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CRAFTING STRATEGY
P R E S E N T E D B Y :
N G U Y E N M I N H T U A N
N G U Y E N V O H U Y B A O
Henry Mintzberg
1 . S T R A T E G Y F R O M
M I N T Z B E R G ’ S V I E W
2 . C R A F T I N G S T R A T E G Y -
M I N T Z B E R G ’ S T H E O R Y
3 . T A K E A W A Y
STRATEGY
Planning
• Reason
• Control
• Analysis
• Stability
Crafting
• Learning
• Harmony
• Learning
• Change
STRATEGY
• The crafting image better captures the
process by which effective strategies come to
be
• Managers are craftsmen and strategy is their
clay
Managers
Strategy
STRATEGIES ARE BOTH PLANS FOR
THE FUTURE & PATTERNS FORM THE
PAST
People’s thoughts of
Strategy
a plan or explicit
guide to future
behavior.
People’s acts of Strategy:
consistency of past
behavior – a pattern in
action over time.
PLAN PATTERN
STRATEGIES ARE BOTH PLANS FOR
THE FUTURE & PATTERNS FORM THE
PAST
Source: http://www.cafeios.net
STRATEGIES NEED NOT DELIBERATE
– THEY CAN ALSO EMERGE
• Strategy making depicts it as a deliberate process
• First we think, then we act
• We formulate, then we implement
Why would anybody
want to proceed differently?
STRATEGIES NEED NOT DELIBERATE
– THEY CAN ALSO EMERGE
Source: www.flatworldknowledge.com
STRATEGIES NEED NOT DELIBERATE
– THEY CAN ALSO EMERGE
What does this example imply?
EFFECTIVE STRATEGIES DEVELOP
IN ALL KINDS OFF STRANGE WAY
• Effective strategies can show up in the
strangest places and develop through the
most unexpected means
• There is no best way to make strategy
• Example of Facebook
EFFECTIVE STRATEGIES DEVELOP
IN ALL KINDS OFF STRANGE WAY
Grass-roots approach
Umbrella Strategy
STRATEGIC REORIENTATIONS
HAPPEN IN BRIEF, QUANTUM LEAPS
Concept of strategy:
• is rooted in stability, not change
Conventional strategic management
• Change must be continuous
• Organization should be adapting all the
time.
VS
QUANTUM LEAPS
• Resolve opposing force of change and force of stability
– Attending first to one, then to the others
– Clear periods of stability
– Change can be distinguished in any organization.
Particular strategy may always be changing marginally.
Major change in strategic orientation occurs rarely.
Common pattern of change in organization: Organization
adopts two distinctly different modes of behavior at
different times.
– Change in context of orientation. It is encouraged to
seek continuous improvement.
– Take place a strategic revolution to leap to a new
stability quickly.
CYCLES OF CHANGE
• Pattern “adhocracy” has more balanced stability and
change.
• It is used for companies are in the business of
producing new, unusual outputs apparently need to
go with all directions from time to time.
Organization needs to settle down after each period
• Example: National Film Board produce individual or
custom-made products in different periods
– Concentrated on aid of war films in 1940s
– Make films series on TV in 1950s.
– Evoke experimental films and social issues in
1960s
MANAGE STRATEGY
• Additional view of strategists: Who are involved or
responsive to learn about their organizations and
industries through personal touch.
• Manage stability: not to create strategy, but get on
with making organization as effective as possible in
following the strategies created.
• Detect discontinuity: manage within strategic
orientation to be able to pick out the occasional
discontinuity
• Know the business, manage patterns, reconcile
change and continuity
KEY TAKEAWAY
Crafting strategy of Mintzberg's thoughts
• Strategies are both plans for the future and patterns
from the past.
• Strategies need not be deliberate - they can also
emerge.
• Effective strategies develop in all kinds of strange
ways.
• Strategic reorientations happen in brief, quantum
leaps.
• Management strategy is crafting thought and action,
control and learning, stability and change.
REFERENCES
• Mintzberg, H. (1987, July–August). Crafting strategy
• http://catalog.flatworldknowledge.com/bookhub/rea
der/3085?e=ketchen_1.0-ch01_s02
• https://www.youtube.com/watch?v=u-dDlRdLhWI
Thank You!

