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EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Design Research
of Cancer Infusion Treatment Environments

EDRA 42 | Chicago, Illinois | May 26, 2011

Zhe Wang, Ph.D., RA, EDAC, LEED AP BD+C
Michael Pukszta, AIA
Natalie R. Petzoldt, AIA, EDAC, LEED AP BD+C
Jennifer Hendrich Cayton, LEED AP BD+C




                              EXPERTISE      IMAGINATION   PARTNERSHIP   PERFORMANCE
Overview of presentation




    1. Introduction
    2. Cannon Design Research
    3. Post Occupancy Evaluation of the Simon Cancer Center




                           EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Americans and Cancer- 2010 Facts and Figures
Cancer | “Group of diseases characterized by uncontrolled growth and spread of
          abnormal cells;” genetic or environmental
Treatment | Surgery, Radiation, Chemotherapy, Hormone, Biological, Targeted Therapies
2010 Death Rate | 569,490 expected cancer deaths alone, more than 1,500 a day
2010 Diagnoses | 1,529,560 expected new diagnoses




                                                                                      1. American Cancer Society, “2010 Cancer Facts and Figures.”
                             http://www.cancer.org/Research/CancerFactsFigures/CancerFactsFigures/cancer-facts-and-figures-2010 Accessed 05.16.2011



                             EXPERTISE                      IMAGINATION                   PARTNERSHIP                    PERFORMANCE
Improving the patient outcomes
Americans have made measurable success in battling cancer and increased the relative
5-year survival rate from 50% in 1970s to 66% in 2009.




                                                                                     1. American Cancer Society, “2010 Cancer Facts and Figures.”
                            http://www.cancer.org/Research/CancerFactsFigures/CancerFactsFigures/cancer-facts-and-figures-2010 Accessed 05.16.2011



                             EXPERTISE                     IMAGINATION                   PARTNERSHIP                    PERFORMANCE
The typical healthcare patient




            event
                 Diagnosis
   Health             Treatment

                   Infusion treatment:
                   50+% cancer patients undergo
                   chemotherapy1


                                   Time



                       EXPERTISE          IMAGINATION   PARTNERSHIP   PERFORMANCE
The oncology patient




            event
                 Diagnosis
   Health             Treatment




                            Potential 100 Trips
                            in the first year after diagnosis

                                   Time



                       EXPERTISE          IMAGINATION   PARTNERSHIP   PERFORMANCE
Evidence-Based Design and Research



Evidence Based Design: Evidence-based design is the process of
basing decisions about the built environment on credible research to
achieve the best possible outcomes. For healthcare, the goal is to
achieve the best possible outcomes for patients/residents, families, and
staff while improving the process of delivery. 1




                                1. Center for Health Design. Access 5/16/2011 . http://www.healthdesign.org/chd/research


                        EXPERTISE            IMAGINATION               PARTNERSHIP                PERFORMANCE
Evidence-Based Design and Research




                 EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Evidence Based Research and Design- Oncology


 Most research in the field of design and health focuses on
 inpatient environments.

 However, typical cancer treatment regimen is ambulatory-based.




                         1.   Chemotherapy.com Access 05/19/11. http://www.chemotherapy.com/treating_with_chemo/treating_with_chemo.html



                       EXPERTISE                  IMAGINATION                  PARTNERSHIP                     PERFORMANCE
Evidence-Based Design and Research- Oncology?




                 EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Cannon Design
Offices | 16
People | 1000
Healthcare | Top Ranking in Healthcare Design
Quick Facts | Ph.D. lead health and science research; award winning practice




                                                 Vancouver Calgary
                                      Victoria




                                                                                        Toronto
                                                                                                      Boston
                                                                                        Buffalo
                                                                                                  NYC
                                                                             Chicago              Baltimore
                              San Francisco                                                       Arlington
                                                                       St. Louis

                                   Los Angeles       Phoenix




                   Shanghai
                    Mumbai
                                                                       Houston




                                EXPERTISE             IMAGINATION    PARTNERSHIP       PERFORMANCE
Humble Beginnings- The Pre-design Research




        “If we knew what we were doing, it would not be called research, would it?”
                                                                    Albert Einstein

