database-cloud-ioug-survey-3000282

Sponsored by
By Joe McKendrick, Research Analyst
Produced by Unisphere Research,
a Division of Information Today, Inc.
April 2016
Produced by
DATABASE AS A SERVICE
ENTERS THE ENTERPRISE
MAINSTREAM
2016 IOUG SURVEY ON DATABASE CLOUD

2
DATABASE AS A SERVICE ENTERS THE ENTERPRISE MAINSTREAM: 2016 IOUG Survey on Database Cloud was produced by Unisphere Research and sponsored by
Oracle. Unisphere Research is the market research unit of Unisphere Media, a division of Information Today, Inc., publishers of Database Trends and Applications magazine and
the 5 Minute Briefing newsletters. To review abstracts of our past reports, visit www.unisphereresearch.com. Unisphere Media, 121 Chanlon Road, New Providence, NJ 07974;
908-795-3702.
TABLE OF CONTENTS
Executive Summary��3
Re-Thinking Data Management��4
Embracing the Cloud��10
Enterprise Cloud Capabilities��17
Database Designed for the Cloud��20
Demographics��26

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EXECUTIVE SUMMARY
As cloud computing has risen across the enterprise landscape,
a new form of information delivery has taken hold. Commonly
referred to as Database as a Service, or DBaaS, this approach
promises to finally crack the puzzle that has inhibited enterprise
data shops for years—the challenge of sharing access to siloed
data stores.
A survey of more than 300 DBAs and IT professionals finds
growing interest in DBaaS as a viable approach to serving their
enterprise’s need for greater agility and faster time to market with
cloud computing. Many of the early hurdles delivering enterprise
capabilities for security and availability in the cloud—become
more evident with the reliance on hybrid cloud approaches and
need to move enterprise applications to the cloud and back on-
premises based on the business requirements of the organization,
their legacy investments, and regulatory requirements.
The survey, conducted by Unisphere Research, a division of
Information Today, Inc., finds that organizations are employing
a range of new strategies and approaches to build a DBaaS
capability in their enterprises. Conducted in partnership with
Oracle among members of the Independent Oracle Users Group
(IOUG), this study represents the views of respondents from
organizations of all sizes and across various industries.
Highlights of the research include the following findings:
n Database as a Service (DBaaS) is taking off, with adoption
tripling over the next 24 months. There will be a significant
amount of enterprise data shifting to the cloud over the next
24 months as well, as enterprises re-think data management in
the cloud.
n Enterprise customers see a future with hybrid approaches,
relying on a combination of private and public cloud
resources. As the number of cloud services within enterprises
grows, there will be more reliance on both for cost mitigation,
as well as backup and continuity.
n Cloud is increasingly seen as a highly agile and robust platform
for enterprise application development. More development
work is going to the cloud. Database backup and disaster
recovery, along with enterprise applications are the areas
seeing the greatest returns from cloud implementations.
n Significant segments of Oracle Database shops are adopting
a range of technologies to move their DBaaS efforts forward
into their enterprises. Oracle Multitenant, Oracle Enterprise
Manager, and Exadata are becoming mainstays for DBAs and
professionals seeking to deliver information on-demand to
whomever and wherever it is needed.
On the following pages are the results of this survey.

