eDays - Quadrem Approach
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The document discusses Phelps Dodge's use of supplier e-catalogs. It covers reasons for using e-catalogs like providing a single destination for products, enforcing contract compliance through pricing audits, and enabling better purchasing decisions through rich content. It also discusses best practices for catalog content like accuracy, organization, and ensuring content is findable, rich in quality and consistently structured. The document outlines Phelps Dodge's goals for the future use of more transactional e-catalogs.
eDays - Quadrem Approach
- 1. Content Management: The Right Stuff Jens Brown
- 2. What this session will cover… What are the best practices and common approaches that suppliers and Phelps Dodge should consider with new catalogs and e-Content. This session will explore the usage history, experience and objectives of how PD uses eCatalogs and some directions that we're headed in.
- 3. Why we use e-Catalogs We use supplier e-catalogs for a number of reasons: ONE DESTINATION for supplier products Enforce contract COMPLIANCE = Savings Audit capability for PRICE RICH content enables better purchase decision making. Controls over CONTENT SITE Specific options
- 4. Phelps Dodge directs users to ONE DESTINATION for Supplier Haralson’s
- 5. Quadrem provides ONE DESTINATION for Supplier products Haralson’s
- 6. Maintain contract COMPLIANCE 0 100 200 300 400 500 600 700 800 900 Supplier1 Supplier3 Supplier5 Supplier7 Supplier9 Supplier11 Supplier13 Supplier15 Supplier17 Supplier19 Supplier21 MIMS PO Credit Card Excessive number of suppliers for a given commodity brings uncontrollable management of spend and various quality, contract, discount and pricing issues. Excessive number of suppliers for a given commodity brings uncontrollable management of spend and various quality, contract, discount and pricing issues.
- 7. Maintain contract COMPLIANCE By directing users, planners and buyers to one supplier, we can better manage: Spend / Payment types by supplier Commercial terms and commitments Shipping and logistics Content and product availability Site specific Negotiated Savings and Discounts
- 9. Maintain contract COMPLIANCE By conducting bid events that drive consolidation, we establish which suppliers are preferred. In doing so, we minimize the number of providers for a specific commodity or product type. 0 500 1000 1500 2000 2500 Quadrem Supplier1 Quadrem Supplier2 Quadrem Supplier3 Quadrem Supplier4
- 10. Maintain contract COMPLIANCE In this real world example, compliance to one catalog drove an increased % of PD marketshare for the commodity, eclipsed all others suppliers and catalog sales increased by a factor of 10! Q1 - 2002 $135,327 Quadrem ProCard MIMS Q1 - 2003 $194,734 Quadrem ProCard MIMS
- 11. Audit capability for PRICE E-Catalogs enable us to query the current transactions and match those against historic and invoiced pricing. Ability to resolve differences between Billed and Purchase Order price. Supplier Invoice Price Supplier Invoice Price Quadrem PO Price Quadrem PO Price Audit and Comparison Process Audit and Comparison Process
- 12. What is Catalog Content? Buyers need catalog content that is: Accurate Organized ‘Findable’ Rich in quality Consistently structured Relevant to Purchasing trends
- 13. Content Creation Process Content Creation Process Content Creation Process Multiple Content Formats Phelps Dodge BUYER Catalog in Quadrem Phelps Dodge BUYER Catalog in Quadrem
- 14. Enabling RICH content Category Hammers Hammers Category Hammers Description Hammer - Ball Pein. Wooden Description HAMMER BALL PEIN 8OZ WOOD HANDLE - HAMMER - STANLEY- PROTO IND TOOLS Price 8.02$ Price $ 8.56 Currency USD Currency USD Saleable Quantity EA Saleable Quantity Each Long Description: Hammers - Chipping Hammer : OLD FORGE STYLE CHROME HAMMER Long Description * This Ball Pein Hammer is 12- 1/4"(311mm) long and weighs 8oz.(230grams) * Size 3/0 * High-carbon, steel forged head, hardened and tempered * Rim-tempered face minimizes chipping, assures greater safety * Select clear lacquered hickory handle * Polished face and pein Mfg Name OKI BERING Mfg Name STANLEY-PROTO IND TOOLS Mfg Part Num N/A Mfg Part Num 54-008 Sup Part Num 7002-OKI Sup Part Num SH 54-008 Lead Time 0 Lead Time (in Days) 2 UOM EA User Defined Field 1 STOCKED IN MORENCI AND TUCSON UNSPSC 27111602 UOM EA UNSPSC 27111602 Today we have inconsistencies in catalog content. Quality, depth and catalog item resources vary greatly by supplier catalog.
