The document discusses the evolution of DevOps practices at a travel ticket booking platform, highlighting the shift towards treating CI/CD and infrastructure management as contracts to improve efficiency and reduce complexity. It emphasizes the importance of defining clear contracts for continuous delivery, configuration management, and logging, thereby enabling teams to innovate without being bogged down by operational issues. The lessons learned include the necessity of robust contracts between teams, improving infrastructure quality through testing, and the continuous upgrade of systems for better usability.
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