CV - RonéSteyn_24Dec2014_Upd
- 1. TO WHOM IT MAY CONCERN Career Objectives: To ensure the on time delivery of projects according to the scope and budget by being a passionate hands-on project manager following project methodology and processes fit for the specific project. Experience: Since February 2003, I have been employed by UTi where I currently hold the position of Regional Project Manager. As Project Manager, my responsibilities included the development of the project methodology and process used for all projects (business as well as IT specific), as well as the project management templates and maintaining all project management templates as per the UTi project methodology. I am also leading project teams in during all phases of the project, facilitating meetings such as progress meetings, issue and risk reviews, kick-off meetings as well as coordinating of all project activities. As project manager, I am responsible for creating and maintaining all project as per the UTi project methodology, such as project charters, project management plans, schedules (using MS Project), risk management, budget proposals and change request documentation. I gained extensive experience on management of software development as well as IT infrastructure on multiple global projects. I also had extensive exposure in managing project activities performed by virtual teams across the globe, including contractors of a vendor based in India (HCL). In my previous position at UTi I gained 2 years experience as a Software Test Engineer during which I was also the Quality Services Manager, leading a team of 11 employees, of which 5 people were in South Africa, and 6 people were located in Chennai, India. As a team we were responsible for overall quality of the global applications of UTi and were also responsible for performance testing, using HP Load Runner. I was task to establish a new testing team in Portland, Oregon, US, and to roll out our test strategy to the new development team in Portland. However, this ultimately implies relocating to the US, which I was unable to do, therefore I applied internally for a project management position. I am well organised and hardworking; have an active and inquiring mind and is looking for an opportunity that is both challenging and stimulating. I am a loyal and dedicated person. I give extensive attention to detail and therefore my work is accurate and on time. I have a B.PRIM.ED degree from the University of Pretoria with Mathematics as major. I have also completed the following additional training courses: • PMI PMP Preparatory Course – already registered for writing PMP exam • ISEB Intermediate Certificate • Certificate in Business and Systems Analysis • Certificate in Project Management in a Technical Environment Regards, Rone Steyn
- 2. CURRICULUM VITAE: RONé STEYN Personal Information Surname: Steyn First Name: Rone Nationality: South African Languages: English (Written, Spoken) Afrikaans (Written, Spoken) German (Written, Spoken – beginner) Level: Manager IT Experience (Yrs): 13 Last Updated: 24 December 2014 Educational School: Newcastle High School Qualification: Matric University: University of Pretoria Qualification: B.Prim.Ed (Junior Primary) – 1993 Subjects: Mathematics 3 Education 3 Psychology 2 German 2 Courses Attended: Course Name: PMP Preparation Cource Institution: PMIdeas (Apr 2014) * Registered with PMI to write the PMP exam Course Name: PRINCE2 Practitioner Institution: APM Group (Aug 2012) Course Name: ISEB Intermediate Certificate in Software Testing Institution: Test and Data Services (Sept 2009) Course Name: Certificate in Business and Systems Analysis Institution: Continuing Education at University of Pretoria (Aug – Oct 2005) Course Name: Certificate in Project Management in a Technical Environment Institution: UNISA (Jan – Jun 2005) Current Employment: Company: UTi Contract Logistics and Distribution (CL&D) Position: Project Manager Duration: 01 Nov 2010 – date Notice Period: 30 days
- 3. Job Responsibilities for Project Manager • Establish Project Methodology and templates for the CL&D division • Participate in PMO activities – o Mentoring and Coaching of PMs o Compile training pack for internal training o Conduct Peer Reviews to audit PM documentation • As PM, leads the team that effectively delivers the project outputs. • Motivate and lead the team towards meeting the project’s objectives. • Monitor and Control all aspects of the project. • Schedules and runs progress meetings. • Coordinates completion and transition between tasks and distributed teams. • Maintain a clear view of the project’s technical and business objectives. • Keeps project sponsor properly informed. • Respond to and resolve project issues and risks appropriately. • Communicate regularly and effectively with project stakeholders. • Ensure use of disciplined processes. • Preparing progress reports on projects as required. • Ensure