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Creating content that
converts
Ria Blagburn
Content and Marketing Specialist
@riaface
The goal
Convert visitors into customers
The problem
- Too many sites favour jargon over clarity
- Potential customers are alienated
- Sales will go to your competitors
- You need to present a solution to their problem
Get your message straight
- Spend time on market research
- Identify your target market
- Find out what their problem is
- Create messaging that addresses this problem
- What superpowers can you give your customers?
- Brand guidelines and assets help you stay on-message
Catch them before they hit your site
- Start with your search results - meta title and description
- Think like a customer - what is their problem?
- Give people a reason to click through - provide a solution
Which site would you visit?
Convert them on-site
- Use your core message prominently
- Grab the attention of your prospective customers
- Avoid huge paragraphs of text
- Talk about your product in terms of how it benefits the customer
- Speak their language
- Increase trust with testimonials and case studies
What does this
even mean?
Calls to action that make people act
Why does this happen?
- Everyone can write
- BUT not everyone can write web content
- Content is as important as design and dev
- Don’t assume you can do it
- Hire a professional!
Don’t make content an afterthought
Invest in good content, and your website will
be your best salesperson by a country mile
Thanks for listening!
Ria Blagburn
riablagburn.com
@riaface

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Creating content that converts

  • 1. Creating content that converts Ria Blagburn Content and Marketing Specialist @riaface
  • 2. The goal Convert visitors into customers
  • 3. The problem - Too many sites favour jargon over clarity - Potential customers are alienated - Sales will go to your competitors - You need to present a solution to their problem
  • 4. Get your message straight - Spend time on market research - Identify your target market - Find out what their problem is - Create messaging that addresses this problem - What superpowers can you give your customers? - Brand guidelines and assets help you stay on-message
  • 5. Catch them before they hit your site - Start with your search results - meta title and description - Think like a customer - what is their problem? - Give people a reason to click through - provide a solution
  • 6. Which site would you visit?
  • 7. Convert them on-site - Use your core message prominently - Grab the attention of your prospective customers - Avoid huge paragraphs of text - Talk about your product in terms of how it benefits the customer - Speak their language - Increase trust with testimonials and case studies
  • 9. Calls to action that make people act
  • 10. Why does this happen? - Everyone can write - BUT not everyone can write web content - Content is as important as design and dev - Don’t assume you can do it - Hire a professional!
  • 11. Don’t make content an afterthought Invest in good content, and your website will be your best salesperson by a country mile
  • 12. Thanks for listening! Ria Blagburn riablagburn.com @riaface

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