Deepti Debnath_Citi Corp-2015
- 1. Deepti Debnath (Manager) Flat: A-303, Shanti Niketan MAGARPATTA Road Hadapsar, Pune Contact: +91-9823779945 India deepti.debnath@gmail.com deepti_ac@yahoo.co.in WORK EXPERIENCE • Currently working with Citi Corp as a Manager since June 2015. • Worked with Principal Financial Group as an Associate QA since From May’08 - May15. PROFESSIONAL SUMMARY • 7+ yrs. of experience in the field of Software Quality Assurance. • Currently working in investment banking domain from June 2015 . • Extensive experience in US Specialty Benefits-Group Insurance for Principal Financial Group. • Got elevated to ‘Application Expert’ in year 2011 in Principal Financial Group. • Strong work experience in Agile SCRUM methodology and Waterfall Model of Software Development Life Cycle (SDLC). • Working knowledge of Jira tool • Strong knowledge of Defect Management Tools Quality Centre 10.0 & 11.0 and Bug Tracking Tools like Mantis. • Knowledge of QA practice. • Good experience in Functional testing, Integration testing, System testing, Regression testing and mainframe testing. • Managed various team activities like Task Allocations, Task estimations , mentoring new team members during projects EDUCATIONAL BACKGROUND • Master of Science (M.Sc.) in Electronics from University Campus, Nagpur University in 2004 CERTIFICATIONS ISTQB Certified for Foundation Level. Quality Center 8.0. TECHNICAL SKILLS Test Management Tool: QC 11 (ALM) Defect Tracking tool: Jira Operating Systems: Windows 7 / XP Languages: SQL (Basic) Business Intelligence Tools: SharePoint, Track Record, Compass 6.8 Key Achievements:
- 2. • Got the “Best Delivery Project of the Year” award for COMPASS Pain Points project in 2012 in Principal financial group. PROJECT EXPERIENCE DETAILS Project 1 : Transaction Manager Organization Citi Corp Title (Duration) Transaction Manager - June 2015- till date Environment Java, DB2 Testing Tools Jira Description: Transaction Manger is a web application within citidirect securities (CDS). It is a settlement instruction entry application, tracking settlemnt transactions from entry -> settlement in core system. Uses Swift (ISO 15022) to communicate with core market system. Customer use TM to create and send settlement instruction to citi bank. Responsibilities: • Involved in the analysing of Jira and userstand the requirements/defects. • preparation and execution of test cases. • Involved in Functional testing, User Interface testing, regression testing and UAT testing • Involved in Test scenario identification and reviews. • Involved in Daily Status Reporting using standard template used in Citi Corp • Reporting the project test status to UK counter part and Business Unit. • Coordination with developer and US counter part for queries Project 2: Agile Methodology. Organization Principal Financial Group Title (Duration) eAdmin – Member Transaction Automation (2 Years) Environment Java, Web Services, Oracle, DB2 Testing Tools Automated using, Quality Centre 11 (ALM) for Test Management, Win SQL for Database Testing. Description: This project expanded on the core functionality of the existing eFile system, improving the users’ interaction with the system and reducing the business teams’ dependency on the IT staff to manage the eFile processes. While we made progress to transact business automatically and electronically with outside entities, we still need to enhance our ability to automate for new-case installation which involves enrolling new members, updating existing members, dependents, address, maintaining member benefits and salary. Many employers use brokers, vendors, or software to manage their member data. With this project we are providing them a platform to independently send/automate transactions to our administration system - compass. We are successfully delivering with Agile methodology on this project. Responsibilities: • Report to the Scrum Master for overall QA delivery. • Participate in the Sprint backlog grooming meetings to plan/size for future sprints. • Participate in Sprint Planning Meeting every 2 weeks a sprint to allocate and estimate QA work. • Involved in sizing of the user stories and decomposition of Epics with Product Owner and Scrum Master to deliver best velocity in a sprint. Work with the QA team to provide estimates for QA tasks in a sprint.
