This document provides tips for effective communication between parents and teenagers. It advises acknowledging a teen's feelings through active listening instead of lecturing. When a teen is upset, parents should express sympathy rather than trying to fix the problem. The document also recommends working through disagreements with teens using a 5-step process: hearing each other's perspectives, brainstorming solutions, agreeing on a plan without criticism. As an alternative to punishment, the document suggests stating feelings, expectations, how to make amends, offering a choice, and following through if needed.