Devashish Kumar Thakur new
- 1. Devashish Kumar Thakur House No- 512, Sec-5 Noida:-201301 Mobile:- 9560459661 Email:- devashishthakur1@gmail.com OBJECTIVE: Over 6 years of Consistent success, providing strategic & operations leadership in uniquely challenging situations Review of credentials would confirm my association as Business Manager with IndiaMART InterMESH Limited Noida, offering performance driven experience of over 6 years in the areas of Strategic Planning, B2B Sales, Client Servicing, Marketing, Business Operations, Requirement Mapping and Key Account Management, Upselling, Retention of Existing Client Accounts, and Client Relationship Management. With an innate sense of task prioritization, managerial aptitude, training & development and result oriented attitude towards accelerating organizational growth and that too in a high pressured, time bound and competitive environment, I reckon that my grooming level is apt to look outward for a challenging senior position, requiring complete grasp & grip in Sales, Marketing and Business Development and high level of professional loyalty, integrity and maturity. Core Competencies Strategy, Vision & Mission Planning • Market Intelligence & Reporting • Marketing / Business Development • Client Relationship Management • Sales & Marketing • Client Servicing • Client Retention • B2B Sales • Revenue Generation • Online Marketing • Liaison & Networking • Team Handling • Cross Functional Coordination
- 2. EXPERIENCE: BUSINESS DEVELOPMENT / SALES & MARKETING STRATEGIST – B2B INDUSTRY IndiaMART InterMESH Ltd, Noida (Feb’2011 to Mar’2016) IndiaMART is an Indian online marketplace based in Noida, India. The company has 1.5 million suppliers listed on its website, with around 10 million buyers visiting the online platform every month. Profile: Business Manager (May’2015 to Mar’2016) Established Tele KCD (Key customer Division) team @ Noida Head Office. Driving excellence program for entire business territory of rest of India since May ’2015 handling a team 12 Relationship Manager. Developing a competitive business development and sales strategy, uncovering/ creating new opportunities to upsell services to existing clientele, identifying dynamic and flexible offers, judiciously overseeing demand forecasting. Judiciously taking proactive measures relating to factors impacting business development in order to grab the opportunities and providing valuable inputs for fine tuning the sales and the marketing strategies, involved in generating inquiries & target potential clients to build & maintain working relationship. Conducting detailed study on business line of customers to analyze the latest market trends and track the competitor’s activities thereby providing valuable inputs to streamline the marketing and brand visibility strategies, reviewing and interpreting competition after in-depth analysis of market information. Implementing the marketing strategy that fulfill the objectives, maximizes revenues, profits and market share of the company while streamlining overall operations pertaining to business development. Played an active role in massive increase in the turnover of the Organization. Facilitate the training to L&D trainers with innovative Ideas and Notion. Participated as an integral part with recruitment Team to avail the BEST SELECTION PROCESS. Participated and organized R&R and activities program.
- 3. Profile: Manager (Feb’2014 – May’2015) While the first part deals with data - collection / enrichment / lead generation / segmentation, the second is focused on conversions - via tele team to cover even beyond that / and yet to be explored opportunities of online sales. With a customer base of more than a 2000 , and covering four different servicing verticals, the top KPIs comprises clearly comes to be customer retention and monetization (cross-sell / up-sell), to ensure minimized churn and maximized revenue. The profile demanded QUALITY and TIME as the top deliverable, with output starting from delivery of customer-catalogs, to the final ROI for a customer from that catalog. Managed sales and marketing strategy development, product planning, profit, revenue targets and market share targets. Played an important role in devising the targets and incentive structure for Sales Division. Maintaining and updating the ERP software of daily activities and regular reporting to Head of Department of Noida Head Office. Profile: Assistant Manager (Feb’2012 – Feb’2014) Dealing with customer/ retailers enquiries in-person, over the phone or via email; contacting prospective customers and discussing their requirements. Contributed consistent growth to all new assigned territories. With a team span of 12 professionals, this P&L driven role starts from supplier onboarding & engagement, to lead generation & conversion, till he gets on boarded with his profile getting online. Established a team for client servicing and upgrade within 6 months of time. Brief agency colleagues, and work with them to plan and implement the best advertising solutions for the clients. Understand client's business and domain challenges and provide strategic creative direction for their digital needs to emerge as a brand. Looking after client's ATL activities to build brand & to generate more business leads through promotion. Meet clients for briefings and present proposals to clients for approval. Responsible for business development in China & Korea via SKYPE Calling &Emailing.
- 4. Profile: Executive- Client Servicing (Feb’2011 – Feb’2012) Daily Relationship Management activities with existing clients to drive their mapping, keywords submission, co-coordinating with IT and operation team. Identifying High Potential clients and acting as a business consultant, educate new services /offers, putting proposal, follow-up for the deal. Create enhanced value to and from the existing clientele through servicing and Account management. Brand Building by Internet Marketing & Promotion. Research clients' products, services, plans, competitors and target markets. Be the main point of contact for clients and maintain effective coordination with production department towards timely and effective delivery. Accord Solution, Noida (Jan’2010 – Jan’2011) Profile: Executive-Telesales Accord Solution is a Noida based NGO wherein, we were engaged in calling clients for donations. Working with the prospect database to develop prospects into qualified leads, coordinating with sales activities. Primarily handling outbound telemarketing, coordinating with email and calls efforts across all sales channels. STRENGTHS: Strong understanding of internet, SME. A go getter who never gives up. Disciplined, determined and strong drive and Passion for result. Strong process orientation and analytical ability. Handle multi-functional, multi-locational large teams in all aspect of business. AWARD & RECOGNITION: Emerging Star Of the month (April2011) Best Performer of the month (May 2012) Pillar of Success in month (September 2012)
- 5. Pillar Of Success ( March 2013 ) Pillar Of Success ( November 2014 ) Best performer of the quarter (Jan.Feb.March2015) Revenue King of the year 2014-2015 EDUCATIONAL QUALIFICATIONS: Bachelor of Arts 2013 SMU Class XII 2010 UP Board (Arts) Class X 2008 UP Board PERSONAL PROFILE: Fathers Name: Arun Thakur D.O.B :28th Feb 1989 Marital Status : Unmarried Language Known: English and Hindi. Date & Place Signature