Customer Service Powerpoint3437

This document appears to be a 13 page PowerPoint presentation from www.ReadySetPresent.com on the topic of customer service. The presentation covers objectives like identifying customer needs and complaints, communication skills, and maintaining customer relationships. It includes sections on why customers leave, key customer service competencies, common service excuses, what customers want, and implementing an effective customer service program. The final slide advertises downloading the full presentation from the ReadySetPresent website.