CV - GP Singh
- 1. Gurinder Pal Singh P.O. Box 5216, Abu Dhabi, U. A. E. Mobile: +971 50 2200563 gpindia@gmail.com Career Summary ~ SENIOR MANAGEMENT PROFESSIONAL ~ With over 21 years of experience across a spectrum of business functions. Aspiring for a challenging career to head overall Business Operations, Sales & Marketing Operations, Business Development, Client Relationship Management. Currently working with Thrifty Car Rental as Business Development Manager with multiple job responsibilities. An accomplished strategist & target-oriented leader with the ability to lead multi-skilled motivated teams to achieve organizational goals. Proficient in leading dedicated teams for running successful business operations. Holds the distinction of leading and managing the operations and contributed high rate of organic growth. Demonstrative excellence in conceptualizing and implementing various business strategies. Expertise in handling all sales & marketing/ business development activities, analysing market trends & establishing healthy & prolonged business relations with clients. Possess keen sense of responsibility; solid professional standards; excellent track record of dependability, respond rapidly and appropriately to changing circumstances. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Business Skills Strategic Business Planning: Establishing corporate strategies for achievement of top line & bottom-line targets. Handling business planning operations & analysis for assessment of revenue potential in business opportunities. Sales & Marketing: Managing sales & marketing operations, ensuring accomplishment of set business targets. Identifying target audiences, planning marketing activities & executing promotions to ensure product movements to enhance product visibility & driving volumes. Marcom: Managing brand communication mix, liaising with advertising agencies for creative & designing of marketing communication materials. Overseeing Media Planning and Public relations to ensure maximum brand visibility in order to capture optimum market share. Channel Management: Identifying & developing channel partners for achieving business volumes consistently and profitably. Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation. Team Management: Providing direction, motivation & training to the field sales team for ensuring optimum performance for all operational sales related departments. Relationship Management: Mapping client’s requirements & providing best products to suit their requirements; generating business from existing accounts and achieving Resume of G P Singh Page 1 of 3
- 2. profitability & sales growth. Building and maintaining healthy business relations with major corporate & institutional clients, ensuring maximum customer satisfaction. International Exposure: Working in the UAE has given me the International exposure to multi nationality and language business environment. Operations Management: Multi latitudinal business operations exposure to back end operations. Work History July 2007- to date Thrifty Car Rental, Abu Dhabi, UAE. Business Development Manager Business Development/ Sales & Marketing • Managing the sales & marketing operations through a sales team headed by a Sales Manager and OTC sales through counter supervisors. • Customer Care Management and overseeing of counters through Customer Care Manager. • Accelerate growth in new business sales and revenue in the corporate sector and B2B operations. • Identify and Develop new Business Channels. • Brand and Product Management. • Marketing and Corporate Communications • Responsible for controlling the market receivables to manage credit control in coordination with the Chief Accountant. Strategic Planning/ MIS • Determining company’s mission & strategic direction as conveyed through policies & corporate objectives. • Marketing Strategy, Planning and Research. • Tracking competitor’s activities so as to device the selling and marketing strategies. • Overall optimisation profitability of operations and accountable for strategic utilisation and deployment of available resources to achieve organisational objectives. Operations • Managing the Service team and two operation teams. • Establishing Process Improvement, Planning, identifying and implementing adequate measures to maximise job output. • Supervise and monitor yield management through fleet utilization. Resume of G P Singh Page 2 of 3
- 3. Feb. 1998 – May 2007 (9 years approx) Gulf News, Abu Dhabi, UAE. Sr. Manager •Responsible for marketing and sales operations including media selling, media planning and media mix. • Directly handling supplements and display advertising. • Selling industry specific supplements, company and country reports. • Account management and servicing HNW (High Net Worth) customers. • Liaising and managing a network of 25 active advertising agencies. • Additionally responsible for business development of ‘Friday & Entertainment PLUS’ magazines • Responsible for achieving branch revenue targets and effectively monitoring the credit control as per the company policy. Achievements • 2006 – Achieved 28% more revenue than the overall budgeted target. • 2006 - Increased supplement revenue by 30%. • 2005 – Increased revenue by 25% in the magazines. • 2004 - Country Supplements on Austria, Philippines and Bangladesh yielded more than Dhs. 500,000. Jan. 1993 - Jan 1998 (5 years) The Times of India Group, Chandigarh, India. Assistant Manager – Response • Leading a team of five sales executives for achieving sales and revenue targets. • Responsible for sales operations which included media selling, media planning, media mix and presentations on innovative advertising to clients / agencies. • Liaising with advertising agencies, government and quasi-government departments. • Product head for Hardsell (supplements) and Display advertisements category. • Independent charge of THE TIMES SPACENTRE - an innovative concept in marketing development plan of the company. My activities included the appointment, sales monitoring and credit control of these Space-centres. • Accountability for key and high value Accounts and credit control in the assigned territory. • Additional responsibility of monitoring the sub-office at Ludhiana as an independent profit centre. • Branch co-ordinator for operations of “International Media Representation Division”. Achievements: • 1997-98 – Successfully executed the launch of “Chandigarh Times” – split-run in The Times of India and The Economic Times in Chandigarh city. Resume of G P Singh Page 3 of 3
- 4. • 1996-97 – Launched innovative concept of industrial directory on Punjab and Haryana states that generated total revenue of Rs. 350,000 per annum. • 1994-95 – Successfully launched the ‘Times Spacentre’ in area of operation. • 1993-94 – Increased Sales of Classifieds by 250%. Aug.1990 – Dec.1992 (2 years & 4 months) CBS Gramophone Records & Tapes (I) Ltd., New Delhi, India. Sr. Marketing Executive • Responsible for sales and revenue in the Northern region (Delhi, Haryana, Chandigarh, Punjab, HP, J&K) of India based at Delhi. • Appointment of authorised distributors and dealers in the assigned territory. • Monitoring trade discounts / schemes and inventory management. • Planning and budgeting for all marketing activities in the area of operation. Achievements: • Successfully launched Punjabi music cassettes as the company had never marketed it in the country • Developed a direct marketing channel which catered to corporate clients for music cassettes to be given as gifts, promotions etc. Academic & Professional Qualifications o Nov-Dec’ 2000 - One month Comprehensive Communications Workshop conducted by Warrenridge Business & Brand Development Consultants. o 1988 - 1990 University of Sagar, Sagar, M.P., India. M B A - Specialization in Marketing Management. o 1986 - 1988 University of Sagar, Sagar, M.P., India. Bachelor of Science. o 1983 - 1984 St. Francis School, Amritsar, Punjab, India. Xth from ICSE Board. Personal Information • Marital status: Married • Nationality: Indian • Age: 42 years References Available on request of present/past employers and business associates Resume of G P Singh Page 4 of 3