This document provides an overview of the basics of using Twitter. It describes the main sections of the Twitter home page including shortcuts, who to follow, trends, profile information and tweets. It also outlines some Twitter tools for monitoring tweets, scheduling posts, tracking reach and shortening links. Key Twitter terms are defined such as using @ to tag users, # for hashtags, DM for direct messages and RT for retweets. Guidance is given on using replies and retweets in conversations.