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Emerging Spaces for Participant Innovation in Museums
Emerging Spaces for Participant Innovation in Museums
NODEM
Content:
1. INTRODUCTION/BACKGROUND
2. METHODOLOGY, WORKFLOW and IMPLEMENTATION
3. ANALYSIS
4. SUMMARY
Digital Natives: Designing Heritage
Centre for Participatory IT, Aarhus University, Denmark
Designing Heritage for a Digital Culture

The Challenge: Contemporary museums are under pressure in terms of attracting and engaging audiences in
new ways. They are exploring how digital technologies and media can capture their audiences, especially the
younger part of the population, in issues of culture and heritage. In doing so, these institutions must relate
themselves – not just to the technologies – but to peoples everyday ‘digital cultures’, in order to understand
and create ways of involving audiences as co-creators of heritage issues and experiences.

‘Digital Natives’ is an interactive exhibition project exploring futures and innovations of cultural
communication. The project involved collaboration between a group of teenagers, anthropologists and
interaction designers. It was based on a design-anthropological approach interweaving understandings of
cultural heritage and contemporary digital cultures through the design process as well as the final exhibition
with the aim of creating participatory dialogical spaces and connections between museum space, exhibition
and audiences.


Rachel Charlotte Smith is an anthropologist and PhD scholar in anthropology and interaction design at the
Centre for Participatory IT, Aarhus University, Denmark. She studies how digital technologies can provide new
ways of engaging audiences in cultural heritage communication, within the field of design anthropology.

Ole Sejer Iversen is a Professor in child-computer interaction at the Centre for Participatory IT, Aarhus
University. His research focuses on theory and practices of designing engaging interactive technologies for and
with children, in the fields of Scandinavian Participatory Design and interaction design.
Digital Natives Project
Dialogic Participatory Design approach
• Contemporary heritage
• Everyday digital cultures
• Emerging digital heritage

Participatory process
• 7 ‘digital natives’ (16-19y)
• 11 interaction designers
• 2 anthropologists
• Partners: CAVI, Alexandra Institute,
 Moesgård Museum, Innovation Lab,
 Kunsthal Aarhus

Engaging exhibition
• 5 interactive installations
• public engagement in art museum
• special events, museum community, schools

Project
• EU research funding
• Jan 2010 – Jan 2011
Cultural       Cultural         Audience      People’s
(heritage)     representation   experiences   everyday
institutions                                  practices
Digital Natives dogma

1.The audience have a central role in shaping content and experiences in the exhibition.
2. The museum experience is addresses as a a socially engaging experience.
3. Communication should be dialogical, but not necessarily true.
4. The exhibition is processual and constantly changing.
5. The exhibition takes point of departure in young peoples everyday experiences
6. The project creates new layers and experiences between the exhibition and the city of
Aarhus.
7. Objects/artefacts in the exhibition should be touchable and used as props for action.
8. The central installations depend upon digital and interactive technologies.
DIGITAL NATIVES
Points of departure




                               Cultural/
                               Digital Natives
           Experiential/
           Audiences




                      Technological/
                      Designers
Vision-based Design



      1              2             3               4              5             6


The future        Match-       Scenarios      Mock-ups       Prototypes   Exhibition
museum            making




  Questions
  • What does future cultural heritage communication look like?
  • How do we create exhibitions that can engage young people?
  • How do we use new interactive technologies for doing this?
Exploring the Natives




                                                                      Match-making:
                                                                      natives + designers




• Who are the digital natives?
• What does their everyday look like and how do they understand their worlds?
• How do the youngsters use and relate to the digital technologies?
Matchmaking:
teenagers & designers
                                  Soundscapes
                                  Troels




    Google My Head                                                           The Natives
                                                                             Troels/Johan
    Anne/Metha
                                                                    P1
                          P1

                                       DUL
                          P2           Ole, Christian          P1

                                                                                       Talkaoke
  Read Me
  Anne
                        CAVI                            ALEXANDRA
                        Morten/Storm                    Liselott, Claus
                                                        Karsten,Jens,
                                                        Jesper




                                                                              P1
                 P1             P2                 P2




    Portraits of ’00                                                Catwalk Yourself
    Lil/Ida                                                         Martin
Working in Dialogue
Lil’s Digital Poster
DIGITAL NATIVES


FOCUS
- Emerging digital practices
- Exploring everyday communication
- Experimenting with forms of representation