- 3. • Mentor QA team members on project objectives and system definition. Train new testers to speed them up on agile methodology for the project. • Accountable to the Scrum Master for Daily QA status, highlight risks and issues and provide QA mitigation plans as and when needed. • Collaborate with Scrum Master to monitor progress of the testing tasks within the plan. Identify and inform the Scrum Master and Delivery Manager of inefficiencies, bottlenecks, and resource conflicts. • Provide inputs for burn down chart from QA standpoint. • Participate in requirement walkthroughs to identify gaps and get them corrected before starting the testing effort. • Perform Impact analysis of user stories with business and BA during the backlog grooming. Sizing the stories and reviewing the team velocity for each sprint. • Review/Analyze/Approve tester artifacts. Assist in evaluation and use of automated testing tools as appropriate. • Involved in Test case creation, executing test cases and reporting defects using QC in every sprint. • Support unit testing, system and integration testing, automated testing, regression testing and retrofit testing. Assisting business folks with User Acceptance testing and Production Validation. • Participate in the team retrospectives and perform root cause analysis of issues and defects. Project 3: COMPASS Pain Points Organization Principal Financial Group Title (Duration) COMPASS Pain Points (1.5 Years) Environment Java, Oracle, COMPASS, Oracle, Mainframe Testing Tools Manual Testing, Quality Centre 10.0 Description: This project will improve the speed and quality of the administration process to install and service schemes on the COMPASS platform by reducing/eliminating issues that require (or that cause) additional manual work. In addition, COMPASS Pain Points project will also provide some customer functionality that is currently available on the CGS platform and that is needed in COMPASS prior to moving the remaining SBD business from CGS to COMPASS. Responsibilities: • Understanding the Business Requirements and Rules, Functional Requirements, Use cases and Process Flow. • Involved in Functional testing, User Interface testing, regression testing and retrofit testing. • Involved in backend testing using COMPASS and Mainframe and Win SQL. • Used select query to fetch the data from ODS and verify the results in different COMPSS forms. • Involved in Test scenario identification and reviews. • Involved in the designing of test cases using BPT components and parameterization in QC. • Involved in execution of test cases using Quality Centre. • Defect tracking and prioritizing them using QC. • Involved in Daily Status Reporting using standard templates using in PFG.
- 4. • Reporting the project test status to Home Office (US) and Business Unit. • Involved in maintaining Project Work Plan as well as Test Estimation. • Coordination with developer and Home office (US) for queries. • Working on controls. • Coordinate with BA for requirement clarifications. Project 4: Vision on COMPASS Organization Principal Financial Group Title (Duration) Vision on COMPASS ( 1.5 Years) Environment Java, Oracle, COMPASS, Oracle, Mainframe Testing Tools Manual Testing, Quality Centre 10.0 Description: Build the Vision product on the COMPASS administration platform. From a customer service perspective, it is important that we have all SBD products built on the COMPASS administration platform. This will enable us to provide a seamless solution for customers seeking vision as part of their overall benefit package, decrease the number of additional cross-platform cases sold, reduce the number of customer frustrations, and maintain (or increase) profitability of our vision product. Responsibilities: • Understanding the Business Requirements and Rules, Functional Requirements, Use cases and Process Flow. • Involved in Functional testing, User Interface testing, regression testing and retrofit testing. • Involved in backend testing using COMPASS and Mainframe and Win SQL. • Involved in Test scenario identification and reviews. • Involved in the designing of test cases using BPT components and parameterization in QC. • Involved in execution of test cases using Quality Centre. • Defect tracking and prioritizing them using QC. • Involved in Daily Status Reporting using standard templates using in PFG. • Reporting the project test status to Home Office (US) and Business Unit. • Involved in maintaining Project Work Plan as well as Test Estimation. Project 5 Organization Principal Financial Group Title (Duration) Employer Website (2 Years) Environment Java, Oracle Testing Tools Manual Testing, Quality Centre 10.0 Description: Employer Website is a web application developed to facilitate member and benefit level management for the clients (Employers) who buy Group Insurance product from PFG. This facilitates Adding new members, terminating existing members, viewing details of the added/existing members, adding and removing coverage (benefits) to the members that PFG provides and viewing bills run through COMPASS. The backend for Employer Website is COMPASS. Compass is a core administration system that helps enable PFG to manage solutions for group and individual insurance and benefit lines of business. Compass
- 5. provides administration in areas from member enrollment, member level administration, policy maintenance and workflow. Responsibilities: • Understanding the Business Requirements and Rules, Functional Requirements, Use cases and Process Flow. • Involved in Functional testing, User Interface testing, regression testing and retrofit testing. Involved in Test scenario identification and reviews. Involved in Test case designing for all modules and their review. Involved in execution of test cases using Quality Centre 10.0. Defect tracking and prioritizing them using QC 10.0 • Involved in Daily Status Reporting using standard templates using in PFG. • Reporting the project test status to Home Office (US) and Business Unit. • Involved in maintaining Project Work Plan as well as Test Estimation.
- 6. provides administration in areas from member enrollment, member level administration, policy maintenance and workflow. Responsibilities: • Understanding the Business Requirements and Rules, Functional Requirements, Use cases and Process Flow. • Involved in Functional testing, User Interface testing, regression testing and retrofit testing. Involved in Test scenario identification and reviews. Involved in Test case designing for all modules and their review. Involved in execution of test cases using Quality Centre 10.0. Defect tracking and prioritizing them using QC 10.0 • Involved in Daily Status Reporting using standard templates using in PFG. • Reporting the project test status to Home Office (US) and Business Unit. • Involved in maintaining Project Work Plan as well as Test Estimation.