DIGGING	
  FOR	
  AN	
  


insightful
STORY
	
  
	
  
IN	
  A	
  MOUNTAIN	
  OF	
  DATA	
  
of	
  y    ou	
  
                    ny	
  
	
  


         ow 	
  ma                        s?	
  
       H                          	
  thi
                   elt 	
  like
        ha ve	
  f

            	
  
1.	
  
         Suggest	
  an	
  “Approach”	
  
2.	
  
         Create	
  a	
  Conversation	
  
y’s	
  
toda
	
  
                    lyti cs	
  	
  
         xt	
  A na
       Te
                  nge s:	
  
        ch alle
more	
  	
  	
  word	
  data	
  
1.	
  
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Digging in mountain of data april bell qrca presentation final slideshare
2.	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  exploratory,	
  	
  	
  non-­‐linear	
  output	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
3.	
  
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  increase	
  in	
  	
  	
  hybrid	
  studies	
  
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
word	
  data	
  	
  
                       is	
  not	
  	
  
                        like	
  	
  
1,2,3,4,5,6,7…     numerical	
  data.	
  

10,20,30,40…
3,6,9,12,15…	
  
Word	
  Data:	
  
                                                                                                                                                       re	
  
                                                                                                   n	
  m    any	
  words	
  that	
  a
                                      udies	
  conducte            d,	
  there	
  are	
  o0e                                     int,	
  and	
  begin	
  
           	
  In	
  the	
  st                                                                                     	
  po
                                                                    ove      rwhelmed	
  at	
  this
e0	
  to	
  sort	
  thr              ough.	
  Many	
  are	
                                                  an         y	
  more	
  challenge
                                                                   pli     shed.	
  There	
  are	
  m                                                         	
  
to	
  ask	
  how	
  t          his	
  can	
  be	
  accom                                                  egie        s.	
  First,	
  we	
  found
                                        than	
  numerica               l	
  data,	
  and	
  strat                                   ou	
  begin.	
  Later	
  
with	
  word	
  data	
                                                     able    	
  so0ware	
  before
                                                                                                                        	
  y
 what	
  we	
  can	
  d               o	
  is	
  explore	
  avail                                                    nt     	
  	
  so0ware	
  tools	
  	
  
                                                                    trod        uce	
  some	
  differe
 in	
  the	
  pr     esen            taAon,	
  we	
  will	
  in                                       	
  nu mber	
  of	
  so0war
                                                                                                                                                     e	
  
                                                            u.	
   There	
  are	
  a	
  large
 ava     ilable       	
  that	
  will	
  help	
  yo                                      st	
  require	
  purchase	
  
                                                                                                                                            or	
  
                                    ble.	
  Some     	
  are	
  free,	
  but	
  mo                          re	
       most	
  comfortab
                                                                                                                                                           le	
  
  types	
  availa                                                to	
  fi    nd	
  the	
  one	
  you	
  a                                                   f	
  
  membersh                     ip.	
  It	
  takes	
  Ame	
                                               xplo       re	
  the	
  quesAon	
  o
                                                                  a re	
  tool,	
  we	
  will	
  e                                                      lore
   with.	
  Onc               e	
  you	
  find	
  a	
  so0w                                                 te	
   a	
  report,	
  we	
  exp
                                       e	
  new	
  valuable            	
  insights.	
  To	
  crea                                 research	
  world,
   how	
  to	
  captur                                                                                           ket	
  
                                                                          es. 	
  Here	
  in	
  the	
  mar
   valuable               	
  stor    yboard	
  techniqu                                          eal	
    with.	
  Today	
  we	
  w
                                                                                                                                                      ill	
  
                                                           aA    on	
  overload	
  to	
  d
   we	
  ha      ve	
  a	
  lot	
  of	
  inform                              e	
  approach	
  this?
                                                                                                               	
  
                                                                  an	
  w
     tackle	
  the              	
  quesAon,	
  how	
  c
re	
  
                                                                                                   n	
  m    any	
  words	
  that	
  a
                                      udies	
  conducte            d,	
  there	
  are	
  o0e                                     int,	
  and	
  begin	
  
