The document discusses how data and analytics have changed public relations and marketing work. It notes that PR professionals can no longer rely on intuition alone and must use data to understand audiences, target the right people, and adjust campaigns. It provides examples of how analyzing social media discussions and sales data helped a campaign increase engagement and sales for HP printer cartridges. While data is now essential, the document argues creativity and intuition still have an important role to play alongside analytics. It also discusses how data analysis influenced Obama's 2012 campaign strategy.