Project Charter, Project Management Plan and Schedule exists in cases where fulfilling an end to end Project Management role. • Responsible to complete and maintain project management work products such as Schedules, Project Plans, Change Requests, etc • Protecting project baseline from scope creep. • Ensure project closure is effectively completed Employment History at UTi (Global IT division): 1. Manager Quality Services Duration: 01 Nov 2009 – 31 Oct 2010 Reason for leaving: IT Restructuring – position is moving to Portland, Oregon, US Job Responsibilities for Manager, Quality Services • Builds, develops and supervises the Quality Services team • Drives QA activities to ensure that the systems are developed according to business requirements and project specifications • Leads the development and implementation of quality initiatives to ensure that all information systems, products, and services meet minimum company standards • Ensures the development and execution of test plans, and works with staff to ensure that problems are resolved in a timely manner • Ensures staff effectively collaborates with IT staff during system development to ensure that quality is addressed through all phases of the project • Evaluates automated testing tools and strategy to increase the effectiveness and efficiency of the QA function • Reports on status of quality activities to customers to ensure adherence to approved budgets and schedules
- 4. • Stays current and informed of recent developments related to QA technology, tools, and processes • Assist in defining and training of change management process for all users globally. Team Size: 11 people • 5 UTi employees in South Africa (Centurion) • 6 HCL employees in India (Chennai) 2. Quality Engineer Duration: 01 May 2009 – 31 Oct 2009 Reason for move: Appointed as Manager, Quality Services. Job Responsibilities - Test Engineer: • Responsible for creating and maintaining Test Cases • Responsible to create, maintain and update relevant test data • Responsible to execute tests and to record test result • Responsible to log all issues and communicate issues to relevant development managers, application managers and business representatives • Responsible to provide feedback in project progress meetings regarding test status • Responsible to track issues to closure • Responsible to create Test plans for projects where I am allocated as Lead Tester. • Responsible to coordinate testing activities for projects where I am the Lead Tester • Responsible to mentor Quality Analysts (junior testers) 3. Project Manager Duration: 01 Jun 2006 – 30 Apr 2009 Reason for move: First round of IT restructuring – PM roles removed from structure. Job Responsibilities for Project Manager • Leads the team that effectively delivers the project outputs. • Motivate and lead the team towards meeting the project’s objectives. • Monitor and Control all aspects of the project. • Schedules and runs progress meetings. • Coordinates completion and transition between tasks and distributed teams. • Maintain a clear view of the project’s technical and business objectives. • Keeps project sponsor properly informed. • Respond to and resolve project issues and risks appropriately. • Communicate regularly and effectively with project stakeholders. • Ensure use of disciplined processes. • Preparing progress reports on projects as required. • Schedule deployments. • Ensure Project Vision, Master Schedule and Profile exists in cases where fulfilling an end to end Project Management role. In cases where fulfilling a Construction Manager role ensure that Construction plans align with Master plans. • Responsible to complete and maintain project management work products such as Schedules, Project Plans, Change Requests, etc • Protecting project baseline from scope creep.
- 5. • Handing over maintenance activities to the UTi Development Managers. Overview of Projects where I was the project manager: 1. Project Manager: WMS Lite (Mar 2013 – Jun 2014) Project Purpose: To implement a new WMS application for UTi that is lightweight and cost effective. Project Objectives: • Implement Pilot Site for UTi WMS Lite • Replace existing operational processes with UTI WMS Lite standard processes. • Standardize reporting & visibility offering defined and implemented for both business lines. Team Size: • 10 Core team members from UTi (Global) • 3 Team members from Cquential • 5 Pilot branch team members (Johannesburg) Project Outcome: Successfully completed. 2. Project Manager: CIC Mounties Implementation (Sep 2011 – Mar 2014) Project Purpose: To roll out the CIC Contact Centre application out to Mounties Head Office in Gordon Road, as well as 15 regional branches. Project Objectives: • Implement the application in the MTN Data Centre • Lead all aspects of the project, with regards to branch readiness, training and GO LIVE support at each branch. Team Size: • 12 Core team members from UTi in South Africa (Johannesburg) • 4 Team members from Elingo • 15 Branch Managers with their branch teams (Regional) Project Outcome: Successfully completed. 