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Crafting strategy

  • 1. CRAFTING STRATEGY P R E S E N T E D B Y : N G U Y E N M I N H T U A N N G U Y E N V O H U Y B A O Henry Mintzberg
  • 2. 1 . S T R A T E G Y F R O M M I N T Z B E R G ’ S V I E W 2 . C R A F T I N G S T R A T E G Y - M I N T Z B E R G ’ S T H E O R Y 3 . T A K E A W A Y
  • 3. STRATEGY Planning • Reason • Control • Analysis • Stability Crafting • Learning • Harmony • Learning • Change
  • 4. STRATEGY • The crafting image better captures the process by which effective strategies come to be • Managers are craftsmen and strategy is their clay Managers Strategy
  • 5. STRATEGIES ARE BOTH PLANS FOR THE FUTURE & PATTERNS FORM THE PAST People’s thoughts of Strategy a plan or explicit guide to future behavior. People’s acts of Strategy: consistency of past behavior – a pattern in action over time. PLAN PATTERN
  • 6. STRATEGIES ARE BOTH PLANS FOR THE FUTURE & PATTERNS FORM THE PAST Source: http://www.cafeios.net
  • 7. STRATEGIES NEED NOT DELIBERATE – THEY CAN ALSO EMERGE • Strategy making depicts it as a deliberate process • First we think, then we act • We formulate, then we implement Why would anybody want to proceed differently?
  • 8. STRATEGIES NEED NOT DELIBERATE – THEY CAN ALSO EMERGE Source: www.flatworldknowledge.com
  • 9. STRATEGIES NEED NOT DELIBERATE – THEY CAN ALSO EMERGE What does this example imply?
  • 10. EFFECTIVE STRATEGIES DEVELOP IN ALL KINDS OFF STRANGE WAY • Effective strategies can show up in the strangest places and develop through the most unexpected means • There is no best way to make strategy • Example of Facebook
  • 11. EFFECTIVE STRATEGIES DEVELOP IN ALL KINDS OFF STRANGE WAY Grass-roots approach Umbrella Strategy
  • 12. STRATEGIC REORIENTATIONS HAPPEN IN BRIEF, QUANTUM LEAPS Concept of strategy: • is rooted in stability, not change Conventional strategic management • Change must be continuous • Organization should be adapting all the time. VS
  • 13. QUANTUM LEAPS • Resolve opposing force of change and force of stability – Attending first to one, then to the others – Clear periods of stability – Change can be distinguished in any organization. Particular strategy may always be changing marginally. Major change in strategic orientation occurs rarely. Common pattern of change in organization: Organization adopts two distinctly different modes of behavior at different times. – Change in context of orientation. It is encouraged to seek continuous improvement. – Take place a strategic revolution to leap to a new stability quickly.
  • 14. CYCLES OF CHANGE • Pattern “adhocracy” has more balanced stability and change. • It is used for companies are in the business of producing new, unusual outputs apparently need to go with all directions from time to time. Organization needs to settle down after each period • Example: National Film Board produce individual or custom-made products in different periods – Concentrated on aid of war films in 1940s – Make films series on TV in 1950s. – Evoke experimental films and social issues in 1960s
  • 15. MANAGE STRATEGY • Additional view of strategists: Who are involved or responsive to learn about their organizations and industries through personal touch. • Manage stability: not to create strategy, but get on with making organization as effective as possible in following the strategies created. • Detect discontinuity: manage within strategic orientation to be able to pick out the occasional discontinuity • Know the business, manage patterns, reconcile change and continuity
  • 16. KEY TAKEAWAY Crafting strategy of Mintzberg's thoughts • Strategies are both plans for the future and patterns from the past. • Strategies need not be deliberate - they can also emerge. • Effective strategies develop in all kinds of strange ways. • Strategic reorientations happen in brief, quantum leaps. • Management strategy is crafting thought and action, control and learning, stability and change.
