This document provides an overview of the DMAIC continuous improvement model and tips for its effective implementation. The DMAIC process involves defining problems, measuring key metrics, analyzing data to identify root causes, improving processes by developing and implementing solutions, and controlling changes to ensure lasting benefits. Selecting the right projects and teams up front is critical, as is establishing a foundation for data-based decision making, identifying key drivers for change, developing action plans, and generating excitement through lasting people-focused change.