                       EXPERTISE       IMAGINATION    PARTNERSHIP     PERFORMANCE
Humble Beginnings- Pre-design Research
Location Summary

Clarian IU Simon Cancer Center (Now IU Health)
Indianapolis, Indiana
                                                                   8 States
Todd Caner Center
Los Angles, California
                                                                 410+ Patients
Siteman Caner Center
St. Louis, Missouri

Karmanos Cancer Institute
Detroit, Michigan

Cancer Care of Maine
Bangor, Maine

MD Anderson Banner Health
Phoenix, Arizona

UH Case Medical Center
Cleveland, Ohio

Northwestern                            Phase 1
Chicago, Illinois
                                        Phase 2


                                     EXPERTISE    IMAGINATION   PARTNERSHIP   PERFORMANCE
10- Year Research Project Cycle
                                                                                                                     2008
                                                                                                                     Northwestern University
                          2003-2005                                                                                  Chicago, IL
                                                      2004                          2007
                          Clarian/IU                                                                                 Patient Questionnaires
                                                      Todd Cancer Center            Karmanos Cancer Center
                          Simon Cancer Center
                                                      Long Beach, CA                Detroit, MI
                          Indianapolis, IN                                                                           UH Case Medical Center
                                                      Focus Groups                  Focus Groups
                          Focus Groups                                                                               Cleveland, OH
                                                      Patient Interviews            Patient Interviews & Surveys
                          Patient Interviews                                                                         Patient Questionnaires
             1999-2000                                2005                                                           Focus Group
                                                                                    2007
             Siteman Cancer Center                    Cancer Center of Maine                                                  2010
Research




                                                                                    Banner Health
             St. Louis, MO                            Bangor, ME                                                              IU Health
                                                                                    Phoenix, AZ
             Focus Groups                             Focus Groups                                                            Simon Cancer Center
                                                                                    Patient Questionnaires
             Patient Interviews                       Patient Interviews                                                      Indianapolis, IN
                                                                                    Focus Group
                                                      & Surveys                                                               Post Occupancy Evaluation
            2000                                    2004                                   2008                                      2010
Projects




           Karmanos Cancer Institute BJC / Washington University        IU Health             Seidman               King Abdullah       MD Anderson
            Weisburg Cancer Center     Siteman Cancer Center       Simon Cancer Center     Cancer Hospital          Saudi Arabia     Banner Cancer Center
                 25,000 Sq Ft              750,000 Sq Ft              450,000 Sq Ft         450,000 Sq Ft          1,500,000 Sq Ft      225,000 Sq Ft


                                                            EXPERTISE            IMAGINATION           PARTNERSHIP              PERFORMANCE
From Pre-design Study to Post Occupancy Evaluations


                       TARGET 2012                            Construction of Phase 2 projects is
                       Banner Health                          completing or near complete in 2011
                       Phoenix, AZ
                       Post Occupancy Evaluation
Research




                       Seidman Cancer Center                  Target Post Occupancy Evaluations for
                       Cleveland, OH                          2012
                       Post Occupancy Evaluation


           2010                        2012                   Potential comparative study of three
                                                              complete projects
Projects




                     Seidman           MD Anderson
                  Cancer Hospital   Banner Cancer Center
                   450,000 Sq Ft       225,000 Sq Ft


                                               EXPERTISE   IMAGINATION    PARTNERSHIP     PERFORMANCE
Research Road Map
                                                    PHASE 1 PILOT STUDY VERIFICATION
                                 WE ARE
                                  HERE




  PRE-DESIGN STUDY




                                                                 PHASE 2 VERIFICATION
                         PHASE 2

                     EXPERTISE       IMAGINATION   PARTNERSHIP      PERFORMANCE
Summary of Pre-design Research Findings

Infusion patient needs can be classified into three categories:
1) Choice and control
2) Privacy and social support
3) Positive distractions




                               EXPERTISE       IMAGINATION    PARTNERSHIP   PERFORMANCE
Summary of Findings: Choice and Control


 “A sense of control is important because cancer takes
 away your control.”
                          - Patient from Todd Cancer Institute



 “What control would an infusion patient want most?”

 Temperature Control
 Typology of treatment stations: Private or Open

  Potential Design Solutions:
  -Multiple HVAC zones
  -Multiple types of treatment station
                                                1.   Image Digital Thermostat. Accessed 5/17/2011 http://digitalthermostat.org/



                           EXPERTISE     IMAGINATION             PARTNERSHIP                       PERFORMANCE
Summary of Findings: Privacy and Social Support


  Private treatment rooms preferred by
  50% if survey participants, remaining
  split 28% always choose shared and
  22% flexible depending on treatment
  day.                                                  Sometimes
                                                          28%
                                                                                 Private
                                                                                  50%
  Gender and geographic changes in preferences
  affect the balance of private and shared treatment       Share
                                                           22%
  spaces.

  Potential Design Solutions:                                        n = 161
  - Multiple types of treatment spaces




                         EXPERTISE       IMAGINATION   PARTNERSHIP             PERFORMANCE
Summary of Findings: Positive Distractions


 “What amenity would you prefer?”               Guest Chair

 90% of participants cited a guest chair as their preferred amenity.
 “It felt really good about helping a patient sitting next to me. She didn’t
 speak English , but holding hands with another patients means the
 same thing in any language.”
                                               -Todd Cancer Institute Patient



  Potential Design Solutions:
  -Plan for a guest chair at each treatment station
  -Family lounge space for guests and social interactions



                           EXPERTISE     IMAGINATION   PARTNERSHIP    PERFORMANCE
Summary of Pre-design Research and Design

                                        Ranking       Design Strategies
    Patient Needs

1   Patient Control and Choice          1             Treatment Station Typology


                                        2             Window View

2   Privacy and Social Support
                                        3             Family Lounge


                                        4             Way-finding
3   Positive Distractions

                                        5             Access to patient toilets




                            EXPERTISE       IMAGINATION    PARTNERSHIP    PERFORMANCE
Design of Simon Cancer Center


Development of design strategies




                             EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center | Indianapolis, Indiana




                                 1. Brian Drumm photo courtesy of IUPUI Communications and Marketing



                   EXPERTISE   IMAGINATION           PARTNERSHIP               PERFORMANCE
Simon Cancer Center | Indianapolis, Indiana
                                        28,500 Square Foot Infusion Center
                                        60 Patient treatment stations

                                        Treats most types of caner with exception of Bone
                                        Marrow




                        N

Located Downtown
Indianapolis, Indiana
                                                    1. Google Maps. Accessed 5/18/2011. www.maps.google.com



                            EXPERTISE      IMAGINATION        PARTNERSHIP              PERFORMANCE
Simon Cancer Center | the Infusion Center




Roof top garden

Nurse work station
Fireplace lounge area

Open Bays for patient
and guest interaction

Private Rooms




                        EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Choice on Privacy or Open
  Most cancer centers use fabric curtains to separate open bays, Simon the team
  designed movable screens between patient bays




                           EXPERTISE      IMAGINATION    PARTNERSHIP    PERFORMANCE
Simon Cancer Center: Fireplace Lounge Area




                  EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Post Occupancy Evaluation of Simon Cancer Center


Investigate the significance of design strategies




                               EXPERTISE       IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center | Indianapolis, Indiana
                               2010 | Post Occupancy Evaluation
                                         Observation (2 days on site)
                                         Questionnaires
                                         - 165 Patients
                                         -138 Family members
                                         - 15 Staff

                               Patient responses:
                               Response rates 20% - 45% depending
                               on the day

                               Average age range was 51-60 years old

                               70% were female

                               85% were Caucasian



                   EXPERTISE   IMAGINATION    PARTNERSHIP     PERFORMANCE
Simon Cancer Center: Research Timeline




    2009                  2010                         2011




                  EXPERTISE      IMAGINATION   PARTNERSHIP    PERFORMANCE
Simon Cancer Center: On-site Observation




                  EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Questionnaire Survey

Participants answered surveys while in the space




                             EXPERTISE      IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Findings


                      Typology of Access to
                       treatment Patient Window Way-
                        stations   Toilets  View finding                     Distances
   Privacy