           	
  In	
  the	
  st                                                                                     	
  po
                                                                    ove      rwhelmed	
  at	
  this
e0	
  to	
  sort	
  thr              ough.	
  Many	
  are	
                                                  an         y	
  more	
  challenge
                                                                   pli     shed.	
  There	
  are	
  m                                                         	
  
to	
  ask	
  how	
  t          his	
  can	
  be	
  accom                                                  egie        s.	
  First,	
  we	
  found
                                        than	
  numerica               l	
  data,	
  and	
  strat                                   ou	
  begin.	
  Later	
  
with	
  word	
  data	
                                                     able    	
  so0ware	
  before
                                                                                                                        	
  y
 what	
  we	
  can	
  d               o	
  is	
  explore	
  avail                                                    nt     	
  	
  so0ware	
  tools	
  	
  
                                                                    trod        uce	
  some	
  differe
 in	
  the	
  pr     esen            taAon,	
  we	
  will	
  in                                       	
  nu mber	
  of	
  so0war
                                                                                                                                                     e	
  
                                                            u.	
   There	
  are	
  a	
  large
 ava     ilable       	
  that	
  will	
  help	
  yo                                      st	
  require	
  purchase	
  
                                                                                                                                            or	
  
                                    ble.	
  Some     	
  are	
  free,	
  but	
  mo                          re	
       most	
  comfortab
                                                                                                                                                           le	
  
  types	
  availa                                                to	
  fi    nd	
  the	
  one	
  you	
  a                                                   f	
  
  membersh                     ip.	
  It	
  takes	
  Ame	
                                               xplo       re	
  the	
  quesAon	
  o
                                                                  a re	
  tool,	
  we	
  will	
  e                                                      lore
   with.	
  Onc               e	
  you	
  find	
  a	
  so0w                                                 te	
   a	
  report,	
  we	
  exp
                                       e	
  new	
  valuable            	
  insights.	
  To	
  crea                                 research	
  world,
   how	
  to	
  captur                                                                                           ket	
  
                                                                          es. 	
  Here	
  in	
  the	
  mar
   valuable               	
  stor    yboard	
  techniqu                                          eal	
    with.	
  Today	
  we	
  w
                                                                                                                                                      ill	
  
                                                           aA    on	
  overload	
  to	
  d
   we	
  ha      ve	
  a	
  lot	
  of	
  inform                              e	
  approach	
  this?
                                                                                                               	
  
                                                                  an	
  w
     tackle	
  the              	
  quesAon,	
  how	
  c
How	
  do	
  we	
  solve?	
  	
  
	
  

We	
  research.	
  
??   Conducted	
  
      Interviews	
  	
  
         with	
  
     Qualitative	
  
       Research	
  
     Consultants	
  
        (QRCs)	
  
Group	
  Breakout	
  #	
  1	
  

  •  Pick	
  up	
  the	
  discussion	
  
     questions	
  on	
  your	
  table.	
  

  •  Take	
  5	
  minutes	
  to	
  
     discuss	
  at	
  tables	
  then	
  
     share	
  out.	
  
QRC	
  “Big	
  Data”	
  Projects	
  are	
  about	
  
                      “multiplicity”	
  
                                                            ies	
  
                          ies	
            le	
  Methodolog
Multiple	
  week	
  stud            Multip
Multiple	
  Markets	
               •  In	
  person	
  
                                                             roups	
  
                        	
              Online	
  Focus	
  G
Multiple	
  Countries
                                    •                               rds	
  
                                     •  Onli   ne	
  Bulletin	
  Boa


                                                         Multiple	
  data
                                                                         	
  locations	
  
                                                         •    Handwritten	
  
                                                                              notes	
  
                                                         •    Video	
  
                                                        •     Excel	
  
                                                        •     Word	
  
QRC	
  Tips	
  &	
  Tricks	
  

           	
                                                      “Look	
  for	
  b
                       es	
                                                           ig	
  themes
Establis hing	
  Them                                             don’t	
  worr
                                     Utilizing	
  Excel	
  to	
   fin               y	
  about	
  th
                                                                                                             	
  and	
  
                                                                                                      e	
  ‘little’	
  
       Upfront	
  	
                                                 dings	
  that
                                     sort	
  and	
  organize	
  when	
  I	
  st 	
  pop	
  up,	
  at	
  least	
  
                                                                               art	
  writing
                                                                                                 .”	
  

