Department Function And Relation To Food Beverage
- 1. Department function and relation to Food & Beverage
- 2. The F & B Department depends on the other departments in the hotel for effective functioning. Smooth co-ordination is important and is crucial even to the minute detail. Communication between departments must be prompt, clear, concise and passed down to the personnel involved and affected .
- 3. Sales & Marketing Get clients to use suites or rooms for seminars and meetings. Get clients to hold functions using hotel facilities in banquets. F & B personnel will do the necessary arrangement for the preparation and see to guests needs.
- 4. Front Office Keeps a record of all guests residing in the hotel. Bills are collected from other outlets and taken into account in the overall bill. Rooms service will serve the rooms in their respective rooms upon request, if guests wish to sign their bills the waiter can use information that has been keyed in to the computer by the Front Office to confirm guest’s name and room number.
- 5. Purchasing Obtain quotations Purchase daily perishable and non perishable items Issuing of goods to the respective departments or outlets F & B can ask for quotations required and to receive goods from the store must fill in requisition form so that F & B cost can be computed.
- 6. Maintenance To check, repair and service areas that are required. Maintain the equipment of the F & B. Service personnel must report any area that needs repairs or servicing and also to present guests that our facilities are in good condition .
- 7. Accounts & Administration Keep all records, bills in order for easy reference and checking. The back of the house handles all monetary collection from the various outlets and transaction. F & B submit bills for checking and recording purposes, submit cash for safe keeping and prepare invoices for accounts receivable.
- 8. Security Protect the interest and safety of guests within the hotel compound. Car park and traffic flow. Guests who feel that they are well taken care of feel safe in our hotel will come back, and with the ease of parking their car and smooth flow of traffic will prevent aggravation to the guests who are in the mood of enjoying themselves.
- 9. Human Resource Recruitment of staff. Handle any disciplinary actions to be taken. F & B liaise with the personnel department if any disciplinary actions to be taken, ask for advice on employee grievances and submit requisition of staff to the personnel .
- 10. Housekeeping Provision of staff uniform. Supplying restaurant linen such as table cloths, napkins, skirting, etc. Cleanliness of the premises and toilets.