   Un-Stress

   Comfort

   Satisfaction

   Hope




     Significantly related, p<0.02


                                     EXPERTISE   IMAGINATION   PARTNERSHIP      PERFORMANCE
Simon Cancer Center: Typology of Treatment Stations

Private treatment rooms




 Semi-open treatment            Open treatment




                    1.    The Telegraph. Access 5/19/2011 http://www.telegraph.co.uk/health/healthnews/7520628/Thousands-of-NHS-patients-dying-needlessly-expert.html
                                                                       2.      Integrative Focus, Inc. Accessed 5/19/2011 http://intergrativefocus.com/services/small_bytes
                                           3.      Mass General Cancer Hospital Accessed 5/19/2011 http://www.massgeneral.org/cancer/about/newsarticle.aspx?id=2487
                                                                  4.      With Friendship.com Accessed 05/22/2011. http://withfriendship.com/user/boss/chemotherapy.php


                                      EXPERTISE                       IMAGINATION                     PARTNERSHIP                       PERFORMANCE
Simon Cancer Center: Typology of Treatment Stations

During observation, patients consistently
choose seats at end of semi-open treatment
space first




Then, they choose the seats in the middle. If
the patients were receiving chemotherapy for
the first time, nurses directed them here as
well.


The last seats chosen were always in between
other patients.




                              EXPERTISE         IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Access to Patient Toilets

Patients indicated increased levels Privacy,
Stress, Satisfaction, Comfort, and Hope with
regard to access to patient toilets (p<0.01)

Infusion patients may use toilets more
frequently given long treatment sessions and
administration of fluid medications.

Design Implication: Plan appropriately
distributed patient toilets, consider
additional beyond code required.




                              EXPERTISE        IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Access to Patient Toilets

Semi-open treatment stations and shared
patient toilets




Private treatment rooms and shared patient
toilets




                             EXPERTISE       IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Window View

Patients with window views reported
higher levels of Privacy, Comfort,
Satisfaction, Hope and lower levels
of Stress than those without window
view

Other EBD research reports lower
use of medications and increase
healing in patient with window views

Design Implication: Site, building
orientation and department
placement with access to daylight
and view are important. Consider
planning window views for private
treatment stations




                              EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Way-finding and travel distances


Good way-finding was associated with
Comfort, Satisfaction, Hope and lower levels of
Stress

Previous EBD studies note stressful way-
finding can be addressed by adjusting spatial
references

Design Implication: Distribute toilet rooms,
nourishment, and reduce travel distance
from treatment areas and waiting rooms.




                              EXPERTISE         IMAGINATION   PARTNERSHIP   PERFORMANCE
Simon Cancer Center: Lounge Space and Guest Chairs

Surprisingly, 93 of 160 survey participants said
they would not like to sit in the lounge area.
During observation it was noted the staff would
not let the patients select a chair in the lounge
area. Staff often directed first time patients
towards the middle chairs for visibility during
first treatment

Lounge space was utilized by guests for
napping and additional seating.

Design Implication: Additional places for
respite for patient companions should be
considered in planning.




                                EXPERTISE       IMAGINATION   PARTNERSHIP   PERFORMANCE
Summary of Findings: Significant Design Strategies

        Design strategies              Ranking     by significance in POE

1       Treatment station typology     1           Treatment station typology


2       Window View                    2           Access to patient toilets


3       Family lounge                  3           Window View


4       Way-finding                    4           Way-finding


5       Access to patient toilets      5           Family lounge



                        EXPERTISE    IMAGINATION   PARTNERSHIP     PERFORMANCE
Conclusions



 •   Significant environmental features in Cancer infusion treatment
     environments are similar but different from that in inpatient
     environments.

 •   The validity and reliability of suggested design strategies need to be
     examined, with respect to the unique characteristics of target patient
     population.




                         EXPERTISE    IMAGINATION   PARTNERSHIP   PERFORMANCE
Questions?

