CV- Pradeep-To email
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This document is Pradeep K. Silva's curriculum vitae. It summarizes his contact information, qualifications, areas of expertise, work experience as Sales Coordination Manager for Gulf Incon W.L.L. in Qatar for 10 years, and lists the industrial brands he has experience with.
CV- Pradeep-To email
- 1. Pradeep K. Silva (CV) - 1/7 PRADEEP KUMARA SILVA Address: No. 709, Lakeside Tower C, IMPZ, Dubai Tel # + 971 4 558 7638 Mobile # +971 55 600 3116 (Dubái), E-Mail : pradeep_singhor@yahoo.com HIGHLIGHTS 10YRS IN TRADING & 3YRS IN SERVICE – GCC EXPERIENCE IN INDUSTRIAL/ENGINEERING PRODUCTS MANAGERIAL POSITION UAE & QATAR DRIVING LICENCE SALES & MARKETING DIPLOMA – UK UNDERGRADUATE MARKETING ADMINISTRATION – UK (2016) FINANCE BACKGROUND (PART QUALIFIED ICA) ORACLE EBS-ERP SUPER USER-ORDER MANAGEMENT, ERP USER-INVENTORY & CRM ISO INTERNAL AUDITOR EXTENSIVE INDUSTRIAL PRODUCTS KNOWLEDGE IMMENSE PERSONAL DEVELOPMENT TRAINING RECORDS Professional Profile: High-performing operations-management executive with expertise in building/optimizing organizational processes, measurement systems, and infrastructure to maximize business results in Trading and Service operations in Industrial Product/Solutions category. Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals. Experienced in acquiring, negotiating & introducing world’s top brands to the current product portfolio and maintaining a favorable business relationship with principals. Areas of Expertise Operational Process Analysis Strategic Planning and Leadership Organizational Design and Development Productivity and Efficiency Improvement Customer Satisfaction Continuous Improvement of Operational Processes/Standards Cross-Functional Team Leadership Negotiation, Persuasion, and Communication Training, motivating, delegating and Leadership Development Problem Solving Decision Making Planning and Deployment of Operational Assets Operating Infrastructure Summary of skills: Ability to set goals and work towards achieving them with self-confidence and a never give up attitude. Capable of working both individually and as a member of a team-Excellent Inter personal Skills Demonstrated commitment to continuous improvement through flexibility and creativity. Energetic, Hardworking, methodical approach to responsibilities, highly flexible and adaptable to changing organizational needs.
- 2. Pradeep K. Silva (CV) - 2/7 Ability to establish and maintain effective and productive working relationships, both internal and external, with colleagues, customers and decision-makers. Pro-active and confident in taking decisions. Sharp Listener and an effective communicator. Motivated, highly organized with a friendly and positive attitude. Working Experience: In Gulf : 13 yrs. In Sri Lanka : 3 yrs. Total : 16 years Carrier History: Past Employment-1 Company Name : Gulf Incon W.L.L. Nature of Business : Industrial, Oil & Gas Project supplies organization. City : Doha Country : Qatar Duration : 10 years - from 31st March 2005 to 28th February 2015 Designation : Sales Co-ordination Manager Joined as a Sales Support Coordinator & contributed the efforts functioning as a Sales Engineer in Counter Sales Assistant Sales Co-ordination Manager/Acting Sales Co-ordination Manager Head of Sales Support Department (04 team players) Head of Customer support Team (08 team players) Sales Co-ordination Manager (approx- 25 team players) Duties & Responsibilities: As a Sales Engineer in Counter sales Attending to walk-in customers & advice for their industrial / Project requirements Preparation of showroom displays enabling to attract customer’s interest Managing of all showroom & counter related functions Invoicing & cash handling Preparation of quotations for inquiries received by phone, email, fax & through walk-in customers, raising of material return notes, invoice cancellation requests & preparation of various types of documents in counter level. As an Assistant Sales Co-ordination Manager at Main Store / Warehouse As an Acting Co-ordination Manager at Main Store / Warehouse Attending to walk-in customers & advice for their industrial / Project requirements Co-ordination & supervising deliveries to customers considering the various types of sales strategies to each customers & key clients considering company’s stocks, workforce & other resources. Keeping strong & effective communication within clients, key clients, sales Engineers, Sales managers & Accounts department of the company towards achieving organization objective. Preparation of quotations for inquiries received by phone, email, fax & through walk-in customers, raising of stock re-ordering requests, material return notes, invoice cancellation requests & preparation & approving of various types of documents in supervisory level. Being the head of the store /Ware house ( Main Sales & Delivery point ) effective co-ordination with full team down the line from store supervisors, service supervisors, counter personals, pickers, drivers…..etc. Cost analyzing & Pricing to each customers & key clients.
