C . V
ABDULKADER KADOUR
Service Manager
Address:
Doha, Doha, Qatar
Email Address: kadourabdulkader@yahoo.com
Day Phone Number: +974 33857982
Evening Phone Number : +974 44116912
Mobile Phone Number: +974 33857982
Career Objective
A career as Service Engineer /Product Support Coordinator and last career Service
Manager.
Personal Information
Birth Date: 25 August 1969
Gender: Male
Nationality: Syria
Visa Status: Residency Visa (Transferable) (Qatar)
Marital Status: Married
Professional Experience
May 2009 - Present: Maintenance Manager
NEW INTERNATIONAL TECHNOLOGY COMPANY
Qatar
Company Industry: LIQUIED & SOLIEDS TREATME NT SYSTEM
(SEWAGE)
Job Role/Department: Vehicles & Equipments Maintenance Manager
Job Role /Department : V& E . M . D .
Responsibilities : Supervise and organize to the execution of Vehicles and
Equipments Maintenance, providing proper scheduling for Preventive
Maintenance and Proper intervention for Emergency Maintenance.
Issue and keep updated a" Vehicle File and Equipment File containing
various documentation ( Operation and Maintenance Manual, Technical
specifications Administration documentation, and Co-ordinate with ADM
Dep . and PM for the execution of the Maintenance activities.
.
May 2005 - April 2009 : S.M Service Manager
QATAR BUILDING COMPANY QBC HED .
Doha, Qatar
Company Industry: Heavy Equipment , Local Dealer of ( HYUNDAI
Crawler, Wheel Excavators, Wheel Loaders, Forklift, Skid Loader . ) and
DAEMO Breakers , Generators, Mixers, Cranes .
Job Role/Department : After Sales Manager
Duties & Responsibilities : strategically manage the workshop to ensure
resources ( people and facilities ) keep pace with market growth and
Service quality keeps pace with customer expectation .
Organize all activities to ensure the most efficient and profitable of the
workshop Department by satisfying customers and enhancing customers
relation, as well as controlling resources and assets at a level
commensurate with profit targets.
Create an environment where the department and its staff develop and
excel.
Ensure accurate service work recording job costing and invoicing .
Ensure premises, tools, Equipments and other dealership assets are
controlled and used effectively to complete customer repairs within time
expectations.
Ensure the effective use of technician and productive labour .
Monitor hours attended and worked in order to achieve labour efficiency
targets.
Maintain an effective control of expenses in the line with agreed
objectives by regular examination and review of management accounts
and comparisons with budgets.
Seek to improve all aspects of quality and service and minimize customer
complaints, dissatisfaction and defection .
Work closely and motivate with all staff within the departments in order
that they work with the highest degree of commitment and attention to
customer needs .
Review the operation of workshop for condition and accuracy of
diagnosis.
Ensure routine and unscheduled maintenance is carried out in accordance
with manufactures guidelines and operational requirements .
Administrator warranty policy in a cost effective manner while
maintaining the best interests of dealership, manufacturer and customer .
Review jobs in work in progress and /or un-coasted jobs, and ensure action
is taken to minimize .
Jen 2005 - Mars 2005 : SME Senior Mechanical Engineer
SCHLUMBERGER OVER SEAES S.A
Doha - Qatar
Company Industry : OIL & GAS
Job Role/Department: Support Servicing
Duties & Responsibility : Supervise the work of subordinates section, site Engineers,
General Foremen .
Enhanced the supervisory procedures and standards of the workshop, thereby greatly
decreasing compliment of Equipment malfunction.
Responsible on the all Maintenance and repair of plants machine and other Equipment and
machineries related to Oil, Gas and petrochemical industry .
Created Maintenance schedules and executed the same identified and rectified faults .
Developed and uploaded the service department and providing support and incorporated
specific customization, encompassing the following servicing Areas .
Ensuring optimum operational readings of all Equipment by scheduling and enforcing strict
maintenance guidelines and zero-tolerance quality standards .
Supervisor and leadership qualities with office administration skills.
Follow up the daily Machine reports and evaluate their achievement.
Jun 1996 – December 2005 Supervisor Mechanical Engineer
Lattakia – Syria Lattakia Sea Port
Job Role/Department : Engineering Dep
Duties & Responsibility : Deployment of manpower and materials resources with in
scope of work to best meet schedules and budgets within the terms and specifications.
Responsible on all maintenance work of flow Grants, Cranes, Miscellaneous Marin parts .
Formulating, monitoring, supervising and implementing overall administrative
Maintenance procedures and research initiatives , geared towards enhancing diagnostic and
quality of Marine service spanning all division .