Zhe Wang, Ph.D., RA, EDAC, LEED AP BD+C

              Cannon Design
             1100 Clark Avenue
         St. Louis, Missouri 63102

     Email: zwang@cannondesign.com
         www.cannondesign.com




   EXPERTISE           IMAGINATION        PARTNERSHIP   PERFORMANCE
EXPERTISE   IMAGINATION   PARTNERSHIP   PERFORMANCE

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Design Research of Cancer Infusion Treatment Environments

  • 1. EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 2. Design Research of Cancer Infusion Treatment Environments EDRA 42 | Chicago, Illinois | May 26, 2011 Zhe Wang, Ph.D., RA, EDAC, LEED AP BD+C Michael Pukszta, AIA Natalie R. Petzoldt, AIA, EDAC, LEED AP BD+C Jennifer Hendrich Cayton, LEED AP BD+C EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 3. Overview of presentation 1. Introduction 2. Cannon Design Research 3. Post Occupancy Evaluation of the Simon Cancer Center EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 4. Americans and Cancer- 2010 Facts and Figures Cancer | “Group of diseases characterized by uncontrolled growth and spread of abnormal cells;” genetic or environmental Treatment | Surgery, Radiation, Chemotherapy, Hormone, Biological, Targeted Therapies 2010 Death Rate | 569,490 expected cancer deaths alone, more than 1,500 a day 2010 Diagnoses | 1,529,560 expected new diagnoses 1. American Cancer Society, “2010 Cancer Facts and Figures.” http://www.cancer.org/Research/CancerFactsFigures/CancerFactsFigures/cancer-facts-and-figures-2010 Accessed 05.16.2011 EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 5. Improving the patient outcomes Americans have made measurable success in battling cancer and increased the relative 5-year survival rate from 50% in 1970s to 66% in 2009. 1. American Cancer Society, “2010 Cancer Facts and Figures.” http://www.cancer.org/Research/CancerFactsFigures/CancerFactsFigures/cancer-facts-and-figures-2010 Accessed 05.16.2011 EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 6. The typical healthcare patient event Diagnosis Health Treatment Infusion treatment: 50+% cancer patients undergo chemotherapy1 Time EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 7. The oncology patient event Diagnosis Health Treatment Potential 100 Trips in the first year after diagnosis Time EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 8. Evidence-Based Design and Research Evidence Based Design: Evidence-based design is the process of basing decisions about the built environment on credible research to achieve the best possible outcomes. For healthcare, the goal is to achieve the best possible outcomes for patients/residents, families, and staff while improving the process of delivery. 1 1. Center for Health Design. Access 5/16/2011 . http://www.healthdesign.org/chd/research EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 9. Evidence-Based Design and Research EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 10. Evidence Based Research and Design- Oncology Most research in the field of design and health focuses on inpatient environments. However, typical cancer treatment regimen is ambulatory-based. 1. Chemotherapy.com Access 05/19/11. http://www.chemotherapy.com/treating_with_chemo/treating_with_chemo.html EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 11. Evidence-Based Design and Research- Oncology? EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 12. Cannon Design Offices | 16 People | 1000 Healthcare | Top Ranking in Healthcare Design Quick Facts | Ph.D. lead health and science research; award winning practice Vancouver Calgary Victoria Toronto Boston Buffalo NYC Chicago Baltimore San Francisco Arlington St. Louis Los Angeles Phoenix Shanghai Mumbai Houston EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 13. Humble Beginnings- The Pre-design Research “If we knew what we were doing, it would not be called research, would it?” Albert Einstein EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 14. Humble Beginnings- Pre-design Research Location Summary Clarian IU Simon Cancer Center (Now IU Health) Indianapolis, Indiana 8 States Todd Caner Center Los Angles, California 410+ Patients Siteman Caner Center St. Louis, Missouri Karmanos Cancer Institute Detroit, Michigan Cancer Care of Maine Bangor, Maine MD Anderson Banner Health Phoenix, Arizona UH Case Medical Center Cleveland, Ohio Northwestern Phase 1 Chicago, Illinois Phase 2 EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 15. 