Developing and delivering a learning and teaching support offer - Bedford
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The document summarizes the development of a learning and teaching support offer across three universities sharing a library. It describes establishing the initial offer to orient new students and introduce basic resources. The offer evolved through management changes, strategy shifts toward more local priorities, and input from various stakeholders. It was unveiled through presentations to committees and conversations with staff and student representatives. Over time, the offer was accepted, used by staff, and its delivery was integrated with other university services through collaborative approaches. The offer then provided a template for developing a similar program at one of the partner universities.
Developing and delivering a learning and teaching support offer - Bedford
- 1. Developing and delivering a learning and teaching support offer David Bedford Academic Support Librarian (Learning and Teaching) Drill Hall Library, Universities at Medway
- 3. Chapter One: The Threefold Library • Three institutions: University of Greenwich, University of Kent, Canterbury Christ Church University. • Local responsibility for services, staff, support and “stuff”. • Stock funded by each university. • Shared governance. • Academic programmes – some shared, some campus-specific.
- 4. Programmes on campus Faculty of Education and Health Faculty of Engineering and Science 2 depts., 3 programmes 6 depts., 55 programmes Faculty of Humanities Faculty of Sciences Faculty of Social Sciences 1 dept., 5 programmes 2 depts., 11 programmes 4 depts., 15 programmes Faculty of Education Faculty of Health and Wellbeing 2 depts., 12 programmes 5 depts., 20 programmes Counting these is complex, so numbers are approximate…
- 5. Chapter Two: The Forging of the Offer NOT: • A curriculum. • A framework. INSTEAD: • A living document. • An offer of help. • A way in! AWARENESS OF: • National issues. • Local priorities.
- 6. Format Context – the strategic bit! Quotes from institutional strategies, local library strategy. Aim – the preamble. Setting the scene for the offer. The offer – what we can do. Including when we (think we should) do it, methods of doing so. Notes – clarification. Distance learners and on-demand support.All things we already did!
- 7. Chapter Three: The Reforging(s) • Management. • Partners. • Governance. • Strategy: more local, less institutional. • More bullet points!
- 8. Keys to the kingdom • What orientation is (and isn’t). • Timing!!! • Progressive, constructivist approach. A “light touch”, designed to orient students to the library building, introduce them to the basics and let them know where they can come for help. At this stage, the students generally do not want or need more detailed information about library resources and services. The basics – finding electronic information (as students approach 1st/2nd assignment). Developing skills progressively throughout students’ university career.
- 9. Chapter Four: The Unveiling • Top-down: – Directors of Learning and Teaching. – Campus-level committees. • Bottom-up: – Library reps. – “Library friends”. • Every which way: – New staff. – Information events. – Casual conversations.
- 10. Chapter Five: The Document Lives • Acceptance on the campus. • Use by staff. • Expectations for us! • Delivering on the offer. • Co-delivery: – Academic staff. – Other professional services. • Orientation – shift of focus. • Integrated approach to other areas.
- 11. Chapter Six: The Story Continues University of Greenwich offer. • Based closely on Drill Hall offer. • Incorporating a wider team (Academic Skills). • Out for consultation…now!
- 12. And they all learned happily ever after?
Editor's Notes
- #3: Image: pixel2013 (2017) book. Available at: https://pixabay.com/en/book-star-open-book-magic-read-2160539/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.
- #4: Photo taken by member of Drill Hall Library staff, 27th February 2018.
- #6: Image: Foto-Rabe (2016) horseshoe. Available at: https://pixabay.com/en/horseshoe-glow-blacksmith-luck-1516269/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.
- #8: Image: Foto-Rabe (2016) horseshoe. Available at: https://pixabay.com/en/horseshoe-glow-blacksmith-luck-1516269/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.
- #9: The text boxes show quotes from the offer.
- #10: Image: OpenClipart-Vectors (2017) ribbon. Available at: https://pixabay.com/en/ribbon-cutting-opening-ceremony-145015/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.
- #11: Image: jackmac34 (2017) italy. Available at: https://pixabay.com/en/italy-pinocchio-puppet-conte-2347390/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.
- #12: Image: OpenClipart-Vectors (2013) excalibur. Available at: https://pixabay.com/en/excalibur-legend-sword-england-145647/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.
- #13: Image: pixel2013 (2017) book. Available at: https://pixabay.com/en/book-star-open-book-magic-read-2160539/ (Accessed 9 Mar 2018). Images from Pixabay = CC0.