The document discusses:
1. Message maps are visual aids that allow strategically planning communications to different stakeholders and ensure consistency of messages.
2. Key points to consider when making a message map include identifying the target audience, key messages, supporting facts, and limiting the map to 3 messages and 3 facts each.
3. Steps for developing message maps include brainstorming issues of concern, picking a priority concern, making the map with 3 messages and 3 facts each, and presenting the map.
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