- 3. Pradeep K. Silva (CV) - 3/7 As The Head of Sales Support Responsible for submitting Quotations & Tender bids for the entire inquiries receives by E-mail, Fax, Phone calls & Field visits before due dates. Effective communication with customers & respective sales Engineers, Sales Managers from the inquiry till the order. Inquiring with principals & communicate for any clarifications & carry all other necessary correspondences for a comprehensive offer. Ensure all Tender bonds/Bank guarantees are arranged on time. Prepare & analyze necessary costing reports to arrive at selling price for the Non-Stock items. Verify & ensure the forecast Mark-Up & Selling Price is met as & when LPO arrives. Implement & follow specific guidelines for Quotations. Supervise the entire sales support assistants for effective & fast quoting system. Ensure that the Price, Minimum Mark-up, Delivery & all other terms & conditions are met in all quotations by adopting necessary Terms & conditions. Provide management information & new ideas for keeping stock of existing items & new items. Effective communication, Corporation & Transferring vital information related to customers, vendors, products…etc to the Team (GM, SMSM, SM, SE, Purchase Dept, Expediting Dept & Accounts Dept). Up to date & effective reporting through CRM. As The Head of Customer Support Department Responsible for Activities involved in quote preparation Team.(Pales support) Responsible for Activities involved in LPO/FPO preparation Team.(Purchase) Responsible for Activities involved in expediting.(Expediting) Developing & adopting new concepts. Overall approver & adviser for entire team. As Sales Co-ordination Manager at Main Store / Warehouse Includes all the duties & responsibilities mentioned above under Assistant Sales Co-ordination Manager with following extra duties & responsibilities. Overall in-charge & decision taker in stores location. First level of approver (incl. 10% discount) (before Senior Sales Manager & GM) in Order Management in ORACLE EBS for quotations & sales orders. Responsible for Sales Orders, Return Sales Orders and daily Cash Sales. Setting short term & long term business practices, guidelines, rules & regulations in Industrial Area Division. Motivating & encouraging each and every individual for better output. Decision Taker on FOC issues based on Goodwill with customers for solving day to day business transactions. Brands Engaged in Power tools - METABO/GERMANY, EINHELL / FAR EAST, G & J HALLS / UK, EVOLUTION POWER TOOLS / UK, TOP TOOL / HONG KONG, Diamond Drilling – GOLZ/GERMANY Fixing Solutions – FISCHER/GERMANY Welding Machines, Acces. & consumables - ESAB/SWEDEN Welding Gauge - GALGAGE/USA Plasma Cutting Machine - HYPERTHERM / USA, ESAB/USA
- 4. Pradeep K. Silva (CV) - 4/7 Stud welding - KOCO – KOSTER & CO/GERMANY, SOYER/GERMANY Spot welding- TECNA/ITALY, HILBIG/GERMANY Cable joint moulds- THERMOWELD-USA Cable & Hose reels- NEDERMANN/USA Fume extraction systems- PLYMOVENT/SWEDEN TIG Welding Accs. & Consumables - TBI/GERMANY, LITTY/GERMANY, PARWELD/GERMANY, WELDCRAFT/USA Arc welding & Gas welding & cutting Accs. - HARRIS/ITALY, WESCOL/UK, CHIYODA SEIKI/JAPAN, WELSPRING UNIVERSAL/INDIA Welding Consumables – ESAB/EUROPE, SPECIAL METALS/USA, AMPCOTRODE / USA, UNIBRAZE / USA, UTP/GERMANY, DEGUSSA / GERMANY Welding Oven - MITRE/UK, MATHEY DEARMAN / USA Oil Absorbent - SOKEROL/AUSTRALIA Wire cloth, Strainer – WESSIE & ESCHRICH/GERMANY Floor