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© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
How to solve big problems
and test new ideas in just
five days
1
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
Design Sprint
invented at Google and
perfected over more than 10 years
applied in more 150+ cases, i.a. at Google, Uber,
Airbnb, Dropbox, Facebook, McKinsey, IDEO, VISA
also used at Lufthansa, adidas,
zalando, e-on, ebay, RedBull, ING, LEGO
2
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
Traditional Product Development Risk
3
Corridor of
valid
solutions
Changes in customer demand, competition, market
Specification Design Development LaunchProduct Idea
Solution
obsolete
after XX
months
xxxx
weeks
xxx
weeks
xxx
weeks
xxxxx
weeks
xxx
weeks
Various departments involved
in alignment / handovers
Mostly not
included after
specification
!
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
Design Sprint: Get to valid solutions fast!
4
Changes in customer demand, competition, market
5
days
2-4
weeks
Step 1 Step 2 Step 3 Step 4
!
! !
!
Incremental
value delivery
with every step
2-4
weeks
2-4
weeks
2-4
weeks
Integrated, multi-perspective teams
Design
Sprint
Iterative development and launch
Ongoing
integration of
changes
Corridor of
valid
solutions
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
set the right course
get answers to essential questions fast
boost projects (anew) by fresh approach
Design Sprint in order to …
… before lots of time and money are spent in vain.
5
⁉
"
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
Design Sprint Overview
6
Mon Tue Wed Thu Fri
!? !"
‼#
To Do‘s
Sprint
Team
Facilitator
Challenge 1 week fully blocked
Mon-Thu 10 a.m. to 5 p.m.
Fri 9 a.m. to 5 p.m.
3 Results
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
1 Challenge + 7 People + 1 Facilitator
7
!?
How do customers like the new idea?
Which essential questions need be
answered?
Where to invest time and money?
Decider
Finance
Specialist
Marketing
Specialist
Customers‘
Advocate
Technology
Expert
…
Designer
+
+ Moderator
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
1 Week in a Proven Process
8
Map Customer
Journey
Decide on key
moment
Sketch
solutions
No
decisions
Decide on
best
solution
Develop
storyboard
for winning
solution
Build
realistic
prototype
As many
details as
necessary,
not more
Prototype
Test:
Interviews
with five
customers
Capture
insights
Monday Tuesday Wednesday Thursday Friday
✔
© Oliver Morbach, pro.q.it Management Consulting GmbH*
3 Results from Design Sprints
9
!"
‼#
To Do‘s
Answers to essential questions
Customers like the new product, the most important thing is …
Customers don‘t like the product, because …
Customer feedback and improvement ideas
„I am thrilled by…“ „This I would like different…“ „This part I did not like at
all…“ „I did not get the point on …“ „I wish to get …int the future“
Decision support where to invest time and money
‼
#
To Do‘s
"
© Oliver Morbach, pro.q.it Management Consul:ng GmbH*
Ready for Your Design Sprint?
Get in touch!
Oliver Morbach
oliver.morbach@proqitconsult.com
+49 151 19 11 63 03
Coach for agile teams und organisations
10
pro.q.it Management Consulting GmbH
Hauptstraße 63 • 76835 Roschbach / Deutschland
Tel: +49 (0) 6323 9 38 96 03 • Fax: +49 (0) 6323 98 93 67 • Mobil: +49 (0) 151 19 11 63 03
Geschäftsführer: Oliver Morbach • Sitz der Gesellschaft: Roschbach
Amtsgericht Landau i.d.Pfalz HRB 32129 • USt.ID-Nr. DE312190348
E-Mail: oliver.morbach@proqitconsult.com • Web: www.proqitconsult.com
Bridging to the digital future:
Innovation through diversity of perspectives.
Incremental value delivery with every step.
Get to valid solutions fast!
