Eliminate Risks in SOA Implementation & Support

Webinar
De-Risk SOA Implementation and
Operations

2© 2014. All rights reserved.
“SOA integrates and enables connected business.
However it can disrupt IT and Business…

Type of Risk: IT losing the trust of Business (live example)
Problem Faced
Key Stakeholder VP, IT and team
Around OND 2013, the online product catalogues used by Sales team, randomly started
becoming unavailable at the point-of-sales. This disruption continued for over 4 months.
Sales team unable to close the orders leading to direct loss of revenues. This is in turn led
to Business losing trust of IT.Business Impact
Root Cause
This disruption happened due to the failure of the SOA service that retrieved the Product
Catalog from EBS. The SOA service failure happened due to inconsistencies in server
configurations created at the time of initial setup and implementation.
Consistent server configurations across nodes and server instances
can prevent such critical failures.
Customer
A Fortune 100 company that is into marketing and financing of aviation, marine and ground
transportation fuel products and related services.

Type of Risk: External Customers getting impacted (live example)
Problem Faced
A high value Supplier presented a check to Bank of America (BOA) which promptly got
declined as BOA’s system did not have any record of this issued check.
Massive potential public relation failure, direct adverse impact on customer relationship
and on brand image.Business Impact
Root Cause
The middleware interface had failed to transmit the Positive Pay (payment instructions) file
the previous night to the BOA and hence BOA’s system was not up to date. This was due to
an code failure while processing the EDI message before transmitting to BOA.
Compliance to Code Quality standards and ensuring uniformity can
prevent such business disruptions.
Customer
A Fortune 500 company, manufactures products and provides engineering services for a
wide range of industrial, commercial, and consumer markets across the world.

Type of Risk: Disruption of On-going Business (live example)
Problem Faced
In early July 2015, the Customer PO inflow process suddenly stopped working for more
than 24 hours.
Processing of orders worth $150k stuck for over 24 hours leading to major end-customer
dissatisfaction and complaints from distributors and dealers.Business Impact
Root Cause
A sudden increase in EDI transactions caused the service max out on connections resulting
in the subsequent service crash. It took over 24 hours of manual debugging to identify the
failed application/service and restore it.
Continuous Application Performance Monitoring and
not just System level monitoring can prevent such risky failures.
Customer
Leading brand of outdoor gear and footwear designer and distributor based California,
United States

Quick Poll
Have you encountered these
type of incidents?

Typical OFM Implementation & Operation Lifecycle + Risks
1. Environment topology compliant to
standards
2. Environment configurations consistency
3. Environments performing to SLAs
1. First time right application deployments
2. Efficiency in test case execution
3. On-time Project delivery
1. Application Code Quality
2. A2A and B2B Security
3. Ensured business continuity
1: Provision &
Install OFM
Environments
Development
Environment
Test (SIT)
Environment
QA (UAT)
Environment
Production
Environment
IT Infrastructure: Strong foundation
2: SOA
Application
Development
Code
Development
& Unit Tests
System
Integration
Tests
User
Acceptance
Tests
Live for
Business
Users
Project Management: Agile development
3: Governance
& Monitoring
Peer Code
Reviews by
Developers
Integration
Tests by
Developers
User Tests by
Business
Analysts
Services
Monitoring by
Admins
QA & IT Operations: Business continuity

Suneratech’s DevOpsXpress Platform
Eliminates Risks In SOA Implementations & Operations
Brings compliance to standards while reducing the time to implement SOA/BPM by about 80%
and reducing cost by 65%
Compliance
SOA Environment Reference Topology
SOA Services Reference Architecture
Quality
Templates and UI driven interaction
Standards definition and 100% adherence to it
Consistency
Automation of repeatable manual tasks
Program/Scripts to perform recurring tasks

DevOpsXpress: Automation Touch points
DEV
SIT
UAT
PRD
[1] OFM Environment Build
WL & SOA Provisioning & Installation
[6] SOA Composite Application Performance Monitor
Business continuity
[4] Continuous Integration Testing
SOA composite automated testing
[2] Continuous Code Quality
BPEL & BPM code quality validations
[3] Continuous Deployments
SOA/BPM application deployments
[5] Continuous Delivery
Deploy to production risk-free

DevOpsXpress Modules
Quality Assurance
Enable your Quality Testing/Assurance team to be able
to efficiently execute SOA/BPM integration tests over
and over until you are satisfied that it works as per the
defined functionality
Continuous SOA Integration Testing
IT Operations
Empower your Fusion Ops team to get immediate
information about the performance of various
SOA/BPM applications and take corrective actions as
required.
Application Performance Management
Business Applications
Empower your Fusion Developers to ensure that the
SOA/BPM code that is produced is of the highest quality
meeting all the standards and will perform well for
years to come
SOA/BPM Code Quality Engine
IT Infrastructure
Enable your Fusion Infra Admin to be confident that
your Oracle Fusion Middleware environments are error-
free, consistent and comply with the standard reference
architecture
OFM Installation & Deployments

DevOpsXpress: Benefits
80% Faster new environment builds.
100% accurate blue print driven environments.
10X Faster application deployments.
Error free continuous application deployments.
100% Guaranteed SOX compliance.
Tight integrations, security, traceability and controls.
65% Reduction in administrative costs.
Standardized operations driving savings.

Is DevOpsXpress Platform Right for you?
DevOpsXpress Impact Assessment
Assessment agenda: identify the risk areas in your OFM footprint, pick those high
impact vulnerabilities to automate and de-risk.
Approach: A structured onsite engagement of 4 hours
Deliverables: Quantify the benefits of automation on your OFM environment,
followed by demonstration of it.
Available Dates: Sep 14, 16, 18, and 22
Contact: Sreenivasa Setty, Co-founder of DevOpsXpress
Sreenivasa.Setty@suneratech.com | +1.408.470.3770

Eliminate Risks in SOA Implementation & Support

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