DIPTI_RANJAN_BARIK(Wintel).doc
- 1. Curriculum Vitae Dipti Ranjan Barik : +91-8420000145,09883656736 : bapu.22@gmail.com, barik_dipu007@hotmail.com SUMMARY • Having Total 8+ years of IT Experience in Windows Administration. • Having Relevant 6 Years of Experiance on the Production Enviornment and 2 +yearsCorporate training Experiance. • Experience on Installing, Configuring and Managing VMware 5.x Servers. • Experience on Installing, Configuring and Managing VMware Virtual Center 5.x. • Configuring Virtual Switches, Port groups and Distributed Networking Switches. • Configuring VMware ESXi Servers and Virtual Machines with SAN / NAS storage. • Converting Physical to Virtual Servers using VMware Standalone Converter 5.x. • Upgrading the ESXi Servers and Virtual Machine hardware using VMware Update Manager 5.x. • Performing Offline and Online migrations for Virtual Machines (Cold and Hot migrations). • Creating and Managing VMware Clusters by Enabling and Configuring the HA & DRS features. • User and System Administration (User Account Management and Permissions) in Windows Servers. • Applying Security Updates for Windows servers 2003 / 2008 using WSUS. • Experience in administration of Active Directory (Only in creating the user accounts, groups and computer accounts, account unlocking, password reset, provisioning file / folder access) TOTAL WORK EXPERIENCE: Organization Designation Period Of Employment Accenture services PVT Ltd. IT Operations Sr.Analyst 25th-OCT-2010 To Till date HCL INFOSYSTEM LTD(HCL CDC) CENTER TECHNICAL HEADCorporate Trainer FROM 22-10-07 TO 25-Aug-2010 CMS COMPUTER PVT.LTD(Hyderabad) SYSTEM ENGINEERCorporate Trainer FROM ARRIL 2007 TO OCTOBER 2007 SUNMARS TECHNOLOGY PVT.LTD(Hyderabad) JUNIOR SYSTEM ADMINISTRATORLab coordinator FROM 01-06-06 TO 12-04-07 EDUCATIONAL QUALIFICATION: Certificate Board / University Year of Passing With % 10th BSE 1998(55.86%) Intermediate(+2) CHSE 2000(44.11%) Bachelor In Arts(B.A) Utkal University 2003(47.5%) DCSM Doeacc University 2005(69.33%)
- 2. GLOBAL CERTIFICATION Microsoft Certified system administrator (MCSE) with messaging. MCTIP-Windows Server 2008. ITIL Foundation Certified. PROFESSIONAL EXPERIENCE Accenture Services Pvt.Ltd (Nov 2010 – Till date) Designation : IT Operations Sr.Analyst Job Profile : Wintel Administrator Current Responsibilities: Windows Admin Responsibility • Installation, configuration and troubleshooting different flavors of windows servers (Physical and Virtual). • Working with standard automated builds which prepare a server with OS, applications, antivirus, hot fixes, monitoring agents and pre hardened OS & Application settings. • Troubleshooting issues relating to the File, Print, DHCP, DNS, WINS, DFS and TCP/IP. • Experience in administration of Active directory (only in creating users and computers, groups, account unlocking, password reset, provisioning file / folder access) • Troubleshooting hardware related issue of Servers and coordinating with back-office and hardware vendor to replace the parts on time in case any fault found in hardware. • Installation, upgrading and troubleshooting of Symantec Endpoint Protection suite of Antivirus component on Windows Servers and running weekly SEP reports through scripts to make sure all the virus definitions are up to date on all the servers.. Vmware Admin Responsibility • Installing, Configuring & Troubleshooting of VMware ESX 3.x, 4.x, 5.x Servers. • Monitoring VM'S & ESX Servers using virtual center. • Creating Virtual Switches & Port groups in virtual Environment. • Migrating the Virtual Machines from one host to another host by using VMotion technique. • Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster. • Converting P2V, V2V using virtual converter. • Experience in trouble shooting of computer Hardware and Networking. • Installation, Configuration and Administration of ESX 3.X Servers. • Starting and stopping the VM ware Infrastructure components. • Configuration of Virtual center. • Managing the hosts in Virtual Center. • Configuration of Virtual Machine. • Creating and Managing the Virtual machines. • Creating Virtual Switches & Port groups in virtual Environment. • Consolidating the Data center. • Importing and exporting the Virtual machines. • Installing the Guest Operating system. • Installing and upgrading the VM ware tools. • Working with Templates and Clones. • Deploying Virtual machines with Templates. • Creating a scheduled task to clone a VM. • Customizing the guest operating system • Migrating the Virtual Machines using V motion.
