Hamas Widiaasti Fauzia has over 10 years of experience in quality assurance and customer service roles. She received a Bachelor's Degree in Food Industrial Technology and Processing from Padjadjaran University. Currently, she works as an Agency Relationship Partner at PT. Prudential Life Assurance, where she handles complaints, provides client support, and develops creative solutions. Previously, she worked at PT. Aerofood Indonesia as a Quality Assurance Staff member, developing and implementing quality management systems.