Education
June 1996: Tishreen University, Lattakia, Syria
Bachelor's degree/higher diploma, Engineering
B.S. in Mechanical Engineering /designing and Production
Career Level
Career Level: Management (Manager/Director of Staff)
Notice Period to Work: Immediately
Last Monthly Salary:
Target Job
Job Location: Doha, Qatar
Industry: Industrial
Employment Type: Employee
Employment Status: Full time
Skills
Skill Skill Level Years of Experience Last Used
Significant supervisory / managerial and
technical knowledge and experience in the
Automotive After sales service.
Expert More than 10 years 1 month or less
Knowledgeable in the man management
techniques required to organize and manage
amulet skilled team
Expert More than 10 years 1 month or less
Skill Skill Level Years of Experience Last Used
Good negotiation skills in order to deal with
suppliers and customer
Expert More than 5 years More than 1 year
Excellent understanding and background of
policies, procedures, equipment, tools,
materials, supplies
Expert More than 10 years More than 1 year
MCP : Microsoft Certified Professional : MS
office, Axel, power point, internet research
Expert More than 10 years More than 1 year
QHSE training : schluberger co Doha-Qatar
2004
Intermediate 1 year or less More than 6 months
HUET & Sea Survival training : Venture Gulf
training Center Doha-Qatar
Intermediate 6 months or less More than 6 months
H2S : Safety Training Stumberger Doha-Qatar Intermediate Ten Days 3 months or less
STT : Service Training Troubleshooting
Hyundai Heavy Industries Doha-Qatar
Expert One week More than 1 year
CEST : Cummins Engines Service Training
Diagnostic &Troubleshooting Cummins
training Center Dubai
Expert More than one weak More than 1 year
DBST : Daemo Breakers Service Training
Doha-Qatar
Expert More than one month More than 1 year
Languages
Language Skill Level Years of Experience Last Used
Arabic Expert Mother tong
Language Skill Level Years of Experience Last Used
English Expert More than 10 years More than 1 year
Italian Beginner 3 months or less 1 month or less
Memberships
Organization Membership/Role Member Since
SYRIANS ENGINEERING COMMUNITY Expert June 1996
Reference
Name Job Title
Phone
Number
Email Address
B. R. Son
Deputy General Manager
HYUNDAI
Heavy
Industries CO
LTD
+82.43871610
3
brson@hhi.co.kr
J. S. Shin
Overseas Service Team /Team
Manager
DAEMO
ENGINEERIN
G CO. LTD.
+8231.488611
7
jeffshin@daemo.co.
kr
Dr. DOMENICO D'AVINO
Intel Sales Director
D'AVINO CO +39081.84111
77
ddavino@amog.it

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c.v abdulkader[1]

  • 1. C . V ABDULKADER KADOUR Service Manager Address: Doha, Doha, Qatar Email Address: kadourabdulkader@yahoo.com Day Phone Number: +974 33857982 Evening Phone Number : +974 44116912 Mobile Phone Number: +974 33857982 Career Objective A career as Service Engineer /Product Support Coordinator and last career Service Manager. Personal Information Birth Date: 25 August 1969 Gender: Male
  • 2. Nationality: Syria Visa Status: Residency Visa (Transferable) (Qatar) Marital Status: Married Professional Experience May 2009 - Present: Maintenance Manager NEW INTERNATIONAL TECHNOLOGY COMPANY Qatar Company Industry: LIQUIED & SOLIEDS TREATME NT SYSTEM (SEWAGE) Job Role/Department: Vehicles & Equipments Maintenance Manager Job Role /Department : V& E . M . D . Responsibilities : Supervise and organize to the execution of Vehicles and Equipments Maintenance, providing proper scheduling for Preventive Maintenance and Proper intervention for Emergency Maintenance. Issue and keep updated a" Vehicle File and Equipment File containing various documentation ( Operation and Maintenance Manual, Technical specifications Administration documentation, and Co-ordinate with ADM Dep . and PM for the execution of the Maintenance activities. . May 2005 - April 2009 : S.M Service Manager QATAR BUILDING COMPANY QBC HED . Doha, Qatar
  • 3. Company Industry: Heavy Equipment , Local Dealer of ( HYUNDAI Crawler, Wheel Excavators, Wheel Loaders, Forklift, Skid Loader . ) and DAEMO Breakers , Generators, Mixers, Cranes . Job Role/Department : After Sales Manager Duties & Responsibilities : strategically manage the workshop to ensure resources ( people and facilities ) keep pace with market growth and Service quality keeps pace with customer expectation . Organize all activities to ensure the most efficient and profitable of the workshop Department by satisfying customers and enhancing customers relation, as well as controlling resources and assets at a level commensurate with profit targets. Create an environment where the department and its staff develop and excel. Ensure accurate service work recording job costing and invoicing . Ensure premises, tools, Equipments and other dealership assets are controlled and used effectively to complete customer repairs within time expectations. Ensure the effective use of technician and productive labour . Monitor hours attended and worked in order to achieve labour efficiency targets. Maintain an effective control of expenses in the line with agreed objectives by regular examination and review of management accounts and comparisons with budgets. Seek to improve all aspects of quality and service and minimize customer complaints, dissatisfaction and defection . Work closely and motivate with all staff within the departments in order that they work with the highest degree of commitment and attention to customer needs . Review the operation of workshop for condition and accuracy of diagnosis. Ensure routine and unscheduled maintenance is carried out in accordance with manufactures guidelines and operational requirements . Administrator warranty policy in a cost effective manner while maintaining the best interests of dealership, manufacturer and customer . Review jobs in work in progress and /or un-coasted jobs, and ensure action is taken to minimize .