3. Project Manager: Evolution Rollout Project (Jan 2011 – Sep 2011) Project Purpose: To roll out the mobile handheld devices for all branched is South Africa in UTI Sun Couriers. Project Objectives: • Roll Out Devices to all branches • Lead all aspects of the project, with regards to branch readiness, training and GO LIVE support at each branch. Team Size: • 20 UTi employees in South Africa (Regional) Project Outcome: Successfully completed, handheld device solution still in use. 4. Program Manager : Global Applications Transitioning (15Dec08 – 6Apr09) Project Purpose : To transition all the application knowledge to the new outsourced development and support teams located in India. A total of 26 applications were included in the program. Project Objectives: • To equip the new development team with adequate knowledge to fully support the global UTi applications, as well as implementing any new enhancements. • To design new processes for change, release and incident management to accommodate the new Enterprise IT structure that includes offshore development and support teams. Team Size: 30 people
- 6. • 10 UTi employees in South Africa (Centurion) • 20 HCL employees in India (Chennai / Bangalore) Project Outcome: Successfully completed, new EIT structure with offshore development and support teams is implemented. 5. Oracle 10G Upgrade – Node Consolidation (7Aug07 – 10Nov08) Project Purpose: To successfully consolidate all three uTrac nodes in to one Node located in the NOC, and to upgrade to oracle 10G release 2. Project Objectives: • Eliminate replication and associated problems. • Consolidate all uBase nodes into a single global node located in the NOC. • Provide redundancy and failover that will support the need for 24x7 availability • Upgrade the underlying operating platforms to the most recent versions • Separate functions of various DB's - i.e. transactional (uBase) separate from reporting (for performance reasons) • To ensure at least the same application performance in comparison with the current performance baseline on Oracle 8.1.7. Duration: 5945 hrs Team Size: 44 people • 28 UTi employees in South Africa (Centurion) • 4 UTi employees in South Africa (Johannesburg) • 3 UTi employees in America (Los Angeles) • 5 UTi employees in Germany (Frankfurt) • 4 UTi employees in APAC region (Sydney, AUS) Project Outcome: Successfully deployed to production. 6. UNITI Integration (30Oct07 – 14Jul08) Project Purpose: The purpose of this project entails the implementation of specific events, common services and transactions between applications and trading partners (Internal and External Systems) leveraging the Integration Framework. Project Objectives: • Define standard message formats for exchanging data between UniTi and integration framework, trading partners, customs and internal/external systems. • Implement standard message formats between UniTi and Integration Framework. • Implement UniTi interface to uBase through USI. • Implement agreed set of messages to Trading Partners. • Implement agreed interfaces to Internal and External Applications. • Implement Common Services for Monitoring & Logging Duration: 4987 hrs Team Size: 14 people • 6 UTi employees in South Africa (Centurion) • 8 HCL employees in India (Bangalore) Project Outcome: Project stopped due to EIT restructuring and change of strategy. 7. Oracle 10G Upgrade – NOC applications (27Nov06 – 29Aug07) Project Purpose To successfully upgrade the NOC databases to oracle 10G RAC. Project Objectives • To convert the NOC Oracle databases on the servers Oracle (with the following applications running on it: Tibco Portal applications, Cognos and Data Warehouse ETL) and NEO (eMpower5 JAVA based web application) to Oracle10G
- 7. • To ensure at least the same application performance in comparison with the current performance baseline on Oracle 9i. • To address the GCC gaps during the 10G upgrade Duration: 5400 hrs Team Size: 43 people • 22 UTi employees in South Africa (Centurion) • 5 HCL contractors South Africa (Centurion) • 6 HCL contractors in India (Bangalore) • 3 Contractors from outside vendor in America (BUP); • 7 UTi employees in America (Los Angeles) Project Outcome: Successfully deployed. 8. Multiple Storer Phase 2 - Warehouse Maintenance (6Sep06 – 7Mar07) Project Purpose: To equip the warehouse maintenance interface to deal with this multiple relationship Project Objectives: • To rewrite Warehouse Maintenance Web application (TIBCO GI / BW) to support new Warehouse – Storer – Client relationship. • To include the ability to update the email address attribute on Warehouse level. Duration: 1100 hrs Team Size: 18 people • 10 UTi employees in South Africa (Centurion) • 2 HCL contractors in South Africa (Centurion) • 3 HCL contractors in India (Bangalore) • 3 UTi employees in America (Los Angeles) Project Outcome: Successfully deployed. 