Custom Molds, Inc. is a father-son business that began focusing on molds and later expanded into plastic parts production. It faces issues with longer production times than promised and defective products due to bottlenecks. The document analyzes the mold and parts production processes and recommends reconfiguring machines and workflows between departments, especially mold fabrication, parts fabrication, and testing, to better match current needs and reduce inefficiencies. It also recommends the office focus orders on what can be completed on time and streamline design processes.