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RE-THINKING DATA MANAGEMENT
Database as a Service (DBaaS) is taking off, with adoption tripling over the next 24 months. There will be a significant amount
of enterprise data shifting to the cloud over the next 24 months as well, as enterprises re-think data management in the cloud.
Cloud is increasingly becoming a vital part of the data
management mainstream, the survey finds. Often looked
upon with suspicion and trepidation in its earlier days, cloud
computing has become the data management platform of choice
among a sizable segment of organizations.
To gauge the progress that cloud will be making as it enters
the enterprise mainstream, it is necessary to look at managers’
and professionals’ expectations 24 months down the road.
Notably, there is likely to soon be a major shift in core workloads
(databases, applications) to cloud platforms in the near future.
The survey finds an impending increase in organizations running
significant portions of the workloads (defined as greater than
25%) in the cloud—from a total of 14% today to 43% within the
next 2 2 years. (See Figure 1.)
The gradual shift to database clouds is already underway for
a number of organizations. Those organizations running the
majority of their workloads in the cloud also will see a notable
jump— from the current nine percent level to 25% within the
next 2 years.
Likewise, it’s instructive to look 2 years out at the types of
cloud services that will be in use. Clearly, data is at the core of
many cloud plans. Adoption of Database as a Service (DBaaS)
is set to almost triple over the next 2 years, the survey finds.
Seventy-three percent of managers and professionals expect to be
using DBaaS within their enterprises by that time, versus 27% at
the present time. Platform as a Service or PaaS—of which DBaaS
is a part—will also see growth across the board. PaaS, which also
involves the invocation of database services as well as associated
middleware, is likely to be adopted by 57% of enterprises in the
survey. Software as a Service (SaaS)—already a popular option
among a majority of enterprises—is seen as reaching a plateau of
adoption. (See Figure 2.)
The survey tracks a significant upcoming surge in enterprise
data assets moving to the cloud. At this time, about 11% of
respondents report that a significant portion of their companies’
data assets (defined as more than 25%) are managed in the cloud.
In 2 years, one-third estimate that sizable portions of their data
assets will be cloud-borne. (See Figure 3.) “Cloud-based solutions
provide greater value for our data, because they enable us to
concentrate primarily on our business and leave the infrastructure
worries to our service provider,” says a respondent.
What types of database workloads are being moved or will
soon be moved to the cloud? Dev/test environments dominate,
with 45% of managers and professionals in the survey reporting
that their developers are building and testing applications within
cloud-based environments. More than one-third also report
running transactional databases in cloud environments. (See
Figure 4.)
What parts of data environments are now accessible through
cloud-based interfaces? Close to one-third, in fact, point out
that their Oracle Databases themselves are now cloud accessible.
Another one-fourth say their non-Oracle databases are cloud-
accessible. Analytics is another area now being made accessible
through cloud. (See Figure 5.)
When looking at the greatest business benefits organizations
expect to see from delivering database services in the cloud, cost
cutting stands out. A majority of respondents, 52%, report they
are cutting expenses through efficiency gains. Just about as many,
44%, report they are saving money through the elimination of
duplication, and a similar number cite higher asset utilization.
(See Figure 6.)
Where will database cloud services benefit organizations
the most? Database backup and disaster recovery, along with
enterprise applications are the areas seeing the greatest returns
from cloud implementations, the survey finds. This points to the
growing acceptance of clouds into the enterprise mainstream.
“Cloud-based solutions can increase productivity, as they reduced
any worries over data loss, compared to those from traditional
non-cloud-based solutions,” one respondent remarked. (See
Figure 7.)

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Figure 1: What percentage of your enterprise’s core workloads (databases,
applications) are now running in the cloud, and what percentage
do you expect to be running 2 years from now?

Currently In 2 years
None at this time 26% 6%
1% to 10% 37% 11%
11% to 25% 12% 21%
26% to 50% 5% 18%
More than 50% 9% 25%
Don’t know/unsure 11% 20%
Figure 2: Which cloud services are used by your organization, and which
cloud services do you expect to be in use 2 years from now?

None 77% 23%
SaaS 60% 54%
PaaS 43% 57%
DBaaS 27% 73%

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Figure 3: What percentage of your enterprise data assets are managed
in the cloud, and what percentage will be managed in the cloud
2 years from now?

1% to 10% 33% 15%
11% to 25% 11% 24%
26% to 50% 5% 13%
Figure 4: What types of database workloads are being moved or will soon be
moved to the cloud, versus staying on premises?
Archival data warehousing 61%
Develop/test databases 45%
Transactional/production databases 38%
Operational data warehousing 27%
Don’t know/unsure 19%
None 19%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 5: What parts of your data environment are now accessible through
cloud-based interfaces?
Oracle databases 29%
Non-Oracle databases 24%
Analytics 23%
Big data 19%
Analytics platforms 18%
Data warehouses 17%
Repositories 11%
Other 1%
None31%
0 20 40 60 80 1000 20 40 60 80 100

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Figure 6: What are the greatest business benefits your organization expects
to see from delivering database services in the cloud?
Save costs by increasing operational 52%
efficiency through standardization
Save costs through elimination of 44%
duplication/replication of resources/
administration
Achieve higher asset utilization through 42%
consolidation to reduce costs
Advance business through greater agility 34%
and flexibility
Enhance availability, including backup 32%
and business continuity
Ability to innovate faster—improve time 26%
to market
Accelerate time to market for new 25%
application deployment
Increased support for end-user self-service 25%
Reduce “shadow IT” service acquisition 22%
Greater support for mobile initiatives 21%
More control over security and privacy 20%
Greater control over regulatory compliance 14%
Other 2%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 7: Where will database cloud services benefit your organization
the most?
Database backup and disaster recovery 55%
Enterprise applications 55%
Departmental applications 32%
Mission-critical applications 26%
Other 3%
0 20 40 60 80 100
0 20 40 60 80 100

