a pesticide
  even if it is safe.
• The cannister for the aerosol
  resembles that of `Hit’ spray
  for cockroaches and other
  pests. These insecticides are
  far more dangerous and
  should not be inhaled directly.
Government (RBI) Initiative
Benefits of Consumerism
• Consumer Education
• Consumer Groups can liaison between
  Government & Industry
• Product Research & Information to Consumer
• Inculcate Honesty, Responsiveness &
  Responsibility on to Manufacturers & Marketers.
• Move towards Societal Concept of Marketing

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Consumerism.ppt

  • 2. Index • Meaning Of Consumerism • Factors Affecting Consumerism • Stakeholders In Consumerism • Consumer Groups In India • Benefits Of Consumerism
  • 3. What Is Consumerism? • CHOICE’ THE CORE VALUE • ADDICTIVE - Desire an end in itself. • AROUSING AND MEETING SHORT TERM NEEDS • SHOPPING FOR ‘SENSATIONS’
  • 4. Marketing Concepts • Marketing Concept came into being with marketers realized that they would be able to sell more if they knew what was required by the consumers. • Marketers could now understand the factors which would lead to a particular behaviour.
  • 5. Factors • Psychological Factors • Socio-Cultural Factors – Personality – Family – Motivation – Reference Group – Perception – Social Class – Attitude – Culture – Learning – Sub Culture
  • 6. Other Factors • Monopoly and Oligopoly exists in countries like India. • People are weary of the Legal and Judicial System. • Consumers are thus susceptible to manipulations. • • • • These gave birth to Consumerism. • Consumerism and Consumer Movement was born to counter the influences and dangers of manipulation that were posed by unscrupulous marketers.
  • 7. Stakeholders in Consumerism • Consumers • Business Enterprises or Industry • Government
  • 8. Consumer Groups in India • Voluntary Organization in Interest of Consumer Education (VOICE) • Consumer Care Society • Bombay Telephone Users' Association • Citizen consumer and Civic Action Group (CAG) • Grahak Sahayak • Consumer Guidance Society of India • All India Chamber of Consumers (AICOC) • Consumer Coordination Council • Akhil Bhartiya Upbhokta Congress • Consumer Unity and Trust Society • Consumer Rights Education & Awareness Trust (CREAT) • Rajkot Saher/Jilla Grahak Suraksha Mandal • Upbhokta Sanrakchhan & Kalyan Samiti • Upbhokta Margdarshan Samiti "UMAS"
  • 9. Evolution of Pollution Man – Consumer Group Initiative
  • 10. Anti Cigarette Campaigns – Consumer Group & Govt. Initiative
  • 11. ASCI – Industry Initiative • Advertising Standards Council of India (ASCI) (1985) has adopted a Code for Self-Regulation in Advertising. • It is a commitment to honest advertising and to fair competition in the market-place. • It stands for the protection of the legitimate interests of consumers and all concerned with advertising - advertisers, media, advertising agencies and others who help in the creation or placement of advertisements. • Fewer false, misleading claims • Fewer unfair advertisements • Increasing respectability
  • 12. Good Knight - ASCI Rulings • Godrej Sara Lee Ltd(*) (Good Knight Aerosol) Chutti TV • “Aerosol as a fragrant and the actors are inhaling it”. • This is highly objectionable as one must not inhale a pesticide even if it is safe. • The cannister for the aerosol resembles that of `Hit’ spray for cockroaches and other pests. These insecticides are far more dangerous and should not be inhaled directly.
  • 14. Benefits of Consumerism • Consumer Education • Consumer Groups can liaison between Government & Industry • Product Research & Information to Consumer • Inculcate Honesty, Responsiveness & Responsibility on to Manufacturers & Marketers. • Move towards Societal Concept of Marketing