The document discusses digital public relations and how perceptions of a brand are formed based on the messages received about it. It provides examples of case studies where digital PR strategies were used to increase awareness and engagement. These strategies included creating digital content, using social networking and new media tools, and traditional PR tactics to reach stakeholders and drive search results. The document promotes digital PR services and lists the top tools that can be used, such as microblogging, bookmarking, and social networks.