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EMBRACING THE CLOUD
Enterprise customers see a future with hybrid approaches, relying on a combination of private and public cloud resources. As
the number of cloud services within enterprises grows, there will be more reliance on both for cost mitigation, as well as backup
and continuity.
Security and privacy concerns top the list of challenges in
building, managing, and using clouds. Half of the managers and
professionals in the survey indicate that security and privacy
concerns are the greatest inhibitors to their cloud initiatives. Data
ownership and retention follow closely behind as the second-
ranked concern. Often, trusting outside cloud providers with
sensitive or mission-critical corporate data is seen as risky, not
only in terms of potential breaches, but also in cases where the
relationship between a cloud provider and consumer needs to be
modified or terminated. The fate of data held by a cloud provider
may not be clear-cut. (See Figure 8.)
As one respondent describes it, “there is definitely value in
cloud-based solutions. However, we’re being cautious on what we
move to the cloud and when we move it to the cloud. We want
to ensure that we’re gaining the performance and cost savings
without affecting the end user’s experience.”
For most enterprises, private clouds—implemented within
the more protective confines of data centers—offer the best path
to providing data on-demand to decision makers. It dominates
as the most prevalent type of cloud-borne implementation, cited
by close to half of respondents. About one-third subscribe purely
to public cloud services, while another one-third are leveraging
hybrid approaches. (See Figure 9.) “We use a private cloud today,
and the value is the ease of provisioning and the ability to meter
and provide showback metrics to the business units,” said one
respondent.
Private cloud may dominate the current data management
scene, but from a planning/spending perspective, the future
belongs to hybrid approaches. Many organizations continue to
maintain an abundance of legacy or on-premises assets, and this
is likely to be the case for some time to come. As a result, the
largest percentage of organizations in the survey, 44%, see the
establishment of hybrid cloud as their most important priority as
they enter the cloud space. (See Figure 10.)
In line with the growth in hybrid and private cloud
approaches, two in three organizations will be relying on their
own internal resources to manage any cloud-borne services.
Private and hybrid clouds are an important element in cloud
strategies, and, therefore, for the most part, IT is taking the lead
with cloud service provisioning. Sixty-seven percent cite IT as
leading the way. Another 27% rely on cloud providers themselves
to provide the degree of support required. (See Figure 11.)
Close to one-third now run at least some of their mission-
critical applications or dev/test environments on some variation
of the cloud—be it private, hybrid, or public, the survey confirms.
(See Figure 12.)
How many cloud services will be coming out of DBaaS, PaaS,
and SaaS in the near future? For the most part, organizations
in the survey currently have between one and 10 cloud services,
as cited by 48% of the group. This is expected to shift upward.
In 2 years, one-third anticipate supporting or subscribing to a
significant number of services—more than 25—up from 7% at
the present time. (See Figure 13.)
Cost control is still driving cloud adoption, but agility is also
an important driver, the survey finds. At this time, cost control
tops the list of business motivators to go to cloud, with close
to two-thirds of respondents mentioning the need to reduce
operating costs as a justification to go to cloud computing.
Similarly, a majority, 53%, cite reduced hardware costs, and
39% prefer cloud since it reduces hardware costs. Of course, cost
savings is only one aspect of cloud, and may serve as the initial
justification. But additional benefits—particularly in terms of
business agility—can gain traction as the initial cost-savings
aspects wear off. For example, 44% see cloud as a viable approach
to assuring backup and continuity. Another 38% are turning to
cloud as it offers the ability to launch or take advantage of new
applications. (See Figure 14.)
“Cloud forced us to create much better cost models for our
internal hosting environments,” said a respondent. “These
models demonstrated that it is often more cost-effective hosting
ourselves as long as we pay close attention to costs and licensing
issues. As cloud costs go down through economies of scale, we
expect to leverage such environments further.”

