Creating a Better Candidate Experience in PeopleSoft
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The document discusses improving the candidate application process. It outlines 7 keys to delivering the best candidate experience, including building targeted messaging, creating engaging content, allowing candidates to join a talent network, promoting jobs through the network, making applications easy, asking the right questions at the right time, and supporting mobile applications. Improving the candidate experience at each stage can help organizations find and attract top talent.
Creating a Better Candidate Experience in PeopleSoft
- 1. @talemetry www.talemetry.com Crea/ng a Be3er Candidate Applica/on Process in PeopleSo;
- 2. Introduc*on James Thomas VP, Marketing Talemetry Twitter: @jthomas_44 Email: jthomas@talemetry.com Speaker
- 3. The Talent Problem Source: 2012 State of Recrui/ng Survey, Talent Technology Corp. WHAT ARE YOUR ORGANIZATION’S BIGGEST RECRUITING CHALLENGES? (where 1 = Easiest and 3 = Most Difficult) Finding good candidates 2.49/3 Lack of tasks 1.13/3 Filling posi/ons fast 2.32/3 Dedicated hiring managers 1.82/3 Managing applicants 1.68/3 Sub-‐par job descrip/ons 1.56/3 Nego/a/ng offers 1.51/3 Contac/ng candidates 1.48/3 Scheduling interviews 1.44/3 Reading resumes 1.43/3 Finding good candidates is the biggest challenge recruiters face
- 4. What is Candidate Experience? The attitudes and opinions that people form while seeking to work for your organization.!
- 5. Source: Non Sequitur, Wiley Miller Why Does Candidate Experience Ma3er?
- 6. The Candidate Experience Awards
- 7. CareerXroads Candidate Experience Report 2012 Mystery Job Seeker Charles Brown Marke/ng Manager, The Great Pumpkin Division Key Findings: Too many organiza/ons…. • Provide insufficient informa/on about jobs and their corporate cultures • Fail to make the applica/on process user-‐ friendly by not allowing job seekers to upload informa/on in an easy, logical manner • Besiege candidates with irrelevant ques/ons • Require candidates to take 10 minutes or more to apply for an opening
- 8. From Career Site to Applica/on
- 9. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions Support mobile & social applications
- 10. Build targeted messaging on your Career Site for different candidate populations.! Show open jobs for that population only….less is more!! Centrally Manage Regional Role Specific Career Fair University/College Facebook Targeted Messaging
- 11. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions Support mobile & social applications
- 12. Copyright © 2013 Talemetry, Inc. All rights reserved. 12 Why Should I Work Here?
- 13. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions Support mobile & social applications
- 14. If you were currently employed and not ac*vely looking for a new job would you join a talent network? 79% Say Yes Source: Talent Technology Job Searching & Talent Networks Candidate Survey 2012 Talent Networks
- 15. Does your organiza*on currently have a Talent Network for candidates to join? Source: Talent Technology Sourcing & Talent Networks Recruiter Survey 2012 Talent Networks
- 16. Talent Networks
- 17. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions Support mobile & social applications
- 18. Use Your Talent Network Promote open jobs to your Talent Network!
- 19. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions Support mobile & social applications
- 20. Percentage of candidates who cited the application process being frustrating as a reason for not applying for a job. Staffing Org. 2010 Corporate Recruiting Report 58 Percentage of candidates who cited the application process being too long as a reason for not applying for a job. 38 The best candidates are usually the first to drop-off How Many Candidate are you Losing?
- 21. Resume Extrac/on Copyright © 2013 Talemetry, Inc. All rights reserved. 21
- 22. Copyright © 2013 Talemetry, Inc. All rights reserved. 22 Social Profiles
- 23. Dynamic Forms
- 25. Assessments Copyright © 2013 Talemetry, Inc. All rights reserved. 25
- 26. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions, at the right time Support mobile & social applications
- 27. Configurable Applica/on Workflows Don’t ask Accountant candidates if they have a valid driver’s license
- 28. 7 Keys to Delivering The Best Candidate Experience Build targeted messaging on your Career Site for different candidate populations Create content to engage and communicate with candidates on why they should want to work for your organization Allow candidates to easily opt-in to your Talent Network Promote open jobs to your Talent Network MAKE IT EASY TO APPLY Ask the right questions, at the right time Support mobile & social applications
- 29. Mobile Recrui/ng “70% of Candidates Use Their Mobile Devices to Search for Jobs” …Will They Find Yours?
- 31. Your ATS is NOT Good At This A wave of new solu/ons for talent networks, recruitment adver/sing and candidate experience has emerged, and is growing dynamically. Thomas Ober, Gartner Inc. Predicts 2013: Nexus of Forces Alters Administra/ve ERP Outlooks, Gartner Inc., 21 November 2012 Don't assume that your ATS provider has the best prac/ce for candidate-‐facing processes, and don't wait for it to build something if it doesn't have such a system.
- 32. Candidate Experience Across The En/re Lifecycle Copyright © 2013 Talemetry, Inc. All rights reserved. 32 & Applicant Tracking
- 33. Source & CRM Job Broadcast Career Sites Apply
- 34. Special Offer: 1 Hour Talent Genera/on Workshop • Work with our team of experts to understand your talent genera/on challenge • Review current state of your recrui/ng prac/ces and outcomes • Discover how talent genera/on can drive strategic advantage for your business • Discuss plans and product/solu/on requirements to get you started Copyright © 2013 Talemetry, Inc. All rights reserved. 34
- 35. Talemetry Inc. 866.824.4418 or 604.278.4414 info@talemetry.com www.talemetry.com Twitter: @talemetry Facebook: http://www.facebook.com/talemetry Twi3er Hashtag: #TalentGenera/on Get Connected Today