Creating a data culture can transform risk calculation for insurers
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This document introduces Coeo, a company that provides dedicated support, data platform consultancy, and business intelligence consultancy services. It discusses Coeo's values of constantly striving to learn, being open and transparent, and desiring to help customers. The document also provides positive feedback from Coeo customers, describes the services Coeo offers, and outlines the value of data mastery for businesses. It concludes by discussing how to maximize the data opportunity and get started with data analytics.
Creating a data culture can transform risk calculation for insurers
- 2. Your presenters Chris Kerswell Pre Sales Engineer at Redgate Email: Chris.Kerswell@red-gate.com James Boother Sales and Marketing Director Email: james@coeo.com Phone: 07780 476436
- 4. About Coeo
- 5. Our values Thirst for knowledge Say it as it is Desire to help Coeo United We constantly strive to deepen our expertise, through formal learning, peer- to-peer and self-led development activities. From those in their first job, to company directors, everyone at Coeo is highly motivated to learn Within Coeo, we actively encourage everyone to be open and transparent with customers and with each other. We believe this helps us to learn from failure and maintain integrity and allows all individuals to make a positive contribution Whether it’s helping a colleague solve a difficult technical issue, resolving customer problems before they even know they are there or finding innovative new ways to do business, we are all strongly motivated by the desire to help We place great value on spending time together at Coeo. This means working together with our team or with others across the business, but also having fun, learning new things and inviting our families to share in our success
- 6. What our customers say “Great response from engineers and good suggestions. Not having to chase for updates and information leads to great experience.” “excellent customer service, high level of knowledge and degree of competency” “Professional, proactive, collaborative, knowledgeable and reliable. Pretty much everything you want from a third party partner.” “Professional, friendly and very technical people that have provided a huge amount of value to the organisation I work for. Seen as part of the team and not a third party.” Some feedback from our net promoter score surveys. We survey all consulting customers after each engagement and dedicated support customers once a quarter
- 8. What we do? Dedicated Support Data Platform Consultancy Business Intelligence Consultancy Platform and Application Modernisation
- 9. The value of Data Mastery
- 10. Water pumps Outbreaks Public domain picture. Wikimedia. http://commons.wikimedia.org/wiki/File:Snow-cholera-map.jpg
- 11. Reversing the race to the bottom Whitepaper
- 12. Research conducted with customers and network Range of insurers, brokers and underwriters Data trends in high growth organisations Available for download: Based on our research https://coeo.com/industries/finance
- 13. 1. Value based services Price sensitivity dominates Customer loyalty is low Reducing cost to service clients is key Driving innovation such as telematics and premium calculation
- 14. 2. Maximise data assets Maturity in policy/ claims systems Recognise value of data Critical knowledge leaves at 5pm Advanced analytics requires foundation Address culture Introduce systems Augment external data
- 15. 3. Measure the right things Augment data sources Break down silos Acquire relevant risk data Innovate on premium calculation
- 16. 4. Evolve business of insurance Lloyds market is evolving Blockchain gaining momentum Disintermediation is a threat Text analysis for claims
- 17. 5. Cross-sell and upsell Leverage data across the business Delight customers with relevant messaging Create organic opportunities with existing accounts Improve pricing on renewals
- 18. 6. Get visual Everyone is an information worker Right data in the hands of brokers and underwriters Use the right tool for the each task Get mobile
- 19. 7. Model your future Enhance renewal premium calcs Detect fraud in claims Improve budgeting and forecasts Capture knowledge and grow
- 20. The building blocks for Data Mastery
- 21. Decision Value Data Driven Decisions and Actions
- 22. A future platform for Data and AI
- 23. Waves of BI Adoption Everyone 3rd wave End user BI Analyst to end user 2nd wave Self-service BI IT to end user 1st wave Technical BI
- 24. Summary
- 25. Maximise the data opportunity 1. Value based services 2. Maximise data assets 3. Measure the right things 4. Evolve business of insurance 5. Cross-sell and upsell 6. Get visual 7. Model your future
- 26. Getting Started Identify the value and create the business case Design the architecture Demo with Power BI and drive adoption What’s your data dividend?