*© Oliver Morbach, pro.q.it Management Consulting GmbH, based on and using material from „Sprint: How to solve big problems and test new ideas in just five days“, Jake Knapp
with John Zeratsky & Braden Kowitz from Google Ventures, Transworld Publishers, London 2016 and ressources of the website thesprintbook.com

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Design Sprint Overview

  • 1. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* How to solve big problems and test new ideas in just five days 1
  • 2. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* Design Sprint invented at Google and perfected over more than 10 years applied in more 150+ cases, i.a. at Google, Uber, Airbnb, Dropbox, Facebook, McKinsey, IDEO, VISA also used at Lufthansa, adidas, zalando, e-on, ebay, RedBull, ING, LEGO 2
  • 3. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* Traditional Product Development Risk 3 Corridor of valid solutions Changes in customer demand, competition, market Specification Design Development LaunchProduct Idea Solution obsolete after XX months xxxx weeks xxx weeks xxx weeks xxxxx weeks xxx weeks Various departments involved in alignment / handovers Mostly not included after specification !
  • 4. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* Design Sprint: Get to valid solutions fast! 4 Changes in customer demand, competition, market 5 days 2-4 weeks Step 1 Step 2 Step 3 Step 4 ! ! ! ! Incremental value delivery with every step 2-4 weeks 2-4 weeks 2-4 weeks Integrated, multi-perspective teams Design Sprint Iterative development and launch Ongoing integration of changes Corridor of valid solutions
  • 5. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* set the right course get answers to essential questions fast boost projects (anew) by fresh approach Design Sprint in order to … … before lots of time and money are spent in vain. 5 ⁉ "
  • 6. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* Design Sprint Overview 6 Mon Tue Wed Thu Fri !? !" ‼# To Do‘s Sprint Team Facilitator Challenge 1 week fully blocked Mon-Thu 10 a.m. to 5 p.m. Fri 9 a.m. to 5 p.m. 3 Results
  • 7. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* 1 Challenge + 7 People + 1 Facilitator 7 !? How do customers like the new idea? Which essential questions need be answered? Where to invest time and money? Decider Finance Specialist Marketing Specialist Customers‘ Advocate Technology Expert … Designer + + Moderator
  • 8. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* 1 Week in a Proven Process 8 Map Customer Journey Decide on key moment Sketch solutions No decisions Decide on best solution Develop storyboard for winning solution Build realistic prototype As many details as necessary, not more Prototype Test: Interviews with five customers Capture insights Monday Tuesday Wednesday Thursday Friday ✔
  • 9. © Oliver Morbach, pro.q.it Management Consulting GmbH* 3 Results from Design Sprints 9 !" ‼# To Do‘s Answers to essential questions Customers like the new product, the most important thing is … Customers don‘t like the product, because … Customer feedback and improvement ideas „I am thrilled by…“ „This I would like different…“ „This part I did not like at all…“ „I did not get the point on …“ „I wish to get …int the future“ Decision support where to invest time and money ‼ # To Do‘s "
  • 10. © Oliver Morbach, pro.q.it Management Consul:ng GmbH* Ready for Your Design Sprint? Get in touch! Oliver Morbach oliver.morbach@proqitconsult.com +49 151 19 11 63 03 Coach for agile teams und organisations 10 pro.q.it Management Consulting GmbH Hauptstraße 63 • 76835 Roschbach / Deutschland Tel: +49 (0) 6323 9 38 96 03 • Fax: +49 (0) 6323 98 93 67 • Mobil: +49 (0) 151 19 11 63 03 Geschäftsführer: Oliver Morbach • Sitz der Gesellschaft: Roschbach Amtsgericht Landau i.d.Pfalz HRB 32129 • USt.ID-Nr. DE312190348 E-Mail: oliver.morbach@proqitconsult.com • Web: www.proqitconsult.com Bridging to the digital future: Innovation through diversity of perspectives. Incremental value delivery with every step. Get to valid solutions fast! *© Oliver Morbach, pro.q.it Management Consulting GmbH, based on and using material from „Sprint: How to solve big problems and test new ideas in just five days“, Jake Knapp with John Zeratsky & Braden Kowitz from Google Ventures, Transworld Publishers, London 2016 and ressources of the website thesprintbook.com