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Norfolk Naval Shipyard is implementing the Electronic Technical Work Document program to transition from paper-based work instructions to using electronic tablets, which will save an estimated $168 million over four years by streamlining processes and increasing productivity. The program will allow shipyard workers to access work documents, training videos, and ship drawings in real-time using tablets instead of paper. Implementation is set to begin in 2014 and will fundamentally change how maintenance work is planned, executed, and certified at the shipyard.
![from the Quality Assurance,
D
Engineering and Planning,
TWve
e sa
Operations, Production Resources
and Nuclear Engineering and
Planning Departments continually
providing “deckplate level
To insight” in ways to improve
N S Y nd
business.
N As NAVSEA Commander Vice
Admiral Kevin McCoy explained,
time a y
“The current work flow processes
at Naval Shipyards are paper
mone
driven. Electronically created
work instructions are printed and
airs manually passed from person
0 Public Aff
, Code 116 to person through all phases
l Brayshaw
By Michae of work, including packaging,
executing (including problem
resolution) and certifying the
work. The eTWD initiative will
revolutionize the way we do
business in the shipyards and
provide shipyard workers with
a hand-held tablet to instantly
accomplish actions, such as
reference drawings, validation
of data, timekeeping, and other
maintenance tasks.”
Sowell, who is NNSY’s
recently assigned eTWD Project
C ode 220 Mechanical Engineer Set to implement across Leader, said, “This is going to
Lisa Sowell recently had her Naval Sea Systems Command fundamentally change how we
new clothes washer malfunction. (NAVSEA) and the four public do business on the waterfront,
After the repairman arrived to shipyards in 2014, eTWD will from planning to closing out the
troubleshoot the problem, she was save approximately $168 million project. People aren’t going to
surprised to see him pull out an between Fiscal Years 2014 and be carrying around paper, they’ll
electronic tablet that he quickly 2017, and will save countless be carrying around [electronic]
hooked into a port on the washer man hours with employees being tablets. This will give them more
to diagnose the issue. “Welcome able to immediately reference time on the deckplate, and we’ll
to the 21st century toolbag,” she and verify ship maintenance save our budget in paper alone.”
said. information using electronic Mike Zydron, Code 200
Pointing to this as an example tablets that will be provided to Engineering and Planning
for how much modern technology all waterfront mechanics. The Manager, said, “It’s all about
can assist work processes, Sowell six employees currently working continuously looking for
knows she’s on the right track the project at NNSY are a cross- innovative ways to increase our
with her shipyard project. Inside section of shipyarders from productive capacity; the ability to
Norfolk Naval Shipyard’s historic the departments of Production, deliver more service to the Fleet
Building 705, Sowell and five Quality Assurance, and both for the same cost or less.”
other employees are working one the nuclear and non-nuclear The eTWD program is set
of the shipyard’s most significant Engineering and Planning to streamline functions in
future initiatives—implementing Departments. Sowell said all business aspects of ship
the Electronic Technical Work there are also more than 20 maintenance work from overhead,
Document (eTWD). Subject Matter Experts (SMEs) See eTWD, page 11
Service to the Fleet, July 2011 9](https://image.slidesharecdn.com/etwds-110801081744-phpapp01/85/E-twds-1-320.jpg)
E twds
- 1. from the Quality Assurance, D Engineering and Planning, TWve e sa Operations, Production Resources and Nuclear Engineering and Planning Departments continually providing “deckplate level To insight” in ways to improve N S Y nd business. N As NAVSEA Commander Vice Admiral Kevin McCoy explained, time a y “The current work flow processes at Naval Shipyards are paper mone driven. Electronically created work instructions are printed and airs manually passed from person 0 Public Aff , Code 116 to person through all phases l Brayshaw By Michae of work, including packaging, executing (including problem resolution) and certifying the work. The eTWD initiative will revolutionize the way we do business in the shipyards and provide shipyard workers with a hand-held tablet to instantly accomplish actions, such as reference drawings, validation of data, timekeeping, and other maintenance tasks.” Sowell, who is NNSY’s recently assigned eTWD Project C ode 220 Mechanical Engineer Set to implement across Leader, said, “This is going to Lisa Sowell recently had her Naval Sea Systems Command fundamentally change how we new clothes washer malfunction. (NAVSEA) and the four public do business on the waterfront, After the repairman arrived to shipyards in 2014, eTWD will from planning to closing out the troubleshoot the problem, she was save approximately $168 million project. People aren’t going to surprised to see him pull out an between Fiscal Years 2014 and be carrying around paper, they’ll electronic tablet that he quickly 2017, and will save countless be carrying around [electronic] hooked into a port on the washer man hours with employees being tablets. This will give them more to diagnose the issue. “Welcome