The document summarizes the Community Rating System (CRS), a voluntary program that provides flood insurance premium discounts to communities that exceed minimum floodplain management standards. It discusses the 19 activities communities can engage in to earn credit points and lower their CRS class, which determines how much premium discounts residents receive. It then presents Milford, Connecticut's experience improving their CRS class from 9 to 7 to earn greater flood insurance discounts for residents and increase the community's flood resilience.