  • 17. REFERENCES • Mintzberg, H. (1987, July–August). Crafting strategy • http://catalog.flatworldknowledge.com/bookhub/rea der/3085?e=ketchen_1.0-ch01_s02 • https://www.youtube.com/watch?v=u-dDlRdLhWI

Editor's Notes

  • #4: Imagining someone planning strategy…. Now imagining someone crafting strategy…
  • #5: Planning strategy draws the wrong picture as to how strategy comes about. Instead, strategies are usually crafted using skill and dedication until the strategy is perfect. This is Mintzberg underlying statement for his study Introduce Minztberg’s philosophy about his thesis (by comparing the experiences of a single craftsman, potter to the ….) Describe potter’s work…. Given conclusion: managers are craftsmen & …. We will explore this metaphor by looking how strategies get shaped as opposed to how they are supposed to get shaped
  • #6: He first points out that strategy is as much of a plan as it is a reflection of the past and finding patterns (courses of actions) in the organization - Plan: A set of intended actions made by people or individual to achieve a goal. - Pattern: This definition focuses on the consistent behavior over time, whether or not intended - Ask audiences’ thought of strategy & competitor’s strategy - Strategy, it turns out, is one of those words that people define in one way and often use in another, without realizing the difference
  • #7: + Apple’s plan: releases few but highly anticipated high-end products. Best user’s experience With a high rate of innovation and emphasis on excellence in product design + Apple’s pattern in action over series of iPhones from first generation to iPhone 5, it realized that it must size small enough for user to easily use 1 figure to control the screen
  • #8: Everything that has been written about strategy making depicts it as deliberate process… Then example of the potter in the studio, rolling the clay to make a wafer-like sculpture…  Action has driven thinking: a strategy has emerged Out in the field, the example of a salesman… => Eventually opens up a new market  company has changed strategic course
  • #9: An intended strategy is the strategy that an organization hopes to execute. Intended strategies are usually described in detail within an organization’s strategic plan An emergent strategy is an unplanned strategy that arises in response to unexpected opportunities and challenges. Sometimes emergent strategies result in disasters. Emergent strategies can also lead to tremendous success.  A realized strategy is the strategy that an organization actually follows. Realized strategies are a product of a firm’s intended strategy (i.e., what the firm planned to do), the firm’s deliberate strategy (i.e., the parts of the intended strategy that the firm continues to pursue over time), and its emergent strategy (i.e., what the firm did in reaction to unexpected opportunities and challenges). In other cases, firms’ original intended strategies are long forgotten. A nonrealized strategy refers to the abandoned parts of the intended strategy
  • #10: - Explain the example - Give the conclusion: His second point in the article is that strategies can emerge or be formed. While most companies try to for a strategy, sometimes strategy emerges from a mistake or an action with unexpected consequences
  • #11: - Somewhat similar to his second point, his third point mentions that strategies can form in strange ways. - Accidents, boredom, and random events can end up forming or inspiring strategy. The form for a cat collapses ….. Did Mark Zuckerberg set out to build a billion-dollar company with more than six hundred million active users? Not hardly. Zuckerberg’s original concept in 2003 had a dark nature. After being dumped by his girlfriend, a bitter Zuckerberg created a website called “FaceMash” where the attractiveness of young women could be voted on. This evolved first into an online social network called Thefacebook that was for Harvard students only. When the network became surprisingly popular, it then morphed (changed) into Facebook, a website open to everyone. Ironically, Facebook’s emphasis on connecting with existing and new friends is about as different as it could be from Zuckerberg’s original mean-spirited concept.
  • #12: - These strategies all reflect, in whole or part, what we like to call a grass-roots approach to strategic management…  This is why some companies allow lower level employees to take part in strategy making of strategy implementation - Umbrella strategy is where a top manager lays broad guidelines and lower level employees make more specific decisions. Process strategy is where management is in charge of strategy formation, but leaves the actual content of it to other people.
  • #13: Strategy: (explain: Org set direction, layout courses of action,establish guidelinue) No stability => no strategy => no future, no pattern.
  • #14: Strategic revolution: World continues to change: sometime slowly, occasionally in dramatic shifts. Slowly or suddenly, org’s strategic orientation moves out of sync with its env.
  • #16: Strategist responsiblilities: dictating brilliant strategies for everyone else to implement, recognize the importance of thinking ahead or the needed for creative vision. Additional view of strategists Redefine strategist: collective entity who made up of many actors whose interplay speaks in organization. => find strategies no less than create strategies. Do not spend time in reading reports or industry analyses. Are involved or responsive to learn about their organizations and industries through personal touch. Craftmen: Dedication, experience, involvement, sense of harmony (hoa hop) & integration. Manage Stability: Most of time is managing stability instead of formulate strategy. => making org to be effective as possible in pursuing