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Figure 8: What are the challenges of building, managing and using clouds?
Security and privacy concerns 50%
Data ownership and retention concerns 48%
Software licensing issues 40%
Lack of expertise or knowledge 36%
Regulatory compliance 34%
Gaining cross-organization support or 32%
participation
Creating the business case and funding 32%
model
Loss of visibility/control of apps, databases, 32%
storage or systems
Building awareness of available services 26%
Implementing process, policy and role 25%
changes (transformation)
Vendor lock-in or difficulty in switching 23%
service providers
Integration of cloud to other clouds or 21%
on-premises solutions
Adequately provisioning server and storage 20%
capacity
Inability to ensure service levels for 20%
applications, databases, storage, systems
Available cloud services do not fit existing 19%
functions/processes
Other 1%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 9: What type of cloud is your enterprise currently employing?
Private 48%
Hybrid 31%
Public 31%
0 20 40 60 80 100
0 20 40 60 80 100
Figure 10: From a planning/spending perspective, what does your organization
view as most important in its cloud initiative?
Establishing a hybrid cloud that incorporates 44%
both private and public cloud resources
Leveraging public cloud capabilities 16%
Building a pure-play private cloud capability 13%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 11: Who manages and provides (or will manage and provide)
your cloud services?
IT department 67%
Cloud provider 27%
Service provider, outsourcer, managed 21%
hosting services provider
Individual business units 7%
Independent subsidiary/division 4%
Other 1%
0 20 40 60 80 1000 20 40 60 80 100

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Figure 12: To what extent has your organization adopted cloud computing
(private, hybrid, or public) to develop and/or manage enterprise
applications and data?
Most of our mission-critical applications 7%
and/or dev/test are run on cloud
Some core mission-critical applications 24%
and/or dev/test are run on cloud
We are in the planning stages for 17%
determining the best approach to cloud
computing in our enterprise
We have cloud applications at the 23%
periphery of our enterprise, for point solutions
or dev/test
No significant cloud deployments at this 22%
time
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 13: How many cloud services are used by your organization, and how
many do you expect to be in use 2 years from now?

1% to 10% 48% 24%
11% to 25% 9% 22%
26% to 50% 2% 12%

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Figure 14: What are the top business needs your organization is meeting
by using cloud services?
Reduce operating costs 64%
Reduce hardware costs 53%
Back up/continuity 44%
Reduce licensing costs 39%
Enable new applications 38%
Deliver enterprise-class application(s) 35%
Consolidate existing applications onto a 30%
standardized, shared services platform
Provide software dev/test environment 26%
Extend existing application 22%
Enhance or supplement security 16%
Deliver departmental application(s) 14%
Supplement skills base/compensate for 12%
skills shortages
Launch or support temporary application(s) 11%
(1 year life expectancy)
Other 11%
0 20 40 60 80 100
0 20 40 60 80 100

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ENTERPRISE CLOUD CAPABILITIES
Cloud is increasingly seen as a highly agile and robust platform for enterprise application development. More development
work is going to the cloud. Database backup and disaster recovery, along with enterprise applications, are the areas seeing the
greatest returns from cloud implementations.
For data managers and professionals, cloud computing offers
access to resources offering greater capacity, resiliency, and
flexibility. For those also engaged in development and integration
activities—or among developers themselves—cloud offers new
pathways to run and test data applications, as well as provision
and update tools.
As the survey shows, a key use case for cloud—both on-
premises and third-party provided—is serving as dev/test
environments that can be rapidly spun up by development teams.
For enterprises in this survey, cloud is clearly the platform that
will support a great deal of future development. Close to one-
third of respondents, 31%, indicate that significant portions of
their development work (defines as greater than 25% of such
work) will be conducted on cloud platforms, versus work on local
workstations. This is up from 8% using cloud for a significant
portion of their work today. Clearly, enterprises are recognizing
how supporting developers on the cloud will ensure greater
consistency across their development environments, as well as
access to the latest and greatest tools. (See Figure 15.)
Much of the development work taking place on cloud
platforms isn’t just limited to one-off or departmental apps.
When looking at the types of projects developers are doing in
the cloud, enterprise app development dominates. Close to half,
44%, report working with enterprise apps, which include Java and
middleware. Another 41% are working on cloud-based database
projects, which portends the rise of DBaaS documented in the
previous section. (See Figure 16.)
There are a number of qualities data managers and professionals
seek in cloud, starting with data security, cited by eight in ten. At
least three in four also seek the ability to maintain continuity and
provide disaster recovery capabilities. Fast resource provisioning
also weighs in at the top of managers’ and professionals’ wish lists,
cited by 71%. (See Figure 17.)
Figure 15: How much of your development is currently being done in the cloud,
versus on premises or with localized workstation tools today, and
how much will be in the cloud 2 years from now?

