![Debra Bowden
454 Perry Street, Lawrence, KS 66044 | (785)979-9502
Objective
· I am currently looking for a career change that will allow me to utilize my accounting education. I am highly motivated. I
work with a team or individually to get the job done. I am seeking an Accounting Internship or job.
Education
WORKING TOWARDS ASSOCIATES DEGREE IN APPLIED SCIENCE
[CURRENTLYFINISHING MY LAST SEMESTER AT JOHNSON COUNTY COMMUNITY COLLEGE]
· Accounting classes include:
· Currently enrolled in Accounting Internship class
· Currently enrolled in Introduction to Entrepreneurship
· Currently enrolled in Personal Finance
· Currently enrolled in Economics II
· Currently enrolled in Accounting Capstone
· Savings and Investments
· Electronic Calculators
· Small Business Accounting
· Accounting / Nonprofit Organizations
· Business Ethics
· Business law
· Computerized Accounting problems
· ManagerialAccounting
· Accounting I and II
· Economics I
· Statistics
· Human Relations
Experience
CUSTOMER SERVICE REPRESENTATIVE | GENERAL DYNAMICS INFORMATION TECHNOLOGY (GDIT) | 2010 TO
PRESENT
CURRENT CONTRACT: 2012 UNTIL PRESENT
· Answer phone inquiries for Department of Education Default Resolution Group
· Give customers options how to get out of a default status with their student loans
· Able to review payment history
· Able to process credit card payments
· Send applications when necessary
· Make referrals to other Department of Education offices
· Access to the Department of Education Loan Tracking Data base](https://image.slidesharecdn.com/3bef3675-efc2-4be0-b3ae-1313f91bbd54-160226165156/85/Debra-Bowden-resume-1-320.jpg)
Debra Bowden resume
- 1. Debra Bowden 454 Perry Street, Lawrence, KS 66044 | (785)979-9502 Objective · I am currently looking for a career change that will allow me to utilize my accounting education. I am highly motivated. I work with a team or individually to get the job done. I am seeking an Accounting Internship or job. Education WORKING TOWARDS ASSOCIATES DEGREE IN APPLIED SCIENCE [CURRENTLYFINISHING MY LAST SEMESTER AT JOHNSON COUNTY COMMUNITY COLLEGE] · Accounting classes include: · Currently enrolled in Accounting Internship class · Currently enrolled in Introduction to Entrepreneurship · Currently enrolled in Personal Finance · Currently enrolled in Economics II · Currently enrolled in Accounting Capstone · Savings and Investments · Electronic Calculators · Small Business Accounting · Accounting / Nonprofit Organizations · Business Ethics · Business law · Computerized Accounting problems · ManagerialAccounting · Accounting I and II · Economics I · Statistics · Human Relations Experience CUSTOMER SERVICE REPRESENTATIVE | GENERAL DYNAMICS INFORMATION TECHNOLOGY (GDIT) | 2010 TO PRESENT CURRENT CONTRACT: 2012 UNTIL PRESENT · Answer phone inquiries for Department of Education Default Resolution Group · Give customers options how to get out of a default status with their student loans · Able to review payment history · Able to process credit card payments · Send applications when necessary · Make referrals to other Department of Education offices · Access to the Department of Education Loan Tracking Data base
- 2. Page 2 · Handle escalated calls before the callers get to a supervisor. · GeneralMicrosoft Office work Previous contract: 2010 until 2012 **this contract closed at my location, and Iwas switched to the current contract. · Answer phone inquiries for Department of Education FederalStudent Aid Information Center · Helped students with their FAFSA application · Checked the status of the FAFSA application · Helped with PIN resets · Send applications when necessary · Make referrals to other Department of Education offices
- 3. Page 3 REFERENCES: NICOLE WASYLYSHYN: CO WORKER (785) 218-2804 JOE RODRIGUEZ: NEIGHBOR (785) 766-5722 TASHA LEWIS:PREVIOUS DAYCARE PROVIDER (785) 550-4878 DEVON JACKSON: PREVIOUS CO WORKER (785) 845-0926