SlideShare a Scribd company logo
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

CREATING A
SOCIAL MEDIA
PLAYBOOK

FOR SMALL BUSINESS OWNERS

www.yourmarketingcoachonline.com

.

.
Hi, my name is Misty (:
I’m a Marketing Coach
Founder of Marketing 101
and Your Marketing Coach
My formal education is in Marketing
and Graphic Communications and
over 16 years of sales experience.
I empower small business owners to
take control of their business
growth by showing them how to
inexpensively, yet effectively market
their business.

www.coachmisty.com
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

MARKETING 101
Fundamentals of Marketing

www.yourmarketingcoachonline.com

.

.

.

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

2 BIGGEST CHALLENGES FOR THE
SMALL BUSINESS OWNER
Lack of time
Don’t know what to create

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

7 STEPS TO CREATING A
SOCIAL MEDIA PLAYBOOK
1.
2.
3.
4.
5.
6.
7.

Define your Goals
Know your Audience
Choose your Platform(s)
Content Ideas
Posting Calendar
Editorial Calendar
Time Management

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

STEP 1

DEFINE YOUR GOALS
What are your trying to accomplish?
•
•
•
•
•
•

Build your Brand Awareness
Engage your Audience
Increase Traffic to Website
Capture Leads
Increase Sales
Nurture Relationships

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

.

.

STEP 2

KNOW YOUR AUDIENCE
•
•
•
•
•
•

Who is your BEST prospect?
Demographics?
What is your prospects problem or motivation?
How do you solve those problems?
What is the most common questions you receive?
How do you normally answer those questions?

(COACHING TIP) Tackle (one) 1 market at a time

www.yourmarketingcoachonline.com
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

.

STEP 3

CHOOSE YOUR PLATFORM(S)
• What is the BEST way for you to communicate?
(Photo, Video, Presentation, Blog, Short Snippets)
• Where is your targeted audience hanging out?
• What are your abilities (or resources)?

www.yourmarketingcoachonline.com

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

STEP 4

CONTENT IDEAS
•
•
•
•
•
•
•

Guides
eBooks
Whitepapers
Presentation
Video
Audio
Infographics

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

.

POSTING CALENDAR

STEP 5

MONDAY
Facebook, G+,
Linkedin, Twitter

TUESDAY

SATURDAY

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

www.yourmarketingcoachonline.com

Facebook, G+,
Linkedin, Twitter
Blog

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter
Blog

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter
Blog

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

SlideShare
Webinar

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

SlideShare
Webinar

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

FRIDAY

SlideShare
Webinar

Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

THURSDAY

SlideShare
Webinar
Facebook, G+,
Linkedin, Twitter

Facebook, G+,
Linkedin, Twitter

WEDNESDAY

Blog

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

.

STEP 6

EDITORIAL CALENDAR
MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

Webinar Presentation
Blog
Content Creation
Webinar Presentation
Blog
Content Creation
Webinar Presentation
Blog
Content Creation
Webinar Presentation
Blog
Content Creation

www.yourmarketingcoachonline.com

Marketing Calendar
Social Media Posts

SATURDAY

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

EXAMPLE
What are my goals for growth?
Increase Engagement
Capture Leads
Get more people on my webinars
What’s 4 questions / concerns I received recently?
- What do I share online?
- How can I capture more leads?
- I don’t have time….
- I need to increase my sales…
What is the best way to present the solution to the problem?
Webinar(s)
eBook / Guide / Worksheet
Video
Blog

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

.

EXAMPLE
PROBLEM

SOLUTION

CONTENT CREATION

GOALS MET (HOW)

What do I share online?
How can I capture more leads?
I don’t have time….
I need to increase my sales…

Webinar
Slide Share
Worksheet
Video

Using Pinterest to Market…

Capture leads

Prospect Persona

Receive eBook if you share
next weeks webinar

What do I share online?
How can I capture more leads?
I don’t have time….
I need to increase my sales…

Webinar
Slide Share
Guide
Video

Social Media Playbook…

Capture leads

Choosing Effective Platform…

Receive eBook if you share
next weeks webinar

What do I share online?
How can I capture more leads?
I don’t have time….
I need to increase my sales…

Webinar
Slide Share
eBook
Blog
Video

Lead Generation Strategy…

Capture leads

Lead Generation Strategy…

Receive eBook if you share
next weeks webinar

What do I share online?
How can I capture more leads?
I don’t have time….
I need to increase my sales…

Webinar
Slide Share
Blog
Video

Converting Leads to Sales…

Capture leads

www.yourmarketingcoachonline.com

Receive eBook if you share
next weeks webinar

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - -

STEP 7

.

TIME MANAGEMENT
•
•
•
•
•
•

Only check and respond to emails at scheduled times
Only answer phone and return calls at scheduled times
Prepare (posting schedule, editorial calendar)
Schedule time to create
Schedule time to post
Stick to the SCHEDULE!!! 

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

WHAT
WE
COVERED
TODAY

1.
2.
3.
4.
5.
6.
7.

Define your Goals
Know your Audience
Choose your Platforms
Content Ideas
Posting Calendar
Editorial Calendar
Time Management

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

QUESTIONS

www.yourmarketingcoachonline.com

.

.
- - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - .

.

ACTION STEPS
1.
2.
3.

Follow the 7 Step to Creating a Playbook
Help me spread the word on next week’s class!
Watch your email for:
• Social Media Playbook
• A Guide to Picking the Most Effective Platform(s)

www.yourmarketingcoachonline.com

.