1% to 10% 33% 13%
11% to 25% 11% 24%
26% to 50% 2% 13%
(Includes all cloud types—public, private, hybrid.)

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Figure 16: What types of projects are developers in your organization
doing in the cloud?
Enterprise apps (includes development 44%
with Java, middleware)
Database 41%
Mobile apps 30%
Desktop/productivity apps 20%
Apps commissioned by customers or 18%
to be made commercially available
Other 5%
None 21%
0 20 40 60 80 1000 20 40 60 80 100

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Figure 17: Please rate the importance of the qualities you seek in cloud
Data security 79%
Business continuity/disaster recovery 74%
Fast resource provisioning 71%
Ability to monitor and measure usage 64%
and resource availability
Elastic scalability 62%
Better service-level management 61%
Automated administration 59%
Shared pools of resources 54%
Product testing/simulations 50%
Application development testbeds 50%
Support for mobile computing 47%
Ability to move workloads on demand 46%
between cloud and on-premises systems
Building self-service interfaces 46%
Self-service point solutions 46%
Application migration/integration 43%
Metering and chargeback 40%
Self-service full stacks 38%
0 20 40 60 80 100
0 20 40 60 80 100
(Percentage assigning a “4” or “5” rating, from 1=not important to 5=extremely important)

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DATABASE DESIGNED FOR THE CLOUD
Significant segments of Oracle Database customers are adopting a range of technologies to move their DBaaS efforts forward
in their organizations. Oracle Multitenant, Oracle Enterprise Manager, and Oracle Exadata are becoming mainstays for DBAs and
professionals seeking to deliver information, on-demand, to whomever and wherever it is needed.
Oracle Multitenant: Oracle Multitenant—a major new
architecture introduced with Oracle Database 12c—offers a
cloud-scale database platform that supports the large variety
of applications and data environments that is part of today’s
enterprises. Close to half of respondents are looking at Oracle
Database 12c and Oracle Multitenant to support their efforts to
deliver DBaaS on-premises or in the cloud? (See Figure 18.)
Consolidation is the key advantage sought among data
managers and professionals working with Oracle Multitenant.
The ability to manage multiple databases as a single, consolidated
environment was considered the leading benefit. Support for
multiple applications is also seen as a key benefit. (See Figure 19.)
What are organizations’ main use cases for Oracle
Multitenant? The survey finds an even distribution of use cases
between DBaaS, consolidation and dev/test—pointing to the
versatility of this technology as organizations move into the cloud
data space. There is even a segment of managers and professionals
indicating that Oracle Multitenant plays a part in rolling out
SaaS-based applications. (See Figure 20.)
The survey shows a great deal of transformation taking place
within database environments, as cloud computing opens up new
possibilities. When asked about the state of their organizations’
database architectures prior to their Oracle Multitenant
implementation, respondents indicate there has been a lot of
migration from VMs, as well as from standalone. This aligns with
the findings, mentioned above, which indicate heightened interest
in consolidation. To a large degree, cloud computing represents
the next great leap from virtualization. (See Figure 21.)
Oracle Exadata Cloud Service: Another key piece of the
DBaaS story, Oracle Exadata Cloud, is also being considered as
part of respondents’ approaches to delivering DBaaS to their
enterprises. Currently, one in four is evaluating adoption of
the technology, in which all of the Exadata Database Platform
capabilities are available as a cloud service. Adoption of Oracle
Exadata Cloud Service also weighs in as part of enterprises’
consolidation efforts running up to DBaaS. When asked to rate
the relative importance of Exadata Cloud’s potential benefits
on a scale of 1 to 5, data managers and professionals place
consolidation density at the top of the list, with a rating of almost
4. Security, scalability, and availability also are seen as critical,
each rating a 3 out of 5. (See Figure 22.)
Oracle Enterprise Manager: Rolling out DBaaS-based services
across enterprises requires a great deal of visibility to ensure
the availability of IT resources and services are running at peak
performance, whether it’s in a private or public cloud or even
in a hybrid model. For these reasons, more the two in five data
managers and professionals in the survey are looking at Oracle
Enterprise Manager as an important approach to delivering
and managing DBaaS in the cloud. (See Figure 23.) The most
important consideration in adopting Oracle Enterprise Manager is
the ability to support service catalogs, a critical element in service-
oriented architecture and cloud computing. (See Figure 24.)
Oracle’s Cloud Strategy: What resonates most with IOUG
members is that the Oracle Database used on-premises is also
used in the Oracle Cloud, incorporating the same availability and
security features. The service provides hybrid cloud support, and
rapid provisioning, along with migration support to and from the
cloud all from a single vendor. (See Figure 25.)

