Cv for software,web,it support eng 01.05.2016
- 1. 1 | P a g e IT Support Engineer with Software & Web Developer A flexible and professional software Development and web Development graduate with IT Support Engineer overall 4 years’ experience in VB.NET, ASP.NET, C# within web development experience in HTML5, PHP, CSS, including high transactional enterprise e-commerce applications. Expert in full System Development Life Cycle (SDLC). And also confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems. Position: IT Support Engineer March 2016 to Present Company: Spectrum Technology Address: Po.Box:32496, Doha, Qatar Contact: +974 77616165 Responsible for supporting the company's clients at all levels as part of a helpdesk team. Ensuring that all hardware and software is configured and installed correctly. Extensive technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Windows (All versions) and the willingness to learn and effectively apply new technologies. Responsibilities Travelling to client sites to help with installs, deployment, and troubleshooting. Installing and operating Windows desktop and Server Operating Systems (2003/2008R2/2012R2). Configuration and testing of any new hardware and software. Upgrading and repairing faults on networks & peripheral equipment. Manage and support all servers and server administration including AD DS, DNS, DHCP Handling problem and issues that happen within the network and all the media troubleshoot errors. Configuring & Administrating LAN, WAN, VLAN, WLAN and Voice Networks security equipment. TCP/IP networking and hardware maintenance and repair. Manage user accounts, permissions, emails, and antivirus and applications access across all systems. Testing & Evaluating New Technologies. Configuring Printers, Scanners and peripheral devices. Zahirul Ishrath BSc (Hons) in Business Information Technology University Of Greenwich (UK) Mobile: +97430392676 E-mail: zhrishrath@gmail.com Status: Transferrable Visa with NOC WORKING EXPERENCE
- 2. 2 | P a g e Position: Assistant Network Administrator April 2012 to March 2015. Company: IDM Computer Studies (Pvt) Limited. Address: No.13, Lauries Place, Duplication road, Colombo-04 Sri Lanka. Responsible for installing, configuring, and maintaining personal computers, file servers, Ethernet networks based on Microsoft Server Technologies use as MS Server 2008, MS Server 2012 R2 server and network cabling. Responsibilities Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Windows (All versions) and the willingness to learn and effectively apply new technologies. Handling problem and issues that happen within the network and all the media troubleshoot errors. Configuring & Administrating LAN, WAN, VLAN, WLAN and Voice Networks security equipment. Manage and support all servers and server administration including AD DS, DNS, DHCP Install and Monitor CCTV Security Cameras. Manage user accounts, permissions, emails, and antivirus and applications access across all systems. Upgrading and repairing faults on networks & peripheral equipment. Testing & Evaluating New Technologies. Position: Software/Web Developer January 2011 to April 2012. Company: Company: IDM Computer Studies (Pvt) Limited. Address: No.13, Lauries Place, Duplication road, Colombo-04 SriLanka VB.NET developer in a small startup, developing as a Stock Control System. Mostly responsible for backend development of new features using VB.NET, C# ASP.NET and MVC. Implemented interception page which redirects to mobile friendly content. Duties Analyzing user requirements within team work & then developing systems that meet their requirements. Working on different parts of the program maintenance patches and data fixes and providing support in the event of software failure. Suggesting improvements to the usage of applications and their design to providing support, maintenance and enhancement to new and existing systems. Creating test programs according to specification and Developing and testing solutions. Ensuring accuracy of output on business critical systems. To support customers and operational staff in issue resolution with team work. To support customers and operational staff in issue resolution. Supporting and maintaining the software within an IT system once it is up and running. Key Technologies: VB.NET, ASP.net, C#, MVC, ADO.NET, net Framework3.5
- 3. 3 | P a g e Operating Systems: Windows base operating systems (windows 98 – windows 10) and window Server (2008/2008R2/2012R2) Programming Languages: VB.NET, C#, HTML, PHP, CSS, SQL, Database: MS SQL Server (2000-2014), Microsoft Access (2000 – 2013), My SQL (Designing, Implementation and maintain of Database Systems) Development Methodology: Agile development, DSDM, Scrum, Waterfall Web Development: HTML, HTML5, XHTML, XML, PHP, MySQL, Asp.net, Java Script, CSS, Ajax, Flash, Dreamweaver. Web Development Framework: Asp.net, MVC Other related applications: Open office suite, MS Project, Visio, Corel Draw and Photoshop Video Editing knowledge (Using Movie Maker, Ulead, Corel Video, Pinnacle Studio, Adobe Premiere) Other Professional Skills: - Commercial technical support experience of servers and network infrastructure. - Excellent customer facing skills. - Well experienced in corporate desktop support environment. - Experience with MS Office Packaged and Mail Clients. - Good Idea about Active directory, DNS and DHCP. - Ability to be clear & concise when explaining technical procedures to customers. Year Qualifications 2014 Successfully completed B.Sc.(Hons) in Business IT with Second class Honours – University of Greenwich , UK (2014 March) 2011 Successfully completed ADCN – Advance Diploma in Computer Network at IDM Colombo with Merit. 2010 Completed Higher National Diploma in Software Development (Edexcel- UK) at IDM with Merit. 2010 Completed HND Premiere Diploma in Software Development (Edexcel- UK) at IDM with Distinction. 2009 Completed BTEC Diploma in ICT from IDM Distinction. PROFESSIONAL QUALIFICATIONS KEY SKILLS
- 4. 4 | P a g e Sports: Member of School cricket team Other Activities: Prefect of School – 2002 -2004 Treasurer of the School information & communicational technology Association in 2006-2008 Name in Full : F.S Zahirul Ishrath Date of Birth : 27th February 1988 Gender : Male Civil Status : Single Religion : Islam Nationality : Sri Lankan National ID card No : 880580795v Passport No : N3187073 Valid Driving Licence No : B692761 (Sri Lanka) Language ability : English, Tamil, Sinhala I do here by assure that the information given above is true and correct According to the best of my knowledge. Date Signature PERSONAL DETAILS EXTRA CARRICULAR ACTIVITIES NON-RELATED REFEREES Mr. Madhawa Ranawake (M.Sc,Pg.D,B.Sc(Hons)) Program Manager-M.Sc(UOG) NCC Programs/HND in Business, IDM Computer Studies (Pvt) Ltd, No 23, Daisy Villa Avenue, Colombo 04. Mobile: 0094712537319, Land: 0094112507580 Email: madhawa@idm.lk Mohamed Muzathik M.S IT Administrator, Spectrum Technology. PO.Box; 32496, Doha, Qatar. Mobile: +974 77616165 Email: spectrumtech2@outlook.com Mr.M.N. Mohamed QS Engineer, Al Bandary International Group 16th Floor, Tower B, Al Shomoukh Tower, Al Sadd P.O. Box: 32080, Doha, Qatar Email:mnmohamed1989@gmail.com Mobile: +974 55364108