Daniel McDermott CV - Basic
- 1. Daniel McDermott Address: 265 Francis Avenue, Southsea, PO4 0AL Email: mcdermottdaniel94@gmail.com Mobile: 07400064659 References available upon request Personal Profile: I am well presented, well-mannered, dedicated and passionateindividual.Dealing well with high pressureand tight deadlines, whilemaintaininga clean and safeworking environment. I have great customer serviceskillsas well as good communication skillsand attention to detail. I am currently lookingfor a job rolein which I can develop, learn new skillsand also enhancemy current abilities. Qualities and Skills: Keen to learn new skills and enhanceexisting skills. Well mannered, disciplined and punctual ExcellentIT skills.Proficientin Linux, Windows and Mac OS. Flexibility when working in largeor small teams as demonstrated by previous employment. Work History: Job title – warehouse operative, Employer – Boohoo, Location - Burnley 04/2014 – 08/2016 Role: This job required me to prepare, pack and ship products bought online.I also maintained restockingfor products that were returned includingthequality checks to ensure the item was suitablefor reselling.I gained experience in how to maintain a clean and safeworkingenvironment within the warehouse whileworking under higher pressureand at a fastpace. My rolealso included teachingnew members to the team in how to be both safeand environmental. This rolealso requires a high level of motivation and team work due to the many areas within the warehouse simultaneously workingtogether. Job title - Sales assistant, Employer – TC World, Location – Newcastle 10/2013 - 02/2014 Roles: This Job required me to work independently as a door to door salesmen.In order to be successful in this roleI maintained a high level of customer servicewith a friendly and confident attitude as well as managingmy time in order to be as costsavingand as efficientas possible.Due to the nature of the products I was sellingI was required to have in depth knowledge of each product in order to assistthe customer with the correctchoicebest suited for them. In takingthe time to learn each item individually duringnon-work hours it allowed me to give a higher level of customer serviceand satisfaction.
- 2. Job title – IT maintenance, Employer – XISCAD, Location – Sunderland 08/2012 – 10/2013 Roles: Whileworking here as an apprentice, I learned how to build,maintain,diagnoseand repair computers to a competent level as well as servers to a basic level.In this time, I added to my experience of the Windows, MAC and Linus suites to a competent ability.This includes notonly the Operatingsystem but the individual software packages as well.Due to the requirement to serve customers and remotely diagnosetheir issues,I also spentpersonal time in learninghowto diagnoseconnection issues and identify problems and solutions in order to give the customers the most accurateand helpful adviceI could. Education and Qualifications: XISCAD 2012-2013 English Level 2 Functional skills,Mathematics Level 2 Functional skills,ICTLevel 2 Functional skills BTEC diploma level 3 in ICT professional competence Extended BTEC diploma level 3 in ICT systems and principles Riverside Training 2011-2012 IT Level 1 Functional skills English Level 1 Functional skills Castle View Academy 2005-2010 GCSEs: C-G including - English,Maths,Science, and IT BTEC’s: Merits to pass includingJoinery,brickwork,arts and IT