- 3. • Changing disk mode to exclude virtual disks from snap shots using the snapShot manager. • Trouble shooting the Event Logs on the servers. • All the Software's/Hardware's/upgrades/Patches/Service packs are tested on the test environment to ensure that the production is not affected. • Handling the Technical escalations from the team members. • Troubleshooting LAN connectivity related problems. esxi 4.1/5.0/5.1. Citrix basic Troubleshooting: • Xenapp 6 server installation • Citrix basic troubleshooting • Application publishing and provide access to the resources Operational Responsibility • Attending the Client daily Check point call(discuss the daily issue and provide justification for the SLA) • Attending the L2-L3 call to discuss and progress the long pending issue along with the Future change request requirement. • Taking the Transition for the new added Entity for the project and providing the RKT. • Handling the L2-L3 calls to discusses the ongoing escalation. • Follow the completely ITSM Process (Incident Management, Change Management and Problem Management) • Implementing best practices/ processes for the IT operations, Effective implementation of proven processes. • Understand & maintaining all the Security standard of customer and ensure the entire Escalation matrix is followed properly. • Analyzing Incident, Change & Problem tickets and providing status on daily and weekly status call. • Proactively communicate with Project Manager and Service Delivery Managers (Onshore & Offshore) about major issue. • Co-ordination with various vendors & Internal IT team for successful implementation of projects. • Co-ordination with Various vendors for IT support for projects & POC's. SKILL SET VMware Technologies : VMware ESXi 5.x, Virtual Center 5.x, P2V & V2V. Operating Systems : Windows Server 2000/2003/2008 Monitoring Tools : WhatsUp Gold, BMC and Solarwinds. System Security : Symantec Endpoint Protection, McAfee Client. Hardware (Servers) : HP Proliant, DELL Poweredge & IBM X-Series Servers Hardware Agent tools : HP-ILO, DRAC, ASM / RSA, IBM Director, Dell IT Assistant and HP-SIM Ticketing Tools : BMC Remedy (Promise ITSM) and HPSD HCL Info Systems Ltd (Oct 2007 – Aug 2010) Designation : Center Technical HeadCorporate Trainer Job Profile : Windows Administrator Windows Admin Responsibilities: Install and Configure Windows 2000/2003/2008 Servers. Accountable for the installation of Windows Operating Systems and various applications. Configuring and Managing Printers & Print Servers. User and System Administration (User Account Management and Permissions) Configuring Terminal Services to Remotely Administer the servers.
- 4. Troubleshooting the Event Log Errors on the Servers. Applying Windows Security Updates & Critical Updates using WSUS. Troubleshooting the Windows alerts Implementing Disk Quotas for Users Installing &Configuring and Optimizing Domain name System (DNS) Server Configuring Dynamic Host Configure Protocol (DHCP) Server and Clients. Configuration of IIS WEB Server and FTP Server. Using the NTDS Utility command for Transfer the FSMO roles. Implementing NAT & ICS. Configuration of various types of Backup including ADS Backup and Restoring. Administrating RAID Levels (Raid – 0, 1 & 5). Installing and configuring DC,CDC,ADC on the network. Administrating Network Printers and print Services CMS Computer Pvt Ltd (Apr 2007 – Oct 2010) Designation : CMS Computer Pvt Ltd. Job Profile : Microsoft Trainer Providing the Corporate Training to in Windows technology. Provided Training to Siemens,Nokia,Central Post office etc. Sunmars Technology Pvt Ltd (Apr 2007 – Oct 2010) Designation : Sunmars Technology Pvt Ltd. Job Profile : Junior System Administrator/Lab coordinator Troubleshoot the desktop issue in the office, Installing and troubleshooting the desktop OS(Win XP). CORE COMPETENCIES: Drive for results, Innovative, Process oriented, Logical and analytical thinking, Good interpersonal skills. Faster learner with openness to changes, Ability to Work under pressure. Proactive problem management and experience in providing inputs for service enhancement and service improvements • Completing high quality documentation and reporting for internal and client use. • Coordination of technical resources through the diagnosis and resolution of service incidents. • Assessing the business impact of the incident and assigning & updating priority where appropriate. • Keeping the customer informed of progress and advising on workarounds. • Contribution to the completion of Root Cause Analysis (RCA) and to ensure contracted SLAs and KPIs are achieved. • Adhering to best working of practices within the team. • Ensuring that the application of IT resources is in compliance with the company’s policies in administration of IT infrastructure / facilities. • Assessing IT requirements of the organization in terms of software, hardware & other peripherals / products, and handling procurement of the same. • Reviewing & initiating measures for automating / streamlining internal processes; identifying and implementing methodologies of backup and solutions for continual operations of the business.
- 5. • Managing & rendering effective technical guidance/support to the teams. • Handling change management, preparing the required documents & managing of all level of documentations. Personal Profile: Date of Birth 24th Jun 1984 Father Name Ramesh Chandra Barik Languages Known English, Hindi, Oriya Gender Male Marital Status Married DECLARATION I hereby declare that the above-furnished details are true to the best of my knowledge and belief. Yours Sincerely Dipti Ranjan Barik
- 6. • Managing & rendering effective technical guidance/support to the teams. • Handling change management, preparing the required documents & managing of all level of documentations. Personal Profile: Date of Birth 24th Jun 1984 Father Name Ramesh Chandra Barik Languages Known English, Hindi, Oriya Gender Male Marital Status Married DECLARATION I hereby declare that the above-furnished details are true to the best of my knowledge and belief. Yours Sincerely Dipti Ranjan Barik