- 15. Enabling RICH content POOR Content is… Content tends to be of low quality Not intuitive Low Ability to analyze or compare to other items Lack of Rich detail, taxonomy and images Category Hammers Hammers Description Hammer - Ball Pein. Wooden Price 8.02$ Currency USD Saleable Quantity EA Long Description: Hammers - Chipping Hammer : OLD FORGE STYLE CHROME HAMMER Mfg Name OKI BERING Mfg Part Num N/A Sup Part Num 7002-OKI Lead Time 0 UOM EA UNSPSC 27111602
- 16. Enabling RICH content RICH Content is… Real World Descriptions Valid, Supplier and Mfg part numbers. Robust Long Description. Web links to Supplier data. Product Images Specification or MSDS Sheets Category Hammers Hammers Category Hammers Description Hammer - Ball Pein. Wooden Description HAMMER BALL PEIN 8OZ WOOD HANDLE - HAMMER - STANLEY- PROTO IND TOOLS Price 8.02$ Price $ 8.56 Currency USD Currency USD Saleable Quantity EA Saleable Quantity Each Long Description: Hammers - Chipping Hammer : OLD FORGE STYLE CHROME HAMMER Long Description * This Ball Pein Hammer is 12- 1/4"(311mm) long and weighs 8oz.(230grams) * Size 3/0 * High-carbon, steel forged head, hardened and tempered * Rim-tempered face minimizes chipping, assures greater safety * Select clear lacquered hickory handle * Polished face and pein Mfg Name OKI BERING Mfg Name STANLEY-PROTO IND TOOLS Mfg Part Num N/A Mfg Part Num 54-008 Sup Part Num 7002-OKI Sup Part Num SH 54-008 Lead Time 0 Lead Time (in Days) 2 UOM EA User Defined Field 1 STOCKED IN MORENCI AND TUCSON UNSPSC 27111602 UOM EA UNSPSC 27111602
- 17. Enabling RICH Content Real world example of mediocre content. Real world example of mediocre content.
- 18. Real world example of RICH content. Real world example of RICH content.
- 19. Content Controls & Maintenance Content Revision Process Content Revision Process Content Review by Supplier Phelps Dodge BUYER Catalog in Quadrem Phelps Dodge BUYER Catalog in Quadrem Catalog Changes Catalog Changes Purchasin g Trends Purchasin g Trends Quarterl y Updates Quarterl y Updates
- 20. Future of eCatalogs & transactions Time, Complexity, (Risk) CostTime, Complexity, (Risk) Cost InteractiveSophisticationInteractiveSophistication TradingTrading ImprovementImprovement FullyFully TransactionalTransactional Web Interaction:Web Interaction: Relevant & SecureRelevant & Secure InformationInformation Brochureware:Brochureware: (Informational only)(Informational only)
- 21. Future of eCatalogs & transactions Time, Complexity, (Risk) CostTime, Complexity, (Risk) Cost TradingTrading ImprovementImprovement FullyFully TransactionalTransactional Web Interaction:Web Interaction: Relevant & SecureRelevant & Secure InformationInformation Brochureware:Brochureware: (Informational only)(Informational only) 5%5% 60% of Quadrem Suppliers 60% of Quadrem Suppliers 25%25% 10%10% InteractiveSophisticationInteractiveSophistication
- 22. Future of eCatalogs & transactions eCatalog efforts require diligent application of sales, marketing and data management resources - key project across several functional groups. Supplier should engage their eBusiness groups early to leverage time and opportunities – don’t create a catalog in a vacuum. Rich Content and realistic market pricing drives adoption and transaction volumes
- 23. Future of eCatalogs & transactions OPTIONS to Consider Research ONLINE OCI Round Trip catalogs you host – buyers roundtrip to your catalog. Know the internal market needs, trends can equate to a niche for you. Formalize the process to create and maintain eCatalogs. Provide RICH detail and MEDIA, Documents, etc for your products. Offer SERVICE and RENTAL items
- 24. Questions?