                                                                                   “I	
  look	
  for	
  la
                                                                                                              rge	
  
                                                                                  themes	
  and
      Creating	
  	
                                                              bucketing	
  th
                                                                                                          	
  begin	
  
                     s	
  
     quick	
  code                                                                                          em.”	
  
Examples	
  of	
  tools	
  used	
  by	
  QRCs:	
  



      x cel	
                     Interclipper	
  
  E
                     N vivo	
         Dedoose	
  

                                        Wor
                                            dle	
  
Text	
  
analytic	
  
software	
  
brands	
  
solution	
  	
  
                      =	
  
software	
  	
  	
  	
  	
  	
  	
  	
  +	
  	
  	
  	
  	
  	
  brainpower
                                                                          	
  
Process	
  



Begin With    Roadmap      Storyboard
Purpose       Insights     Report
Begin With
       Purpose



Creating	
  	
  
Control.	
  
	
  
Begin With
Purpose




             Understand	
  
             the	
  real	
  
             question.	
  
Begin With
Purpose




             Learn	
  with	
  
             your	
  clients.	
  
Begin With
Purpose




             “Chunking”	
  
                Don’t	
  eat	
  
                the	
  whole	
  
                elephant.	
  
Begin With
Purpose




              To	
  use	
  	
  
              or	
  not	
  to	
  us
                                    e	
  	
  
             text	
  analyti
                                   c	
  
             software?	
  
Begin With
Purpose




                     	
  
                    Ask:	
  	
  
                        	
  
             “In	
  what	
  ways	
  
              can	
  I	
  prepare	
  
              data	
  to	
  help	
  
             with	
  analysis?”	
  
Preparation	
  
Examples	
  
Tagging	
  in	
  20/20	
  Online	
  Software	
  
Allows	
  Easier	
  Analysis	
  in	
  Excel	
  
Utilizing	
  Dub	
  Segments	
  and	
  Notes	
  
Dub—Easy	
  Export	
  into	
  Excel	
  	
  
Roadmap
       Insights




Creating	
  	
  
Context.	
  
	
  
Roadmap
Insights




                     	
  
                 Why	
  
           Roadmap	
  
                 your	
  
            Insights?	
  
T ips	
  for	
  
Roadm       apping	
  
Your	
  I  nsights	
  
Group	
  Breakout	
  #	
  2	
  

  Let’s	
  roadmap	
  an	
  	
  
  interview.	
  
  	
  
  1.  Watch	
  	
  3	
  minute	
  Interview	
  clip.	
  
  	
  
  2.  Write	
  1	
  idea	
  per	
  Post-­‐it	
  as	
  you’re	
  listening.	
  
  	
  
  3.	
  	
  	
  Place	
  the	
  Post-­‐its	
  wherever	
  you	
  want	
  on	
  the	
  
  worksheet.	
  
Roadmap
Insights




           Mind-­‐
           mapping	
  
           Resources	
  
Roadmap
Insights




           Visualize	
  
           while	
  
           speed-­‐	
  
           reading	
  
Roadmap
Insights




           Speed-­‐	
  
           reading	
  
           Resources	
  
Storyboard
 Report



Creating	
  
   Flow.	
  
              	
  
Storyboard
   Report




Why	
  
Storyboard	
  
your	
  report?	
  
Storyboard
  Report




Storyboard	
  
Setup	
  
Research	
  Report	
  Storyboard	
  
Group	
  Breakout	
  #	
  3	
  

  Let’s	
  storyboard	
  the	
  	
  
  insights.	
  