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Figure 18: Are Oracle Database 12c and Oracle Multitenant being considered
in your approach to delivering DBaaS on-premises or in the cloud?
Yes 47%
No 21%

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Figure 19: Which benefits of Oracle Multitenant had the biggest impact
on your decision to deploy this solution?
Ability to manage many databases as one 32%
Greater database and application 30%
consolidation density
Greater consolidation density 27%
More applications per server 26%
Standardized procedures and service levels 24%
Enable self-service provisioning 21%
Greater agility 24%
Portability through “pluggability”— 24%
easily plug into the cloud
OpEx cost savings 23%
Ease of use 20%
CapEx cost savings 19%
Applications run unchanged 18%
Other 4%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 20: What is your use case for Oracle Multitenant?
Database as a Service 40%
Database consolidation 40%
Development and testing 36%
Software as a Service 18%
Other 3%
0 20 40 60 80 100
0 20 40 60 80 100
Figure 21: What was your database architecture prior to your Oracle
Multitenant implementation?
Virtual machines 51%
Standalone servers 44%
Bare-metal servers 26%
Schema consolidation 21%
Stacked databases 19%
Other 4%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 22: Which benefits are the most important to you in considering
Oracle Exadata?
Greatest consolidation density 3.63
Security 3.13
Scalability 2.96
Availability 2.91
Performance 2.35
0 1 2 3 4 5
0 1 2 3 4 5
(Based on a scale of 1 to 5)
Figure 23: Is Oracle Enterprise Manager being considered in your approach
to delivering DBaaS in the cloud?
Yes 44%
No 25%
(Total does not equal 100% due to rounding.)

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Figure 24: Which benefits are the most important to you in considering
Oracle Enterprise Manager?
Service catalogs 2.5
Simplified provisioning 1.88
Centralized control over on-premises and 1.62
cloud environments 0 1 2 3 4 5
0 1 2 3 4 5
Figure 25: Which benefits of Oracle Public Cloud made the biggest impact
on your decision to deploy this solution?
Full hybrid cloud support 5.45
Specific Oracle technology 5.45
Rapid or simplified provisioning 5.42
Single vendor solution 5.29
Vendor knowledge and experience 5.28
Ease of migration to and from the cloud 5.23
Performance 4.54
Availability 4.26
Security 4.07
0 2 4 6 8 100 2 4 6 8 10

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DEMOGRAPHICS
Figure 26: What is your primary job title?
Database administrator (DBA) 36%
Director/manager of IS/IT or 11%
computer-related function
IT consultant 7%
Analyst/systems analyst 7%
Chief information officer/CTO/ 5%
vice president of IT
Programmer/developer4%
Data architect 4%
Executive/management level for the 4%
business
IT operations manager 3%
Systems administrator 3%
Manager of a business unit (other than 2%
computer-related)
Project manager 2%
Other 10%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 27: How many employees are in your entire organization?
1 to 500 employees 30%
501 to 1,000 employees 7%
1,001 to 5,000 employees 20%
5,001 to 10,000 employees 12%
More than 10,000 30%
NA 1%
0 20 40 60 80 100
0 20 40 60 80 100

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Figure 28: What is your primary industry?
IT services/consulting/system integration 23%
Financial services 11%
Software/application development 11%
Education (all levels) 9%
Government (all levels) 8%
Utility/telecommunications/transportation 7%
Healthcare/medical5%
Business services 4%
Insurance4%
Manufacturing 3%
High-tech manufacturing 2%
Media/entertainment2%
Retail/distribution1%
Consumer services 1%
Other 8%
0 20 40 60 80 100
0 20 40 60 80 100

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