Delivering the Five Year Forward View new models of care: what are the quality and data implications?
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The document discusses the implementation of new care models in Wakefield, highlighting patient experience and satisfaction through feedback from 1000 patients and 200 interviews. It emphasizes the importance of collaboration among care providers and the impact of local data on quality measurement. The findings suggest a need for innovative approaches to enhance patient care and community involvement.
Delivering the Five Year Forward View new models of care: what are the quality and data implications?
- 1. ‘Delivering the Five Year Forward View new models of care: What are the quality and data implica>ons’ Anna Middlemiss, Deputy Director of Public Health, Wakefield District
- 2. Wakefield Care Homes Vanguard Enhanced primary care service MulB-‐ disciplinary team HolisBc assessment IT Support Pathways Training Community Anchors EvaluaBon
- 3. “We deliver what we measure.” Lord Darzi
- 4. The story so far in Wakefield 1000 paBents 200 interviews conducted 30 volunteers 22 quesBons
- 5. PaBent saBsfacBon v. paBent experience PaBent saBsfacBon – how you feel about your care PaBent experience – what actually happened
- 6. Impact on quality at a local level 3) If several different people were involved in your care and looking after you, did you find that everyone worked well together? Response Percent 1 Yes always 36.99% 2 Yes mostly 16.44% 3 Neither well nor poorly 0.00% 4 Not really 9.59% 5 Not at all 5.48% 6 Myself or my family had to co- ordinate everything 4.11% 7 Not sure or not applicable 27.40% answered skipped
- 8. “Will the changes to the health and social care system, including the creaBon of local services such as Healthwatch free up the creaBvity of local people to help measure quality in a different way?” Sir Bruce Keogh, Quality Watch 2014