preparation - TRELAWNY/UK PVC welding - ZINSER/GERMANY Waste management - ORWAK/SWEDEN Epoxy grouting - ITW PHILADELPHIA/USA Engineering Repair - 3M / THORTEX / UK Fixings & Fasteners - FISCHER/GERMANY, KALM/GERMANY, HAMOS FASTNERS/HOLLAND, FABORY/NETHERLAND, EDGE ENGINEERING/SINGAPORE Hand Tools - HEYCO TOOLS/GERMANY Anodes - IMPALLOY/UK Gaskets, Packing, Insulation, Pipe grips, Bellows-JAMES WALKER GROUP/UK (MOORFLEX, TIFLEX,ROTABOLT, TOWNSON, JAMES WALKER & CO), HINDCOMPO/INDIA, IGP/INDIA, PIKOTEK/USA, KUKIL INTOT/KOREA Pneumatic Tools - HAUBOLD/GERMANY, CHICAGO PNEUMATIC /USA, CENGAR/UK Hydraulic Tools - TORCUP & POWERMASTER / USA, INDIA &, SHARJAH, STAFFORDSHIRE HYDRAULICS/UK Industrial wheel brushes- WEILER/USA, OSBORN/USA Chemicals - CALLINGTON/AUSTRALIA, CHEMETALL/UK, K.S.PAUL(FUCHS)/UK Pipe cutting & beveling - MATHEY DEARMAN/USA, DMI INTERNATIONAL/USA Purging - AQUASOL/USA, WELDWIDE / USA
- 5. Pradeep K. Silva (CV) - 5/7 Marine & Oil & Gas Engineering bearing Solutions - THORDON Diamond Lapping - KEMET/UK, LARSLAP/SWEDEN Hose & Fittings- DUNLOP-BMI HIFLEX/UK, ARCO/UK Safety: SPERIAN PROTECTION/UK, JALLATTE/FRANCE, CEDERROTH/SWEDEN Steel: BIBUS METALS/UK, MAGELLAN/USA, HAYNES/USA Machine Tools: CHESTER MACHINE TOOLS/UK, EXCEL MACHINE TOOLS/UK Fire retardant materials: JUTEC/GERMANY, JAMES WALKER/UK Pipe Stoppers: K.ULLRICH / GERMANY Domes & Tank service: LAND & MARINE Hydraulic cranes: LARZEP/SPAIN Work Tables: LISTA/SWITZERLAND Inserts: SECO TOOLS/BELGIUM McMaster- CITC/USA Valve Test Bench: IVT-VVC/BELGIUM Past Employment - 2 Company Name : Saudi Gulf Company Nature of business : Service rendering company (Generator, Motor overhauling & rewinding) City : Dammam Country : Saudi Arabia Duration : From 21.10.2001 to 24.12.2004 (3yrs) Designation : Administrator / QC Coordinator Duties & Responsibilities: Handled all the correspondences of Government & Private sector customers such as Saudi Aramco, Saudi Electricity Company, Sabic Group, Saudi Diesel, Zahid Tractor, GCC Olayan, Moda & others. Handled all the correspondences with suppliers such as Kato Engineering, Sterling USA, Atco Austrailia, Marathon, Weir Pumps, Ingersollrand & other international & local vendors. Co-ordinate service jobs with technicians, reconcile, predict, analyze the progress & reporting. Making Quotations, asses the time & cost of jobs. Maintain all the administrative work related to service jobs, such as parts requisitions, parts ordering & issuing. Past Employment – 3 Company Name : Nexia Corporate Consultants / B.R De Silva Auditors Nature of Business : Corporate Secretaries & Chartered Accountants City : Colombo Country : Sri Lanka Duration : from 1998 to 2001 Designation : Administrative Assistant + Audit Trainee
- 6. Pradeep K. Silva (CV) - 6/7 Duties & Responsibilities: In the Secretarial Division Attending to the board meetings & AGM of the client companies representing the Secretaries. Preparation of board minutes, share certificates & various other correspondences with clients. Maintaining of client data bases such as share registers, board minutes files..etc Familiar with company formation & maintenance of various forms at registrar of Companies as per Sri Lankan Law. In the Audit Firm Undergo practical training requirement of Institute of Chartered Accountants of Sri Lanka Computation of personal Tax Prepare of Final Accounts, Branch Accounts, Bank Reconciliations, handling prime entry books & all other reports & reconciliations as required through out preparation of Accounts. Auditing of Company Accounts. Qualifications: Professional Undergo 02nd Year, Baccalaureate in marketing Administration at Cambridge International College, UK. Distinction pass (between 85 to 95 Marks) in Diploma of Sales Management & Marketing at Cambridge International College, UK in March 2010. Stage I ( L1 + Foundation ) of Chartered Institute of Accountants – Sri Lanka Subjects: Financial Accounting, Business Maths, stats Data Processing, Business Communication & Introduction to Business in 1996. Academic General Certificate of Examination (Advance Level) Subjects: Economics(B), Accountancy(C), Commerce & Finance(C), Logic(S) General Certificate of Examination (Ordinary Level) Distinctions (4) ( Credit Pass (2), Ordinary Pass (3) Others Certificate in Elementary Banking & Business Organization course at Hatton National Bank Ltd of Sri Lanka. Other Positions hold in the current Organization Order Management Super User in Oracle EBS. ISO Internal Auditor Computer proficiency Microsoft Windows OS Microsoft Office – Word & Excel & Office Outlook Unix / OPMAN (TTWIN) Sugar CRM ORACLE EBS 12.1- Sales & Order Management module (Super User), CRM & Item Master Training/Workshop on Personal Development & Relationship Management Training session on May 2005 The success Insights – DISC management. Result: Adapted Implementing Analyzer, Natural: Analyzing Coordinator
- 7. Pradeep K. Silva (CV) - 7/7 Training session on February & September 2008 MBTI – Myers-Briggs Type Indicator – Interpretive Report for Organizations. Result: Reported type: ESTJ Teamwork for Vibrant Result Orientation Training session on the following on April 2009 – Creating High Performance Team program SDI – Strength Development Inventory- Result: BLUE, Conflict Sequence (GBR) Conflict management Problem Solving Mind Mapping KAIZEN Seminar on May 2009 Secrets of Superior service – UP - by Ron Kaufman. Training session on December 2009 Transforming Selling via NLP – Neuro Linguistic Programming Training session on February 2012 Collaborate to win Program – Result: Shaper Leadership Development Program – comprehensive training sessions on following subjects – Duration: 06 months MODULE 1: LEADERSHIP CONCEPTS, VISIONING, STRATEGIC THINKING & BUSINESS ACUMEN MODULE 2: PERFORMANCE MANAGEMENT MODULE 3:PRESENTATION SKILLS MODULE 4:CONFLICT MANAGEMENT & NEGOTIATION SKILLS MODULE 5: PROBLEM SOLVING, DECISION MAKING & CREATIVITY MODULE 6: TEAM BUILDING ADDITIOANL MODULE: STRATEGY MAP & BALANCED SCORECARD Product Trainings & certifications (Entry Level) THORDON Industrial Technical and Sales Training ORWAK Waste management Technical and Sales Training METABO – Power Tools - Technical and Sales Training ESAB – Welding Machines, Consumables, Industrial Cutting - Technical and Sales Training Mathey Dearman – Pipe Cutting & Beveling - Technical and Sales Training METABO – Power Tools - Technical and Sales Training SPECIAL METALS – Welding Consumables - Technical and Sales Training Active participation in Project Qatar in 2009 & 2011. Personal Profile Name : Peduruwa Handige Pradeep Kumara Silva Date of Birth : 17th February, 1976, 39 Years Gender : Male Marital Status : Married Nationality : Sri Lanka, Sinhalese Languages known : English ( Read, Write and Speak) Hindi & Arabic ( Speak ) Driving License : Valid Driving License UAE/QATAR Passport No. : N2840621 Present Location & VISA : Dubai, RP