  	
  

  	
  
  •  Using	
  the	
  storyboard,	
  worksheet,	
  and	
  Post-­‐its,	
  
     migrate	
  your	
  “roadmapped”	
  insights.	
  	
  
Process	
  


       Begin With           Roadmap             Storyboard
       Purpose              Insights            Report




Creating	
  	
      Creating	
  	
       Creating	
  
Control.	
          Context.	
           Flow.	
  
	
                  	
                   	
  
Begin With   Roadmap     Storyboard
Purpose      Insights    Report




                        Q	
  &	
  A	
  


                        e:	
  april@aprilbellconsulting.com	
  
                        w:	
  www.aprilbellconsulting.com	
  
                                    t:	
  972.352.8075	
  

More Related Content

PDF
Finding the “Sweet Spot”: Big Data, Smart Technology, and Domain Knowledge
PDF
Future lions2012 fruittea sosro lydia imam
PDF
Raising the ROI of IT with IBM Client for Smart Work
PDF
PDF
Tips for Effective Presentations
PPT
New easttle writing marking guide wall
PDF
Online Reporting Mini Guide
Finding the “Sweet Spot”: Big Data, Smart Technology, and Domain Knowledge
Future lions2012 fruittea sosro lydia imam
Raising the ROI of IT with IBM Client for Smart Work
Tips for Effective Presentations
New easttle writing marking guide wall
Online Reporting Mini Guide

Similar to Digging in mountain of data april bell qrca presentation final slideshare (20)

PDF
Discovery Education
PDF
Garrett Wasny: Google offers much more than most know
KEY
The Life of a New Media Teacher Librarian
PPT
eFolio Primer Series
PDF
Ingles 1-medio
PPTX
Seven affordances10jun12
PDF
Ulearn08: AFL & ePortfolios
PDF
Design "user experience" centric applications
PDF
Storyfinding v3
DOC
Comets teachers
PPT
Chapter 3 learning styles
KEY
Technology Trends on the Horizon: Where Learning is Headed
PDF
CHI 2010 ReBoard Talk
PPT
Learning analyticsfinalp
PDF
Welcome to English Composition
KEY
Pecha Kucha-Instructional Coaching Conference 2009_Keynote Version
KEY
I, Paul the Octopus
Discovery Education
Garrett Wasny: Google offers much more than most know
The Life of a New Media Teacher Librarian
eFolio Primer Series
Ingles 1-medio
Seven affordances10jun12
Ulearn08: AFL & ePortfolios
Design "user experience" centric applications
Storyfinding v3
Comets teachers
Chapter 3 learning styles
Technology Trends on the Horizon: Where Learning is Headed
CHI 2010 ReBoard Talk
Learning analyticsfinalp
Welcome to English Composition
Pecha Kucha-Instructional Coaching Conference 2009_Keynote Version
I, Paul the Octopus
Ad

Recently uploaded (20)

