desktop-central-it-admin.ppt
- 1. Endpoint Central In IT Administrators’ Perspective
- 2. Agenda • About Endpoint Central • Features • Benefits • Customers • Summary
- 3. About Desktop Central • Integrated Desktop and Mobile Device Management Software • Web-Based Management • Supports both Desktops and Mobile Devices – Desktops - Windows & Mac OS – Mobile devices – iOS, Android and Windows Phone platform • Supports managing desktops in branch offices & mobile users • Multi-technician roles
- 4. Features Desktop Management Mobile Device Management Software Deployment Mobile Device Management Patch & Service Pack Management Mobile Application Management (MAM) Asset Management Mobile Security Management Remote Control Mobile Asset Management Configurations Bring Your Own Device (BYOD) Windows Tools Reports
- 5. Software Deployment • Install and uninstall MSI & EXE • Template Driven Package Creation • Scheduled Deployment • Software Repository – Network Share & Http • Copy installable to client computer • Install as required user
- 7. Patch & Service Pack Management • Support both Microsoft and other 3rd party patches • Service Pack deployment • Automated patch deployment • Test & Approve patches for bulk deployment • Scheduled deployment • System Health status • Status of Patch & Service Pack Deployment
- 9. Asset Management • Complete Hardware & Software Asset • Scheduled and manual scanning for up-to-date data • Software License Management • Software Metering • Detect & auto-uninstall Prohibited Software • Alert Notifications & comprehensive reporting
- 10. Managing Assets
- 11. Configurations • Over 25+ predefined configurations • Templates for most common configurations • Configure Application, Desktop, System and Security settings • Verify the status of the deployed configuration
- 13. Remote Control • One-click Control • Web-based; take control from anywhere • No individual authentication is required • File Transfer • Video Recording • Chat
- 14. Windows Tools • Wake on LAN • Remote Shutdown • Disk Defrag • Check Disk • Disk Cleanup • System Manager • Announcement
- 15. Active Directory Reports • Out-of-the-box reports about the Active Directory Infrastructure • Scheduled Report Generation • Over 100 out-of-the-box reports • Export to CSV/PDF/XLS
- 16. User Logon Reports • Up-to-date user logon details • Maintain a history of logon details • Detailed information like logon / logoff time, logon server, etc. • Export to CSV/PDF/XLS
- 17. Mobile Device Management Device Enrollment Over-the-air enrollment Bulk enrollment Authenticate enrollment with a one-time passcode Authenticate enrollment with user's Active Directory credential Profile management Policy Restriction to utilize device features Access to corporate accounts like Email, Wi-Fi, VPN Device grouping based on department, location, etc.
- 19. Mobile Application Management • App distribution • Commercial and Enterprise app management • Black list or White list of apps • App inventory/reports
- 20. Mobile Security Management • Complete data wipe • Detects jail broken device • Geo-location tracking • Role based device usage permission • Configure access to corporate accounts
- 21. Mobile Asset Management • Complete visibility of devices • Summary of applications • Granular level details • Reports
- 22. Bring Your Own Device (BYOD) • Approve/Enroll devices based on ownership • Provide selective access to corporate accounts • Device diversity management • Bring Your Own Application (BYOA) • Device retirement
- 23. Benefits • All features in a single solution • Enables automated Desktop and Mobile device Management • Integrates with Helpdesk to help you to perform complete operations based on ITIL framework • Ease of use, no in-depth knowledge is required • Technical Support through email, phone, chat, web conference, onsite • An affordable solution
- 24. Customers • Banking/Finance - Boston Financial Investment Management, LOMBARD International, AMEX Saudi Arabia Ltd • Healthcare/Pharmaceutical - Harvard University Health Services, Medtronic, University Hospitals Bristol NHS • Educational - University of Kentucky, University of Wisconsin - Superior, Emory University, Pearl Public School More >>
- 25. Summary • End-to-End Desktop and Mobile device Management Solution • Over 2500+ satisfied customers • Strong & Responsive technical support team • Customer focused periodic updates and enhancements.