PROCESS
- 7 ‘natives’ (16-19y)
- 10 interaction designers
- 2 anthropologists
Digital Sea
DIGITAL NATIVES


PROCESS
Google My Head
DIGITAL NATIVES
Portraits
DIGITAL NATIVES


PROCESS
DJ Station

DIGITAL NATIVES


FOCUS
- Emerging digital practices
- Exploring everyday communication
- Experimenting with forms of representation



PROCESS
- 7 ‘natives’ (16-19y)
- 10 interaction designers
- 2 anthropologists
The Digital (Natives) Exhibition

What happened inside the exhibition …


Fragmented narratives and emergent stories – multiple perspectives came alive
No separation between exhibition content and technologies – digital materials
No separation between process and exhibition – dialogue continues in the exhibition
Audiences as co-creators of experiences – connecting to everyday practices
Multiple layers of subjective (individual/social) engagement – empowering audiences
Oscillations between digital, material and virtual – producing new heritage
Rethinking the museum through digital technology

The benefits of digital technologies

…is their large potential to connect audiences’ everyday lives and with heritage matters in
museums, motivating audiences to actively participate in exhibitions.

Use of digital technology, highlighting people’s everyday practices, entails a shift from
communicating cultural heritage, to designing platforms for collective action and dialogue.

Digital technologies are characterised by dialogic forms of communication, which democratizes the
museum space, and can create new engaging experiences.

The challenge for museums

…is to rethink ways of curating and collaborating in interdisciplinary fields (of e.g.
design, anthropology, people, artists), and with audiences in exhibition development and in
museum spaces, to find ways of creating new forms of heritage.

This dialogic work process is highly unpredictable and demands many resources. It can be carried
out as small/large-scale experiments in which museum organisations are willing to run the risk, of
both failure and innovation in digital cultural heritage.
Challenges of the ‘digital’


How do emerging technologies effect and transform our
conceptualization of cultural heritage, the museum and the
audience?

How do we engage audiences in co-creating experiences and
constructions of cultural heritage in and through technologies in
meaningful ways?

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Emerging Spaces for Participant Innovation in Museums