PPTX
Astra-Investor- business Presentation (1).pptx
DOCX
Handbook of Entrepreneurship- Chapter 5: Identifying business opportunity.docx
PPTX
chapter 2 entrepreneurship full lecture ppt
DOCX
Center Enamel Powering Innovation and Resilience in the Italian Chemical Indu...
PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PPTX
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
PDF
#1 Safe and Secure Verified Cash App Accounts for Purchase.pdf
PPTX
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
PDF
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
PPTX
2 - Self & Personality 587689213yiuedhwejbmansbeakjrk
PDF
Ron Thomas - Top Influential Business Leaders Shaping the Modern Industry – 2025
PPTX
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
PDF
Susan Semmelmann: Enriching the Lives of others through her Talents and Bless...
PDF
Charisse Litchman: A Maverick Making Neurological Care More Accessible
PDF
Environmental Law Communication: Strategies for Advocacy (www.kiu.ac.ug)
PDF
income tax laws notes important pakistan
DOCX
Center Enamel A Strategic Partner for the Modernization of Georgia's Chemical...
PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PDF
PMB 401-Identification-of-Potential-Biotechnological-Products.pdf
PDF
Introduction to Generative Engine Optimization (GEO)
Astra-Investor- business Presentation (1).pptx
Handbook of Entrepreneurship- Chapter 5: Identifying business opportunity.docx
chapter 2 entrepreneurship full lecture ppt
Center Enamel Powering Innovation and Resilience in the Italian Chemical Indu...
Slide gioi thieu VietinBank Quy 2 - 2025
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
#1 Safe and Secure Verified Cash App Accounts for Purchase.pdf
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
2 - Self & Personality 587689213yiuedhwejbmansbeakjrk
Ron Thomas - Top Influential Business Leaders Shaping the Modern Industry – 2025
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
Susan Semmelmann: Enriching the Lives of others through her Talents and Bless...
Charisse Litchman: A Maverick Making Neurological Care More Accessible
Environmental Law Communication: Strategies for Advocacy (www.kiu.ac.ug)
income tax laws notes important pakistan
Center Enamel A Strategic Partner for the Modernization of Georgia's Chemical...
Slide gioi thieu VietinBank Quy 2 - 2025
PMB 401-Identification-of-Potential-Biotechnological-Products.pdf
Introduction to Generative Engine Optimization (GEO)
Ad

