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#eCOMTO #groceriesondemand
How to streamline delivery
with on-demand services in
eCommerce
Mudit Rawat
Founder & CEO Urbery
@moodz @Urbery
#eCOMTO
#groceriesondemand
#eCOMTO #groceriesondemand
Crowdsourcin
gLeveraging a pool of
underutilized
resources to get
tasks done.
Using the power of crowdsourcing…
#eCOMTO #groceriesondemand
#eCOMTO #groceriesondemand
#eCOMTO #groceriesondemand
#eCOMTO #groceriesondemand
Introducing Urbery
ORDER GROCERIES
ONLINE
LEAVE IT TO OUR
GROCERY GURUS
TELL US WHEN
AND WHERE
Choose products from
your favourite grocery
store
Select a time convenient to
you (or one of the under 2
hours delivery windows)
Track your Grocery Gurus
in real time as they shop
and deliver your groceries
to your doorstep
#eCOMTO #groceriesondemand
Why are we moving towards this
model??
RISE OF THE
ON-DEMAND
ECONOMY
#instagratification
generation
#eCOMTO #groceriesondemand
Why are we moving towards this
model??
RISE OF THE
ON-DEMAND
ECONOMY
Easy and affordable access
to technology and services
68% of Canadians owned a smartphone (13% y-o-y
increase)
Mobile users in North America are using on average
1.3GBof data/month on their smartphone vs. just
149MB in 2008 – a 1,242%increase!
Avg. cost of downloading 1MB expected to drop to
$0.01 in 2015 vs. $0.46 in 2008
#eCOMTO #groceriesondemand
Why are we moving towards this
model??
RISE OF THE
ON-DEMAND
ECONOMY
Rise of the Freelancers
Abundance of resources
* Source: http://www.forbes.com/sites/tomiogeron/2013/01/23/airbnb-and-the-unstoppable-rise-of-the-share-economy/
 Flexibility – Work when you like
 Milennials moving away from the 9-5
grind
 Become your own boss
 Make extra money on the side
 Little or no micro-management
Revenue flowing through shared economy directly
into peoples wallet will surpass $3.5B
Why people like it?
#eCOMTO #groceriesondemand
This is just a snapshot
#eCOMTO #groceriesondemand
Crowdsourced delivery value chain
Hire, train and
manage the
schedule of your
fleet
Build an online and/or
mobile platform that
allows customers to
buy products and sync
the delivery schedule
to your fleets schedule
Use existing
infrastructure to pick
products (grocery
stores) and personal
vehicles to deliver
groceries
Leverage GPS tracking
of your fleets
smartphone (existing
resource) to provide
customers with real
time order tracking
functionality
#eCOMTO #groceriesondemand
Crowd sourcing your delivery can
streamline the entire delivery process
DELIVER
Y SPEED
OPTIMIZED
OPERATIONAL
COST (No Inventory and
Warehousing Cost)
ALWAYS
FRESH
CUSTOMER
SERVICE - NOT
JUST
LOGISTICS
#eCOMTO #groceriesondemand
The Bad
 Fleet Turnover
 Need capital to develop an effective promotional
campaign to attract initial crowd sourced
employees
 Constant battle between supply and demand (till
your business becomes stable)
#eCOMTO #groceriesondemand
Building your crowdsourced delivery
model
▪ Find people – Craigslist is your best friend
▪ Build a robust training program
▪ Put as much details as you can about your business including
culture, process, help guides, etc.
▪ Tools such as ACTO can help streamline this process
▪ Find a background check agency – We use Triton and they can
do background checks in under 5 minutes!
▪ Automate your interview process – Try using Kira talent
▪ Find a good legal firm – We use LaBarge Weinstien
▪ Find the right APIs (or build your own) – Locqus, Bringg and On-
Fleet can really help you implement delivery personal tracking
#eCOMTO #groceriesondemand
What does the future hold
$26B
$110B
323%
#eCOMTO #groceriesondemand
mudit.rawat@urbery.com
@Moodz @Urbery
WELOVEFOOD15
Use the code below to get $15 off your first order

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Crowdsourced delivery msr e com to

  • 1. #eCOMTO #groceriesondemand How to streamline delivery with on-demand services in eCommerce Mudit Rawat Founder & CEO Urbery @moodz @Urbery #eCOMTO #groceriesondemand
  • 2. #eCOMTO #groceriesondemand Crowdsourcin gLeveraging a pool of underutilized resources to get tasks done. Using the power of crowdsourcing…
  • 6. #eCOMTO #groceriesondemand Introducing Urbery ORDER GROCERIES ONLINE LEAVE IT TO OUR GROCERY GURUS TELL US WHEN AND WHERE Choose products from your favourite grocery store Select a time convenient to you (or one of the under 2 hours delivery windows) Track your Grocery Gurus in real time as they shop and deliver your groceries to your doorstep
  • 7. #eCOMTO #groceriesondemand Why are we moving towards this model?? RISE OF THE ON-DEMAND ECONOMY #instagratification generation
  • 8. #eCOMTO #groceriesondemand Why are we moving towards this model?? RISE OF THE ON-DEMAND ECONOMY Easy and affordable access to technology and services 68% of Canadians owned a smartphone (13% y-o-y increase) Mobile users in North America are using on average 1.3GBof data/month on their smartphone vs. just 149MB in 2008 – a 1,242%increase! Avg. cost of downloading 1MB expected to drop to $0.01 in 2015 vs. $0.46 in 2008
  • 9. #eCOMTO #groceriesondemand Why are we moving towards this model?? RISE OF THE ON-DEMAND ECONOMY Rise of the Freelancers Abundance of resources * Source: http://www.forbes.com/sites/tomiogeron/2013/01/23/airbnb-and-the-unstoppable-rise-of-the-share-economy/  Flexibility – Work when you like  Milennials moving away from the 9-5 grind  Become your own boss  Make extra money on the side  Little or no micro-management Revenue flowing through shared economy directly into peoples wallet will surpass $3.5B Why people like it?
  • 11. #eCOMTO #groceriesondemand Crowdsourced delivery value chain Hire, train and manage the schedule of your fleet Build an online and/or mobile platform that allows customers to buy products and sync the delivery schedule to your fleets schedule Use existing infrastructure to pick products (grocery stores) and personal vehicles to deliver groceries Leverage GPS tracking of your fleets smartphone (existing resource) to provide customers with real time order tracking functionality
  • 12. #eCOMTO #groceriesondemand Crowd sourcing your delivery can streamline the entire delivery process DELIVER Y SPEED OPTIMIZED OPERATIONAL COST (No Inventory and Warehousing Cost) ALWAYS FRESH CUSTOMER SERVICE - NOT JUST LOGISTICS
  • 13. #eCOMTO #groceriesondemand The Bad  Fleet Turnover  Need capital to develop an effective promotional campaign to attract initial crowd sourced employees  Constant battle between supply and demand (till your business becomes stable)
  • 14. #eCOMTO #groceriesondemand Building your crowdsourced delivery model ▪ Find people – Craigslist is your best friend ▪ Build a robust training program ▪ Put as much details as you can about your business including culture, process, help guides, etc. ▪ Tools such as ACTO can help streamline this process ▪ Find a background check agency – We use Triton and they can do background checks in under 5 minutes! ▪ Automate your interview process – Try using Kira talent ▪ Find a good legal firm – We use LaBarge Weinstien ▪ Find the right APIs (or build your own) – Locqus, Bringg and On- Fleet can really help you implement delivery personal tracking
  • 15. #eCOMTO #groceriesondemand What does the future hold $26B $110B 323%