9. eMP5 Prod Readiness - End-To-End Performance (9Jun06 – 18Dec06) Project Purpose: The purpose of this project is to improve eMpower5 (a JAVA based web application) performance and scalability through identifying and eliminating of performance bottlenecks that effect response times. Project Objectives: • Identify performance bottlenecks. • Optimize eMpower5 performance based on test outcome. Duration: 1096 hrs Team Size: 24 people • 15 UTi employees in South Africa (Centurion) • 5 HCL contractors in India (Bangalore) • 4 Contractors from outside vendor in South Africa (HP Mercury) Project Outcome: Successfully deployed. 4. Global IT Training Coordinator / Test Engineer Duration: 01 Feb 2003 – 31 May 2006 Reason for move: I applied for a vacant internal Project Management position. Job Responsibilities - Training Coordinator: • Responsible for the authoring of user training guides • Responsible for the development of online help for GIT software products • Responsible to provide or serve as a mentor/coach to regional trainers and users • Responsible for scheduling and conducting of training workshops • Responsible for the coordination and planning of GIT training • Responsible to maintain the GIT Training Calendar
- 8. • Responsible to make time available for regular review and feedback of online help and training material • Coordination and ownership of the GIT employee introduction program • Ensure IIP awareness in Centurion Job Responsibilities - Test Engineer: • As before Previous Employment: 1. Company: VIP Personnel and Payroll Systems Position: Quality Controller Duration: 1 August 2002 – 31 January 2003 Responsibilities: Assuring the quality of VIP Software by testing all components when we have new software or statutory updates Reason for Resigning: Appointed as Global IT Training Coordinator at UTi – challenging new prospects with an International Company 2. Company: VIP Personnel and Payroll Systems Position: Support Consultant Duration: 1 Jan 2000 – 31 July 2002 Responsibilities: Consultation: • Installing and maintaining our payroll module at clients -> do customized set-up to fit client’s payroll requirements; add special VIP calculations to auto-calculate earning / deductions / company contributions; write customized reports for month- end payroll procedures • Do monthly payroll if required • Assist with printing IRP5’s at tax year-end • Assist with any statutory or other payroll related changes • Assist with installing and maintaining all other modules – personnel, equity and skills Training: • Provide classroom training for clients on all VIP modules Telephone support: • Resolve problems with regard to all VIP modules Reason for Resigning: Opportunity to move in a more IT environment with the focus on Quality Assurance 3. Company: Gauteng Department of Education Position: Teacher School: Laerskool Constantia Park Duration: 1 Jan 1994 – 31 Dec 1999 Grades: 1994: Grade 2 – General teaching 1995 – 1998: Grade 4 – Afrikaans. Science, Health Education 1999: Grade 5 - Mathematics Other Responsibilities: Sport Netball: Region Secretary 1998-1999 Netball Organizer 1997 – 1999 Referee’s Exam 90% Referee Grading D Ringtennis (Started ringtennis as a school activity): Organizer 1996-1999
- 9. School’s representative for GN 1997-1999 0/16 S.A. Selection Committee 1997-2004 Reason for Resigning: Appointed as Consultant at VIP – challenging new prospects in the private sector Skills Matrix: Operating System Months Level Legend: UNIX HP 6 months 2 (used for testing) 1. Only Training; Windows XP 48 months 3 2. Limited Practical; 3. Thorough Practical; 4. Extensive Practical; 5. Specialist Skills; Programming Languages Months Level HTML 6 months 2 (Testing Experience) Java 6 months 2 (Testing Experience) JSP 6 months 2 (Testing Experience) Oracle Forms 18 months 3 (Testing Experience) PL/SQL 36 months 2 (Used for testing) TIBCO BW 12 months 2 (Testing Experience) TIBCO GI 12 months 2 (Testing Experience) Methodologies & Standards Months Level UML 6 months 2 PMBOK 36 months 3 WEB Servers/ Tools Months Level Tomcat 12 months 2 (Testing Experience) Testing Tools Months Level Automated testing Load Runner 12 months 2 (WEB HTTP protocol) Manual testing 36 months 4 Jmeter 6 months 2 Applications & Tools Months Level Cognos 12 months 2 (Testing Experience) LDAP 12 months 2 (Testing Experience) MS Project 48 months 4 MS Office 106 months 4 Professional Skills Months Level Budgets (projects / team) 24 months 3 Business Analysis 12 months 3 Change Management in a project environment 36 months 4 JAD 36 months 3 Project Management 48 months 4 Project Planning 42 months 4 SDLC 74 months 3 Software Testing 48 months 4 QA Analyst 48 months 4 Team Leading / Managing team 60 months 4 End user Application Training 36 months 4 Teaching 72 months 4 2nd Line Support 36 months 3