Digging in mountain of data april bell qrca presentation final slideshare

  • 1. DIGGING  FOR  AN   insightful STORY     IN  A  MOUNTAIN  OF  DATA  
  • 2. of  y ou   ny     ow  ma s?   H  thi elt  like ha ve  f  
  • 3. 1.   Suggest  an  “Approach”  
  • 4. 2.   Create  a  Conversation  
  • 5. y’s   toda   lyti cs     xt  A na Te nge s:   ch alle
  • 6. more      word  data   1.                                                                      
  • 8. 2.                                            exploratory,      non-­‐linear  output                                                                    
  • 9. 3.                          increase  in      hybrid  studies                                                
  • 10. word  data     is  not     like     1,2,3,4,5,6,7… numerical  data.   10,20,30,40… 3,6,9,12,15…  
  • 11. Word  Data:   re   n  m any  words  that  a udies  conducte d,  there  are  o0e int,  and  begin    In  the  st  po ove rwhelmed  at  this e0  to  sort  thr ough.  Many  are   an y  more  challenge pli shed.  There  are  m   to  ask  how  t his  can  be  accom egie s.  First,  we  found than  numerica l  data,  and  strat ou  begin.  Later   with  word  data   able  so0ware  before  y what  we  can  d o  is  explore  avail nt    so0ware  tools     trod uce  some  differe in  the  pr esen taAon,  we  will  in  nu mber  of  so0war e   u.   There  are  a  large ava ilable  that  will  help  yo st  require  purchase   or   ble.  Some  are  free,  but  mo re   most  comfortab le   types  availa to  fi nd  the  one  you  a f   membersh ip.  It  takes  Ame   xplo re  the  quesAon  o a re  tool,  we  will  e lore with.  Onc e  you  find  a  so0w te   a  report,  we  exp e  new  valuable  insights.  To  crea research  world, how  to  captur ket   es.  Here  in  the  mar valuable  stor yboard  techniqu eal   with.  Today  we  w ill   aA on  overload  to  d we  ha ve  a  lot  of  inform e  approach  this?   an  w tackle  the  quesAon,  how  c
  • 12. re   n  m any  words  that  a udies  conducte d,  there  are  o0e int,  and  begin    In  the  st  po ove rwhelmed  at  this e0  to  sort  thr ough.  Many  are   an y  more  challenge pli shed.  There  are  m   to  ask  how  t his  can  be  accom egie s.  First,  we  found than  numerica l  data,  and  strat ou  begin.  Later   with  word  data   able  so0ware  before  y what  we  can  d o  is  explore  avail nt    so0ware  tools     trod uce  some  differe in  the  pr esen taAon,  we  will  in  nu mber  of  so0war e   u.   There  are  a  large ava ilable  that  will  help  yo st  require  purchase   or   ble.  Some  are  free,  but  mo re   most  comfortab le   types  availa to  fi nd  the  one  you  a f   membersh ip.  It  takes  Ame   xplo re  the  quesAon  o a re  tool,  we  will  e lore with.  Onc e  you  find  a  so0w te   a  report,  we  exp e  new  valuable  insights.  To  crea research  world, how  to  captur ket   es.  Here  in  the  mar valuable  stor yboard  techniqu eal   with.  Today  we  w ill   aA on  overload  to  d we  ha ve  a  lot  of  inform e  approach  this?   an  w tackle  the  quesAon,  how  c
  • 13. How  do  we  solve?       We  research.  
  • 14. ?? Conducted   Interviews     with   Qualitative   Research   Consultants   (QRCs)  
  • 15. Group  Breakout  #  1   •  Pick  up  the  discussion   questions  on  your  table.   •  Take  5  minutes  to   discuss  at  tables  then   share  out.  
  • 16. QRC  “Big  Data”  Projects  are  about   “multiplicity”   ies   ies   le  Methodolog Multiple  week  stud Multip Multiple  Markets   •  In  person   roups     Online  Focus  G Multiple  Countries •  rds   •  Onli ne  Bulletin  Boa Multiple  data  locations   •  Handwritten   notes   •  Video   •  Excel   •  Word  
  • 17. QRC  Tips  &  Tricks     “Look  for  b es   ig  themes Establis hing  Them don’t  worr Utilizing  Excel  to   fin y  about  th  and   e  ‘little’   Upfront     dings  that sort  and  organize  when  I  st  pop  up,  at  least   art  writing .”   “I  look  for  la rge   themes  and Creating     bucketing  th  begin   s   quick  code em.”  
  • 18. Examples  of  tools  used  by  QRCs:   x cel   Interclipper   E N vivo   Dedoose   Wor dle  
  • 20. solution     =   software                +            brainpower  
  • 21. Process   Begin With Roadmap Storyboard Purpose Insights Report
  • 22. Begin With Purpose Creating     Control.    
  • 23. Begin With Purpose Understand   the  real   question.  
  • 24. Begin With Purpose Learn  with   your  clients.  
  • 25. Begin With Purpose “Chunking”   Don’t  eat   the  whole   elephant.  
  • 26. Begin With Purpose To  use     or  not  to  us e     text  analyti c   software?  
  • 27. Begin With Purpose   Ask:       “In  what  ways   can  I  prepare   data  to  help   with  analysis?”  
  • 29. Tagging  in  20/20  Online  Software  
  • 30. Allows  Easier  Analysis  in  Excel  
  • 31. Utilizing  Dub  Segments  and  Notes  
  • 32. Dub—Easy  Export  into  Excel    
  • 33. Roadmap Insights Creating     Context.    
  • 34. Roadmap Insights   Why   Roadmap   your   Insights?  
  • 35. T ips  for   Roadm apping   Your  I nsights  
  • 36. Group  Breakout  #  2   Let’s  roadmap  an     interview.     1.  Watch    3  minute  Interview  clip.     2.  Write  1  idea  per  Post-­‐it  as  you’re  listening.     3.      Place  the  Post-­‐its  wherever  you  want  on  the   worksheet.  
  • 37. Roadmap Insights Mind-­‐ mapping   Resources  
  • 38. Roadmap Insights Visualize   while   speed-­‐   reading  
  • 39. Roadmap Insights Speed-­‐   reading   Resources  
  • 41. Storyboard Report Why   Storyboard   your  report?  
  • 44. Group  Breakout  #  3   Let’s  storyboard  the     insights.       •  Using  the  storyboard,  worksheet,  and  Post-­‐its,   migrate  your  “roadmapped”  insights.    
  • 45. Process   Begin With Roadmap Storyboard Purpose Insights Report Creating     Creating     Creating   Control.   Context.   Flow.        
  • 46. Begin With Roadmap Storyboard Purpose Insights Report Q  &  A   e:  april@aprilbellconsulting.com   w:  www.aprilbellconsulting.com   t:  972.352.8075