Driving better experiences with real-time, location-level data insights_HappyorNot
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This document discusses how real-time location data insights can help drive better customer experiences. It introduces a panel of experts who will discuss adapting to a customer-centric approach, optimizing operations by integrating experience data insights, and empowering staff with collaborative experience management solutions. The session aims to provide actionable takeaways on using data to disrupt competitive landscapes and develop businesses.
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Driving better experiences with real-time, location-level data insights_HappyorNot
- 1. Driving Better Experiences with Real-Time, Location-level Data Insights
- 3. Meet our Remarkable Panel of Experts Shawn Nason Founder, CEO & Chief Disruptor Nason Group Paul Draeger Regional VP Paradies Lagardère Mika Puolimatka Retail Operations Manager JACK & JONES Ville Levaniemi Founder, EVP Strategic Alliances HappyOrNot
- 4. ● Adapt: understand the impact of customer-centricity to disrupt the highly-competitive business landscape ● Optimize: integrate experience data insights into every part of the organization to develop and grow ● Perform: empower and motivate staff with a collaborative experience management solution and strategy Actionable Takeaways from this session: