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Cloud adoption is soaring among Indian organizations as CIOs embrace their changing role. The emergence of cloud computing has significantly transformed the role of CIOs by creating new teams and structures and changing benchmarks of success. A CIO's approach to adopting cloud internally should be similar to a cloud service provider's approach, beginning with a well-defined strategy, expressing their vision supportively, and educating CEOs on cloud benefits like faster innovation. For a CIO to succeed in their transformed role, they must have both a deep understanding of the business and the technologies that support it.
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- 1. Cloud Adoption Soars in Indian Organizations rom a historical IT perspective, the role of information systems was a support mechanism rather than a strategic resource. If you have been a CIO, the last few years have probably felt like riding on the shockwave. Firstly. although cloud computing is mostly one of the most thrilling things that has happened in the IT footprint for decades, it is also the catalyst for many CIOs. The emergence of cloud has significantly changed the role ofthe CIO by creating cross-functional teams, altering organizational structures, and changing the benchmarks of success. Secondly, rising global competition, advancing technology, and the disruption of technology-based communications has propelled the CIOs to have persistent positive practices focused on expressing the central values and goals of the organization. If companies are to take advantage of IT as a competitive weapon in this changing world, then a supportive leadership in managing the development and implementation of IT is required. Our study on Indian enterprises reveals that managers can have an impact on adoption of cloud computing through their own professional behavior. Most IT strategies fail to meet the business objectives and goals defined for them, not because of technical issues, but because of psychological and organizational issues that are not well addressed by the CIO while deciding the IT buying model. The transition of the CIO from a hardware and software buyer into a true Chief of Information, now managing data as a company assdtl," just as the CFO commands the company finances is the change to be embraced. The business knowledge required to drive mission-critical processes, the market knowledge required to capture emerging opportunities, and the technical knowledge required to bring those components together all drastically elevate the CIOs job role. A CIO's approach to selling the cloud internally should be no different than of a cloud service provider. CIOs should challenge their leadership in a way that is inclusive, supportive, and encouraging. They should begin with a well-defined strategy. CIOs have to express their vision not as a drastic disruptor, but an iteration and expansion of previous achievements. Since the success of cloud migration and strategic implementation rests in the hands of a company's CIO, the CIOs can take help of the cloud service provider to educate their CEOs about the need to invest in the cloud as a shift of computing that drives faster time-to-market, agility, and innovation. Modern businesses have become solely reliant on technology, significantly increasing the responsibility and pressure of the CIOs' role. Cloud computing has a direct impact on how the CIO performs his daily duties. Technology has changed the way businesses operate. and the CIOs that thrive in this new landscape are those that can adapt quickly and efficientll. to these changes. Today, three tlpes of CIOs are evolving in any enterprise - the CIO as an administrator who ensures smooth daily operations but does not contribute to new ideas; CIO as a leader who Dechacca Ponnappa lndustry Anolyst-Digitol Tronsformotion Proctice, Frost & Sullivon delivers change throughout the organization, planning for tomorrow, and designing new roles within the company; and CIO as a business transformer who seeks out change and innovates constantly to improve processes. Cloud computing best complements the CIO as a manager and business transformer because it reduces IT costs, enhances automation, and exceeds the goal of an affordable and efficient IT system. To succeed in this transformed role, CIOs need both an in-depth understanding of the business. including the most critical business processes, as well as the technologS- that supports it. For example, if customer experiences are business critical, the CIO mud't understand the processes in that domain and implement metrics to ensure their availability in the cloud. As a CIO changes his focus and migrates to cloud, he has to ensure that IT sra-E evolves into the similar busi_ness mind-set. It is not just about uptime and availability an5'more- but a successful CIO, today and ir * the future, has to have business DNA. I 58 . COMMUNICATIOS TODAY. NOVEMBER 2016 I