CTB Resume
- 1. Page 1 of 3 CYNTHIA BATISTE 1603 Plumwood Dr. Houston, TX 77014 Phone: (832) 883-1707 Cynthia.t.batiste@gmail.com Qualifications Thrivesina diverse workenvironments Keyplayerinmultiple departments 8 yrs of progressive experience inStreamlining,Administrative,Hrdocuments,InventoryControl Able toprioritize andefficientlymanage multipleassignmentswithminimumsupervision Understandsthe corporate visionandculture Implementskeytime- managementskillsinahighdemandsetting EfficientinExcel,Office,Accessdatabase ,Reporting TECHNICAL SKILLS Strong computer skills, proficient in word processing: Micro Soft Word, Access, Excel, Oracle, Res.Net PROFESSIONAL EXPERIENCE LUTECH RESOURCES (Temp Agency) 12/14 – 01/15 CB&I Administrative Asst. for Global Corporate Security Team Travel Security Program facilitating travel approvals to high risk locations Corporate Campus Access & Parking- Operating the electronic access control program, issuing badges, access level changes Issuing parking permits and entered information into database Greeting visitors Handling requests from the field and upper management Create and update spreadsheet in excel of all new employees with the HR department Assisted with Inventory control TAYLOR SMITH CONSULTANT(Temp Agency) 03/14 – 08/14 HR Receptionist Greetvisitorsandpotential employees Answerthe phone andrelaymessagestostaff members Monitorthe sign-insheettoassure thateveryone signsin Hand out EmploymentApplicationandrequestvalidID&SS card forthe HR department PerformBackground,Sex Offenders/TerroristChecksoneveryapplicant Review,Scanandfile all filesonnewemployees Assistwiththe documentcontrol intoanew online database Assistwithinventoryordering Distribute suppliestostaff andkeepaninventoryof all incomingandoutgoingsupplies AssistPayroll withtimesheets manually Researchandcomplete travel arrangementsforemployees TAYLOR SMITH CONSULTANT(Temp Agency) 07/12 – 8/13 Houston Housing Authority AdministrativeAssistanttothe VicePresident of the Voucher Program Preparesmemorandumsoutliningandexplainingadministrative proceduresandpoliciestosupervisoryworkers Plansconferences.
- 2. Page 2 of 3 Composesnotices,minutes,andresolutions. Schedulesappointments,givesinformationtocallers,takesdictation,composesandtypescorrespondence, readsand routesincomingmail,andperformsotheradministrative andclerical duties. Works withwordprocessing,spreadsheetanddatabase software tocomplete administrative tasks. Handlessensitive andextensive confidential information. Composesandtypesroutine correspondence andpreparesmaterialsforspecial eventssuchasinvitations,guest lists,RSVPs,programs,etc. Filescorrespondence andotherrecords. Answerstelephone andgivesinformationtocallersorroutescall toappropriate official andplacesoutgoing calls. Schedulesappointmentsandmakeschangestocalendaras necessary. Arrangestravel schedule andreservations. Compilesandtypesstatistical andbudgetrelatedreports,maintainsrelateddatabasesandentersnewdata. Schedulesroomreservations,meetingsandrecordsminutesof staff meetingsandmakescopiesof correspondence orotherprintedmaterials. Responsible forthe department’sprocurementof suppliesandservices,includingthe followingrelatedtasks: - Submitdepartmental supplyordersforapproval andmaintainsrecordsof all purchases. - Maintainan adequate inventoryof office suppliesforthe department. - Contact service representativesfordepartmentequipment. REVERSE MORTGAGESOLUTIONS, Houston, TX 02/11-11/11 Asset Manager Performed Asset Management duties for various properties throughout the United States, including but not limited to, evictions, lockouts, property preservations and selling of as many assets as possible. Managed 200 + properties Assigned Agents to Market Foreclosed Properties and receive their Listing Agreement Ordered appraisals for each property and paid invoices for the appraisal Assigned various task to Agents to assure that properties are listed in a timely manner Communicated with Agent and the Property Preservation Company to maintain the property Countered Offers submitted by the Agent and sent out contract packages to the Agent Communicate regularly with the Closing Specialist and Title Company to assure that everything is clear for closing Create Market Plans for properties that have not sold within 180 days IKON OFFICE SOLUTIONS, Houston, Texas 2003–2009 Order Coordination/Relocation (2007 – 2009) Enter and staged relocation orders from external customers in oracle. Audited and completed paperwork to ensure customer is relocated and operational and completed upon move request Customer satisfaction by listening and resolving issues and complaints Enhanced organizational skills by following process and procedures. Team player – by assisting co-workers and being available for other assignments. Being a liaison with Ikon CC Warehouse to assure that moves are completed. Achieved results through attention to details and communication skills, accuracy, serving customer needs. Senior Associate Field Key Accounts (2005–2007) Providedsupporttothe KeyAccountsCoordinatorinhandlingthe moststrategicaccountstothe marketplace that need specialized billing. Obtained meter reads through phone and fax and other billing information from customers and other Ikon personnel. Enter meters in a timely manner to assure accurate billing.
- 3. Page 3 of 3 Resolvedcustomercomplaintsandresearchedaccount discrepancies by interacting with sales representatives and other involved parties while demonstrated prompt and thorough attention to issues. Provided spreadsheets as requested by customer and/or sales professionals. Associate CCC Customer Billing (2003-2005) Responsible foraccurate andtimelycustomerbillingbyutilizingknowledge of companyproducts,processesandinternal resources. Obtained meter reads through phone and fax and other billing information from customers and other Ikon personnel. Provided a high level of customer service to customers by demonstrating prompt and thorough attention to issues and requests. Interacted with other members of the CCC, as required in support of the customers and Ikon. EDUCATION Hardin-Jefferson High School Completed 1975 - 1980