10- Year Research Project Cycle 2008 Northwestern University 2003-2005 Chicago, IL 2004 2007 Clarian/IU Patient Questionnaires Todd Cancer Center Karmanos Cancer Center Simon Cancer Center Long Beach, CA Detroit, MI Indianapolis, IN UH Case Medical Center Focus Groups Focus Groups Focus Groups Cleveland, OH Patient Interviews Patient Interviews & Surveys Patient Interviews Patient Questionnaires 1999-2000 2005 Focus Group 2007 Siteman Cancer Center Cancer Center of Maine 2010 Research Banner Health St. Louis, MO Bangor, ME IU Health Phoenix, AZ Focus Groups Focus Groups Simon Cancer Center Patient Questionnaires Patient Interviews Patient Interviews Indianapolis, IN Focus Group & Surveys Post Occupancy Evaluation 2000 2004 2008 2010 Projects Karmanos Cancer Institute BJC / Washington University IU Health Seidman King Abdullah MD Anderson Weisburg Cancer Center Siteman Cancer Center Simon Cancer Center Cancer Hospital Saudi Arabia Banner Cancer Center 25,000 Sq Ft 750,000 Sq Ft 450,000 Sq Ft 450,000 Sq Ft 1,500,000 Sq Ft 225,000 Sq Ft EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 16. From Pre-design Study to Post Occupancy Evaluations TARGET 2012 Construction of Phase 2 projects is Banner Health completing or near complete in 2011 Phoenix, AZ Post Occupancy Evaluation Research Seidman Cancer Center Target Post Occupancy Evaluations for Cleveland, OH 2012 Post Occupancy Evaluation 2010 2012 Potential comparative study of three complete projects Projects Seidman MD Anderson Cancer Hospital Banner Cancer Center 450,000 Sq Ft 225,000 Sq Ft EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 17. Research Road Map PHASE 1 PILOT STUDY VERIFICATION WE ARE HERE PRE-DESIGN STUDY PHASE 2 VERIFICATION PHASE 2 EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 18. Summary of Pre-design Research Findings Infusion patient needs can be classified into three categories: 1) Choice and control 2) Privacy and social support 3) Positive distractions EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 19. Summary of Findings: Choice and Control “A sense of control is important because cancer takes away your control.” - Patient from Todd Cancer Institute “What control would an infusion patient want most?” Temperature Control Typology of treatment stations: Private or Open Potential Design Solutions: -Multiple HVAC zones -Multiple types of treatment station 1. Image Digital Thermostat. Accessed 5/17/2011 http://digitalthermostat.org/ EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 20. Summary of Findings: Privacy and Social Support Private treatment rooms preferred by 50% if survey participants, remaining split 28% always choose shared and 22% flexible depending on treatment day. Sometimes 28% Private 50% Gender and geographic changes in preferences affect the balance of private and shared treatment Share 22% spaces. Potential Design Solutions: n = 161 - Multiple types of treatment spaces EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 21. Summary of Findings: Positive Distractions “What amenity would you prefer?” Guest Chair 90% of participants cited a guest chair as their preferred amenity. “It felt really good about helping a patient sitting next to me. She didn’t speak English , but holding hands with another patients means the same thing in any language.” -Todd Cancer Institute Patient Potential Design Solutions: -Plan for a guest chair at each treatment station -Family lounge space for guests and social interactions EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 22. Summary of Pre-design Research and Design Ranking Design Strategies Patient Needs 1 Patient Control and Choice 1 Treatment Station Typology 2 Window View 2 Privacy and Social Support 3 Family Lounge 4 Way-finding 3 Positive Distractions 5 Access to patient toilets EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 23. Design of Simon Cancer Center Development of design strategies EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 24. Simon Cancer Center | Indianapolis, Indiana 1. Brian Drumm photo courtesy of IUPUI Communications and Marketing EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 25. Simon Cancer Center | Indianapolis, Indiana 28,500 Square Foot Infusion Center 60 Patient treatment stations Treats most types of caner with exception of Bone Marrow N Located Downtown Indianapolis, Indiana 1. Google Maps. Accessed 5/18/2011. www.maps.google.com EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 26. Simon Cancer Center | the Infusion Center Roof top garden Nurse work station Fireplace lounge area Open Bays for patient and guest interaction Private Rooms EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 27. Simon Cancer Center: Choice on Privacy or Open Most cancer centers use fabric curtains to separate open bays, Simon the team designed movable screens between patient bays EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 28. Simon Cancer Center: Fireplace Lounge Area EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 29. Post Occupancy Evaluation of Simon Cancer Center Investigate the significance of design strategies EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 30. Simon Cancer Center | Indianapolis, Indiana 2010 | Post Occupancy Evaluation Observation (2 days on site) Questionnaires - 165 Patients -138 Family members - 15 Staff Patient responses: Response rates 20% - 45% depending on the day Average age range was 51-60 