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Creating a social media playbook

  • 1. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . CREATING A SOCIAL MEDIA PLAYBOOK FOR SMALL BUSINESS OWNERS www.yourmarketingcoachonline.com . .
  • 2. Hi, my name is Misty (: I’m a Marketing Coach Founder of Marketing 101 and Your Marketing Coach My formal education is in Marketing and Graphic Communications and over 16 years of sales experience. I empower small business owners to take control of their business growth by showing them how to inexpensively, yet effectively market their business. www.coachmisty.com
  • 3. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . MARKETING 101 Fundamentals of Marketing www.yourmarketingcoachonline.com . . . . .
  • 4. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . 2 BIGGEST CHALLENGES FOR THE SMALL BUSINESS OWNER Lack of time Don’t know what to create www.yourmarketingcoachonline.com . .
  • 5. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . 7 STEPS TO CREATING A SOCIAL MEDIA PLAYBOOK 1. 2. 3. 4. 5. 6. 7. Define your Goals Know your Audience Choose your Platform(s) Content Ideas Posting Calendar Editorial Calendar Time Management www.yourmarketingcoachonline.com . .
  • 6. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . STEP 1 DEFINE YOUR GOALS What are your trying to accomplish? • • • • • • Build your Brand Awareness Engage your Audience Increase Traffic to Website Capture Leads Increase Sales Nurture Relationships www.yourmarketingcoachonline.com . .
  • 7. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . . . STEP 2 KNOW YOUR AUDIENCE • • • • • • Who is your BEST prospect? Demographics? What is your prospects problem or motivation? How do you solve those problems? What is the most common questions you receive? How do you normally answer those questions? (COACHING TIP) Tackle (one) 1 market at a time www.yourmarketingcoachonline.com
  • 8. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . . STEP 3 CHOOSE YOUR PLATFORM(S) • What is the BEST way for you to communicate? (Photo, Video, Presentation, Blog, Short Snippets) • Where is your targeted audience hanging out? • What are your abilities (or resources)? www.yourmarketingcoachonline.com .
  • 9. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . STEP 4 CONTENT IDEAS • • • • • • • Guides eBooks Whitepapers Presentation Video Audio Infographics www.yourmarketingcoachonline.com . .
  • 10. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . . POSTING CALENDAR STEP 5 MONDAY Facebook, G+, Linkedin, Twitter TUESDAY SATURDAY Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter www.yourmarketingcoachonline.com Facebook, G+, Linkedin, Twitter Blog Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Blog Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Blog Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter SlideShare Webinar Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter SlideShare Webinar Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter FRIDAY SlideShare Webinar Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter THURSDAY SlideShare Webinar Facebook, G+, Linkedin, Twitter Facebook, G+, Linkedin, Twitter WEDNESDAY Blog .
  • 11. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . . STEP 6 EDITORIAL CALENDAR MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Webinar Presentation Blog Content Creation Webinar Presentation Blog Content Creation Webinar Presentation Blog Content Creation Webinar Presentation Blog Content Creation www.yourmarketingcoachonline.com Marketing Calendar Social Media Posts SATURDAY .
  • 12. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . EXAMPLE What are my goals for growth? Increase Engagement Capture Leads Get more people on my webinars What’s 4 questions / concerns I received recently? - What do I share online? - How can I capture more leads? - I don’t have time…. - I need to increase my sales… What is the best way to present the solution to the problem? Webinar(s) eBook / Guide / Worksheet Video Blog www.yourmarketingcoachonline.com . .
  • 13. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . . EXAMPLE PROBLEM SOLUTION CONTENT CREATION GOALS MET (HOW) What do I share online? How can I capture more leads? I don’t have time…. I need to increase my sales… Webinar Slide Share Worksheet Video Using Pinterest to Market… Capture leads Prospect Persona Receive eBook if you share next weeks webinar What do I share online? How can I capture more leads? I don’t have time…. I need to increase my sales… Webinar Slide Share Guide Video Social Media Playbook… Capture leads Choosing Effective Platform… Receive eBook if you share next weeks webinar What do I share online? How can I capture more leads? I don’t have time…. I need to increase my sales… Webinar Slide Share eBook Blog Video Lead Generation Strategy… Capture leads Lead Generation Strategy… Receive eBook if you share next weeks webinar What do I share online? How can I capture more leads? I don’t have time…. I need to increase my sales… Webinar Slide Share Blog Video Converting Leads to Sales… Capture leads www.yourmarketingcoachonline.com Receive eBook if you share next weeks webinar .
  • 14. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - - STEP 7 . TIME MANAGEMENT • • • • • • Only check and respond to emails at scheduled times Only answer phone and return calls at scheduled times Prepare (posting schedule, editorial calendar) Schedule time to create Schedule time to post Stick to the SCHEDULE!!!  www.yourmarketingcoachonline.com . .
  • 15. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . WHAT WE COVERED TODAY 1. 2. 3. 4. 5. 6. 7. Define your Goals Know your Audience Choose your Platforms Content Ideas Posting Calendar Editorial Calendar Time Management www.yourmarketingcoachonline.com . .
  • 16. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . QUESTIONS www.yourmarketingcoachonline.com . .
  • 17. - - - - - - - - - - - - - - - - - - - - - - - - - CREATING A SOCIAL MEDIA PLAYBOOK- - - - - - - - - - - - - - - - - - - - - - - - - . . ACTION STEPS 1. 2. 3. Follow the 7 Step to Creating a Playbook Help me spread the word on next week’s class! Watch your email for: • Social Media Playbook • A Guide to Picking the Most Effective Platform(s) www.yourmarketingcoachonline.com .