  • 4. Content: 1. INTRODUCTION/BACKGROUND 2. METHODOLOGY, WORKFLOW and IMPLEMENTATION 3. ANALYSIS 4. SUMMARY
  • 5. Digital Natives: Designing Heritage Centre for Participatory IT, Aarhus University, Denmark
  • 6. Designing Heritage for a Digital Culture The Challenge: Contemporary museums are under pressure in terms of attracting and engaging audiences in new ways. They are exploring how digital technologies and media can capture their audiences, especially the younger part of the population, in issues of culture and heritage. In doing so, these institutions must relate themselves – not just to the technologies – but to peoples everyday ‘digital cultures’, in order to understand and create ways of involving audiences as co-creators of heritage issues and experiences. ‘Digital Natives’ is an interactive exhibition project exploring futures and innovations of cultural communication. The project involved collaboration between a group of teenagers, anthropologists and interaction designers. It was based on a design-anthropological approach interweaving understandings of cultural heritage and contemporary digital cultures through the design process as well as the final exhibition with the aim of creating participatory dialogical spaces and connections between museum space, exhibition and audiences. Rachel Charlotte Smith is an anthropologist and PhD scholar in anthropology and interaction design at the Centre for Participatory IT, Aarhus University, Denmark. She studies how digital technologies can provide new ways of engaging audiences in cultural heritage communication, within the field of design anthropology. Ole Sejer Iversen is a Professor in child-computer interaction at the Centre for Participatory IT, Aarhus University. His research focuses on theory and practices of designing engaging interactive technologies for and with children, in the fields of Scandinavian Participatory Design and interaction design.
  • 7. Digital Natives Project Dialogic Participatory Design approach • Contemporary heritage • Everyday digital cultures • Emerging digital heritage Participatory process • 7 ‘digital natives’ (16-19y) • 11 interaction designers • 2 anthropologists • Partners: CAVI, Alexandra Institute, Moesgård Museum, Innovation Lab, Kunsthal Aarhus Engaging exhibition • 5 interactive installations • public engagement in art museum • special events, museum community, schools Project • EU research funding • Jan 2010 – Jan 2011
  • 8. Cultural Cultural Audience People’s (heritage) representation experiences everyday institutions practices
  • 9. Digital Natives dogma 1.The audience have a central role in shaping content and experiences in the exhibition. 2. The museum experience is addresses as a a socially engaging experience. 3. Communication should be dialogical, but not necessarily true. 4. The exhibition is processual and constantly changing. 5. The exhibition takes point of departure in young peoples everyday experiences 6. The project creates new layers and experiences between the exhibition and the city of Aarhus. 7. Objects/artefacts in the exhibition should be touchable and used as props for action. 8. The central installations depend upon digital and interactive technologies.
  • 10. DIGITAL NATIVES Points of departure Cultural/ Digital Natives Experiential/ Audiences Technological/ Designers
  • 11. Vision-based Design 1 2 3 4 5 6 The future Match- Scenarios Mock-ups Prototypes Exhibition museum making Questions • What does future cultural heritage communication look like? • How do we create exhibitions that can engage young people? • How do we use new interactive technologies for doing this?
  • 12. Exploring the Natives Match-making: natives + designers • Who are the digital natives? • What does their everyday look like and how do they understand their worlds? • How do the youngsters use and relate to the digital technologies?
  • 13. Matchmaking: teenagers & designers Soundscapes Troels Google My Head The Natives Troels/Johan Anne/Metha P1 P1 DUL P2 Ole, Christian P1 Talkaoke Read Me Anne CAVI ALEXANDRA Morten/Storm Liselott, Claus Karsten,Jens, Jesper P1 P1 P2 P2 Portraits of ’00 Catwalk Yourself Lil/Ida Martin
  • 15. Lil’s Digital Poster DIGITAL NATIVES FOCUS - Emerging digital practices - Exploring everyday communication - Experimenting with forms of representation PROCESS - 7 ‘natives’ (16-19y) - 10 interaction designers - 2 anthropologists
  • 19. DJ Station DIGITAL NATIVES FOCUS - Emerging digital practices - Exploring everyday communication - Experimenting with forms of representation PROCESS - 7 ‘natives’ (16-19y) - 10 interaction designers - 2 anthropologists
  • 20. The Digital (Natives) Exhibition What happened inside the exhibition … Fragmented narratives and emergent stories – multiple perspectives came alive No separation between exhibition content and technologies – digital materials No separation between process and exhibition – dialogue continues in the exhibition Audiences as co-creators of experiences – connecting to everyday practices Multiple layers of subjective (individual/social) engagement – empowering audiences Oscillations between digital, material and virtual – producing new heritage
  • 21. Rethinking the museum through digital technology The benefits of digital technologies …is their large potential to connect audiences’ everyday lives and with heritage matters in museums, motivating audiences to actively participate in exhibitions. Use of digital technology, highlighting people’s everyday practices, entails a shift from communicating cultural heritage, to designing platforms for collective action and dialogue. Digital technologies are characterised by dialogic forms of communication, which democratizes the museum space, and can create new engaging experiences. The challenge for museums …is to rethink ways of curating and collaborating in interdisciplinary fields (of e.g. design, anthropology, people, artists), and with audiences in exhibition development and in museum spaces, to find ways of creating new forms of heritage. This dialogic work process is highly unpredictable and demands many resources. It can be carried out as small/large-scale experiments in which museum organisations are willing to run the risk, of both failure and innovation in digital cultural heritage.
  • 22. Challenges of the ‘digital’ How do emerging technologies effect and transform our conceptualization of cultural heritage, the museum and the audience? How do we engage audiences in co-creating experiences and constructions of cultural heritage in and through technologies in meaningful ways?

Editor's Notes

  • #7: Relation between anthropology and design Practice, possible futures, innovation, cultural processes & practices, identity, communities, culture & technology, creation Innovation in cultural heritage communicationCommunication strategies, new technologies, social & interactive media, immaterial heritage, identity, contemporary cultural processes, audiences
  • #9: jj
  • #11: We try to work from three points of departure simultaneously – through the design process. the challenge is to do it new ways - try to address this in new ways.It could have said – anthropological theory – interaction design –One of the big challenges is the fact that
  • #13: Hvis vi skal lave en udstilling, derkanengagerer de unge, ogsomovenikøbet handler omdem – såer vi nødttil at forståhvem de er???
  • #14: P1/2: Lil/Ida troede de havde match med CAVI, men CAVIs ideer blev ikke rigtig tydelige for Ida, og de virkede ikke så interesserede I deres ideer. Ud af dem der var der, virkede Alexandra som bedste match. Men ikke oplagt.Alexandra svært ved at placerer deres post-it. Tjek CAVIs prioriteter