years old 70% were female 85% were Caucasian EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 31. Simon Cancer Center: Research Timeline 2009 2010 2011 EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 32. Simon Cancer Center: On-site Observation EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 33. Simon Cancer Center: Questionnaire Survey Participants answered surveys while in the space EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 34. Simon Cancer Center: Findings Typology of Access to treatment Patient Window Way- stations Toilets View finding Distances Privacy Un-Stress Comfort Satisfaction Hope Significantly related, p<0.02 EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 35. Simon Cancer Center: Typology of Treatment Stations Private treatment rooms Semi-open treatment Open treatment 1. The Telegraph. Access 5/19/2011 http://www.telegraph.co.uk/health/healthnews/7520628/Thousands-of-NHS-patients-dying-needlessly-expert.html 2. Integrative Focus, Inc. Accessed 5/19/2011 http://intergrativefocus.com/services/small_bytes 3. Mass General Cancer Hospital Accessed 5/19/2011 http://www.massgeneral.org/cancer/about/newsarticle.aspx?id=2487 4. With Friendship.com Accessed 05/22/2011. http://withfriendship.com/user/boss/chemotherapy.php EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 36. Simon Cancer Center: Typology of Treatment Stations During observation, patients consistently choose seats at end of semi-open treatment space first Then, they choose the seats in the middle. If the patients were receiving chemotherapy for the first time, nurses directed them here as well. The last seats chosen were always in between other patients. EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 37. Simon Cancer Center: Access to Patient Toilets Patients indicated increased levels Privacy, Stress, Satisfaction, Comfort, and Hope with regard to access to patient toilets (p<0.01) Infusion patients may use toilets more frequently given long treatment sessions and administration of fluid medications. Design Implication: Plan appropriately distributed patient toilets, consider additional beyond code required. EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 38. Simon Cancer Center: Access to Patient Toilets Semi-open treatment stations and shared patient toilets Private treatment rooms and shared patient toilets EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 39. Simon Cancer Center: Window View Patients with window views reported higher levels of Privacy, Comfort, Satisfaction, Hope and lower levels of Stress than those without window view Other EBD research reports lower use of medications and increase healing in patient with window views Design Implication: Site, building orientation and department placement with access to daylight and view are important. Consider planning window views for private treatment stations EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 40. Simon Cancer Center: Way-finding and travel distances Good way-finding was associated with Comfort, Satisfaction, Hope and lower levels of Stress Previous EBD studies note stressful way- finding can be addressed by adjusting spatial references Design Implication: Distribute toilet rooms, nourishment, and reduce travel distance from treatment areas and waiting rooms. EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 41. Simon Cancer Center: Lounge Space and Guest Chairs Surprisingly, 93 of 160 survey participants said they would not like to sit in the lounge area. During observation it was noted the staff would not let the patients select a chair in the lounge area. Staff often directed first time patients towards the middle chairs for visibility during first treatment Lounge space was utilized by guests for napping and additional seating. Design Implication: Additional places for respite for patient companions should be considered in planning. EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 42. Summary of Findings: Significant Design Strategies Design strategies Ranking by significance in POE 1 Treatment station typology 1 Treatment station typology 2 Window View 2 Access to patient toilets 3 Family lounge 3 Window View 4 Way-finding 4 Way-finding 5 Access to patient toilets 5 Family lounge EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 43. Conclusions • Significant environmental features in Cancer infusion treatment environments are similar but different from that in inpatient environments. • The validity and reliability of suggested design strategies need to be examined, with respect to the unique characteristics of target patient population. EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
  • 44. Questions? Zhe Wang, Ph.D., RA, EDAC, LEED AP BD+C Cannon Design 1100 Clark Avenue St. Louis, Missouri 63102 Email: zwang@cannondesign.com www.cannondesign.com EXPERTISE IMAGINATION PARTNERSHIP PERFORMANCE
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