able to immediately reference time on the deckplate, and we’ll to the 21st century toolbag,” she and verify ship maintenance save our budget in paper alone.” said. information using electronic Mike Zydron, Code 200 Pointing to this as an example tablets that will be provided to Engineering and Planning for how much modern technology all waterfront mechanics. The Manager, said, “It’s all about can assist work processes, Sowell six employees currently working continuously looking for knows she’s on the right track the project at NNSY are a cross- innovative ways to increase our with her shipyard project. Inside section of shipyarders from productive capacity; the ability to Norfolk Naval Shipyard’s historic the departments of Production, deliver more service to the Fleet Building 705, Sowell and five Quality Assurance, and both for the same cost or less.” other employees are working one the nuclear and non-nuclear The eTWD program is set of the shipyard’s most significant Engineering and Planning to streamline functions in future initiatives—implementing Departments. Sowell said all business aspects of ship the Electronic Technical Work there are also more than 20 maintenance work from overhead, Document (eTWD). Subject Matter Experts (SMEs) See eTWD, page 11 Service to the Fleet, July 2011 9
- 2. eTWD, Cont’d from page 9 to work packaging, to certification. Once the program is implemented, mechanics will even be able to access training videos and ship drawings in “real time” while onboard a vessel performing work. In one example, Sowell said, “If apprentices are performing valve work and need to look up a training video on how to Honoring the Flag break down a valve, they will be able to do that.” What to do when Colors sound Upon completion of a particular task, certification will be an electronic function that authenticates proper By Brian McNeal, Code 1160 Public Affairs Specialist accomplishment of all work and tests. Sowell said that prior to the program’s implementation, everyone on the waterfront who will be issued electronic tablets will be trained in how to N orfolk Naval Shipyard (NNSY), like all U.S. Military installations, has specific protocol when it comes to honoring the U.S. Flag. While on base, all use the equipment and read the documents. personnel— military and civilian — are expected to Portsmouth Naval Shipyard conducted a pilot follow regulations. program in 2005 doing actual production work. Following the successful pilot program, an The U.S. Flag is raised every morning at 8 a.m. and independently validated business case analysis was lowered in the evening at sunset. Colors takes place made and several large corporate value stream events in front of the Norman Sisisky Engineering and were conducted with representatives from across all Management Building (Bldg. 1500) in a ceremony shipyards. Subsequently, eTWD was selected as a known as Colors. Total Ownership Cost initiative within NAVSEA. For Norfolk Naval Shipyard, this initiative began This flag, which we honor and under which we serve, its big push in March 2011 with all shipyard and is the emblem of our unity, our power, our thought and NAVSEA representatives meeting to outline program plans, and have been updating plans and collaborating purpose as a nation. It has no other character than that ever since. Between now and 2014, eTWD teams from all four shipyards will continue to network which we give it from generation to generation. and develop future-state value streams that will reengineer virtually all process supporting ship work --President Woodrow Wilson, 1917 operations. “Everybody is passionate about their business, and wants to grasp the new technology and move forward,” said Sowell. Discussing the benefits During colors, all vehicles shall stop and passengers of networking and having a shared vision for eTWD should sit at attention. Personnel on bicycles should across the NAVSEA enterprise, she added, “You completely dismount. Once the “Carry On” has realize it’s so much easier sharing and coming to a sounded immediately following Colors, all regular consensus from a corporate point-of-view.” activities can continue. NNSY’s IT Department (Code 1230) is currently While outside, military personnel are required to planning for the wireless technology upgrades to allow connectivity in the shipyard and onboard the ships, stop, face the direction of the base flagpole and with the necessary infrastructure set to be installed render a salute if in uniform. If not in uniform, next year. military personnel are still required to stop, face the McCoy said, “Once this program is in place, flagpole and stand at attention. its rippling effects will be enormous, affecting the Civilians and visitors are also expected to stop, time we spend on tasks, allocating resources, and face the flag and remain still until the music ends. If in utilizing manpower. These will all be rolled into wearing a hat, it is customary to remove it. a more innovative way of how we can better our Veterans of the Armed Forces can also render a salute business practices. eTWD will inspire us to think as stated in the 2009 Defense Authorization Act. differently, and ultimately, alter our behavior to sustain our programs in support of the challenging demands that confront our warfighters and our Fleet.” For more information on honors, ceremonies and customs see OPNAVINST 1710.A Service to the Fleet, August 2011 11