  • 4. Jen 2005 - Mars 2005 : SME Senior Mechanical Engineer SCHLUMBERGER OVER SEAES S.A Doha - Qatar Company Industry : OIL & GAS Job Role/Department: Support Servicing Duties & Responsibility : Supervise the work of subordinates section, site Engineers, General Foremen . Enhanced the supervisory procedures and standards of the workshop, thereby greatly decreasing compliment of Equipment malfunction. Responsible on the all Maintenance and repair of plants machine and other Equipment and machineries related to Oil, Gas and petrochemical industry . Created Maintenance schedules and executed the same identified and rectified faults . Developed and uploaded the service department and providing support and incorporated specific customization, encompassing the following servicing Areas . Ensuring optimum operational readings of all Equipment by scheduling and enforcing strict maintenance guidelines and zero-tolerance quality standards . Supervisor and leadership qualities with office administration skills. Follow up the daily Machine reports and evaluate their achievement. Jun 1996 – December 2005 Supervisor Mechanical Engineer Lattakia – Syria Lattakia Sea Port Job Role/Department : Engineering Dep Duties & Responsibility : Deployment of manpower and materials resources with in scope of work to best meet schedules and budgets within the terms and specifications. Responsible on all maintenance work of flow Grants, Cranes, Miscellaneous Marin parts . Formulating, monitoring, supervising and implementing overall administrative Maintenance procedures and research initiatives , geared towards enhancing diagnostic and quality of Marine service spanning all division .
  • 5. Education June 1996: Tishreen University, Lattakia, Syria Bachelor's degree/higher diploma, Engineering B.S. in Mechanical Engineering /designing and Production Career Level Career Level: Management (Manager/Director of Staff) Notice Period to Work: Immediately Last Monthly Salary: Target Job Job Location: Doha, Qatar Industry: Industrial Employment Type: Employee Employment Status: Full time Skills Skill Skill Level Years of Experience Last Used Significant supervisory / managerial and technical knowledge and experience in the Automotive After sales service. Expert More than 10 years 1 month or less Knowledgeable in the man management techniques required to organize and manage amulet skilled team Expert More than 10 years 1 month or less
  • 6. Skill Skill Level Years of Experience Last Used Good negotiation skills in order to deal with suppliers and customer Expert More than 5 years More than 1 year Excellent understanding and background of policies, procedures, equipment, tools, materials, supplies Expert More than 10 years More than 1 year MCP : Microsoft Certified Professional : MS office, Axel, power point, internet research Expert More than 10 years More than 1 year QHSE training : schluberger co Doha-Qatar 2004 Intermediate 1 year or less More than 6 months HUET & Sea Survival training : Venture Gulf training Center Doha-Qatar Intermediate 6 months or less More than 6 months H2S : Safety Training Stumberger Doha-Qatar Intermediate Ten Days 3 months or less STT : Service Training Troubleshooting Hyundai Heavy Industries Doha-Qatar Expert One week More than 1 year CEST : Cummins Engines Service Training Diagnostic &Troubleshooting Cummins training Center Dubai Expert More than one weak More than 1 year DBST : Daemo Breakers Service Training Doha-Qatar Expert More than one month More than 1 year Languages Language Skill Level Years of Experience Last Used Arabic Expert Mother tong
  • 7. Language Skill Level Years of Experience Last Used English Expert More than 10 years More than 1 year Italian Beginner 3 months or less 1 month or less Memberships Organization Membership/Role Member Since SYRIANS ENGINEERING COMMUNITY Expert June 1996 Reference Name Job Title Phone Number Email Address B. R. Son Deputy General Manager HYUNDAI Heavy Industries CO LTD +82.43871610 3 brson@hhi.co.kr J. S. Shin Overseas Service Team /Team Manager DAEMO ENGINEERIN G CO. LTD. +8231.488611 7 jeffshin@daemo.co. kr Dr. DOMENICO D'AVINO Intel Sales Director D'AVINO CO +39081.84111 77 ddavino@amog.it