- 27. Thank you – Questions? Chris Kerswell Pre Sales Engineer at Redgate Email: Chris.Kerswell@red-gate.com James Boother Sales and Marketing Director Email: james@coeo.com Phone: 07780 476436
Editor's Notes
- #3: Hi everybody and welcome to todays webinar: Beyond SQL Server 2008 End of Life. My name is Chris Kerswell and I am a Pre Sales Engineer here at Redgate in Cambridge. I will be co-hosting todays session with James Boother, Sales and Marketing Director of Coeo. Before we get going, I just wanted to run through a couple of basic housekeeping items for todays webinar - everyone will be on mute throughout the webinar but please do post your questions using the gotowebinar panel and we’ll try to answer as many of them as possible either during or at the end of the session. The session is also being recorded and we will share the recording with you in the next few days.
- #4: For those of you who don’t know Redgate, we’ve been around for over 18 years and we have over 200,00 customers. We help companies improve the quality and efficiency of their SQL Server database development and deployment processes. SQL Server Central and Simple Talk Hubs are a massive presence in the community, sharing best practices, learnings and helping to solve problems with the database community We walk the DevOps walk. Over 1000 major and minor product releases last year alone, a number which seems to be increasing year on year Our customers range from global corporations – 91 of the Fortune 100 use Redgate tools - to single person shops and everything in between. So that’s enough from me for now, over to you James!
- #11: diseases such as cholera and plague caused by pollution or bad air 61 instances where deceased persons drink water from Broad Street identified the source of the outbreak as the public water pump on Broad Street local council disable well pump by removing handle common at the time to have a cesspit under homes families had sewage collected and dumped in the Thames The city had widened the street and the cesspit was lost
- #14: Black boxes in vehicles Multi-car policies Cyber risk
- #17: Python to shred and query witness statements Evaluate
- #22: The vast amount of data generated, infinite computational power and storage in the cloud, and machine learning are enabling businesses to do various forms of analytics: Understand what happened thru Descriptive analytics Investigate why something happened through Diagnostic analytics Predict what is likely to happen through Predictive analytics Determine what I should do through Prescriptive analytics
- #24: Key message: Business intelligence, or BI, has come a long way. During the first two waves of business intelligence, IT professionals and business analysts were the keepers of BI. They made BI accessible and consumable for end users. While this approach still applies to complex business intelligence needs, today there is a new wave. This third wave of BI makes BI available to every kind of user. Talking points: Today we’re going to discuss Power BI, which is a third-wave solution. Power BI enables EVERYONE to collect, analyze, visualize and publish data. This third wave has the potential to expand the reach of analytics to more users than ever before. Existing analytics platforms and tools can be extended, instead of being replaced, by full-featured solutions like Power BI. Power BI directly connects to existing on-premises data, such as Analysis Services tabular models that were created by business analysts in collaboration with IT. Microsoft Excel and the new Power BI Desktop work hand-in-hand with Power BI, publishing reports and models created by business analysts and getting them more easily in the hands of the business users who can gain insight and take action.
- #28: Hi everybody and welcome to todays webinar: Beyond SQL Server 2008 End of Life. My name is Chris Kerswell and I am a Pre Sales Engineer here at Redgate in Cambridge. I will be co-hosting todays session with James Boother, Sales and Marketing Director of Coeo. Before we get going, I just wanted to run through a couple of basic housekeeping items for todays webinar - everyone will be on mute throughout the webinar but please do post your questions using the gotowebinar panel and we’ll try to answer as many of them as possible either during or at the end of the session. The session is also being recorded and we will share the recording with you in the next few days.
- #29: The fourth and final instalment of our free live SQL in the City Streamed events of 2018 will take place on Wednesday 12 December. The theme for December 2018’s session is Your Journey to Compliant Database DevOps. Microsoft MVPs, Kathi Kellenberger (Editor of Simple Talk), Grant Fritchey (ScaryDBA.com), Steve Jones (Editor of SQLServerCentral) and Kendra Little (Founder of SQL Workbooks) head up the speaker line-up, joined by members of the team at Redgate. The schedule includes sessions designed to broaden your skillset, support your ongoing learning, and keep you up-to-date with what’s new in the industry and at Redgate. Don’t miss out, register yourself and your team now at www.red-gate.com/sqlinthecity!