The document discusses procedures for digitizing content and managing digital libraries. It addresses the importance of documenting digitization processes and having standard operating procedures. It also discusses the differences between evaluating digital libraries through offline paper/pencil surveys versus online surveys. A study is described that found no significant differences in usability scores between offline and online surveys of a digital library when using the System Usability Scale, but the online survey had more incomplete responses and less engagement with open-ended questions. Both online and offline approaches have advantages and drawbacks for evaluating digital libraries.
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