Elite global business services -- final project(1)
- 1. Elite Global Business Services • ALEXANDRIA WORLD • LISE AUGUSTIN • MARGARITA GONZALEZ • WESTON PARSON
- 2. About Our Business… Elite Global Business Services is a Human Resources consulting firm that provides quality customized business consulting and human resources solutions to organizations. We are a team of four highly qualify and competent consultants and together we have ten years experienced. Elite Global has worked with organizations of all sizes, providing exceptional service to all our clients.
- 3. Team Process Team process is used to enhance employee communication and participation to utilize and encourage teamwork. Importance: it’s a way to understand the company's employee Advantages of team process: - Increases productivity - A diverse amount of skills within the organization - improves communication with employees Disadvantages - Takes more time - limits the time of creativity - Increases productivity - A diverse amount of skills within the organization - improves communication with employees
- 4. Manager’s Job A manger is the in charge of controlling, directing, and organizing all parts of the company and employees. A manger has power, authority, higher pay, more responsibility, and more accomplishments Duties: - Depend on how big and the type organization it is - Ensure the smooth function of the company
- 5. Employee Behavior, Motivation, and Morale Employee behavior :It the way an employee behaves and reacts to a certain situation or occasion. Employee Morale: is the job satisfaction, the feeling of well being, and the outlook on how they feel about the workplace. - The better the employee morale, the more productivity increases of the organization. Employee Motivation: the manager motivates employees to perform better in the workplace. Ex: paid vacations, benefits, higher pay, incentives
- 6. Employee Selection and Training Selection is the process of testing applicants and screening for employees who will be a good fit for the job, this can be done through test in person, on the internet or even on the phone. Training ensures the employees are ready for the job, a properly trained employee should have a reasonable knowledge of how the company works and what they do. Employees selection and training is a very important process and is the key factor to what your companies turn over will be, if you select and train poorly turn over will be high, if you do it well it will be low.
- 7. Productivity An employee's productivity is effected by multiple things, some examples are Technology, on occasions employees are given technology without being taught how to correctly use it, this can decrease productivity significantly. Other employee's, this is a very common productivity issue, negative employees hurt the moral of other employees or drag them down.
- 8. Health and Safety Suicide in the work place is a major concern in today's society, a large amount of people have had this happen and it is important for companies to take action setting in regulations to prevent this. Workplace bullying is a issue for workplace health as well, management needs to keep an eye for potential bullies and prevent them from forcing coworkers into difficult situations.
- 9. Effective Communication What is effective communication? Effective communication is defined as verbal speech or other methods of relaying information. Effective communication is a key interpersonal skill and learning how we can improve our communication has many benefits. Communication is a two way process, so improving communication involves both how we send and receive messages. Effective Communication in the Workplace Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
- 10. Performance Appraisals What are performance appraisals? A performance appraisal (PA), also referred to as a performance review, performance evaluation, (career) development discussion, or employee appraisal is a method by which the job performance of an employee is documented and evaluated. Why are performance appraisals important? Performance evaluations benefit both employee and employer. It is a time to provide feedback, recognize quality performance and set expectations for future job performance.
- 11. Performance Appraisals, cont. What are the various methods of performance appraisal? Performance appraisal is a systematic process that evaluates an individual employee's performance in terms of his productivity with respect to the pre- determined set of objectives. ... Various performance appraisal methods are followed by organizations to ensure fair appraisals to their employees.
- 12. Problem Identification, Resolution & Decision Making SOLVING PROBLEMS AND DECISION MAKING PROBLEM SOLVING IS THE COMMUNICATION THAT ANALYZES THE PROBLEM IN DETAIL BEFORE DECISION MAKING. DECISION MAKING IS THE COMMUNICATION THAT RESULTS IN A CHOICE. WHAT ARE DECISION-MAKING SKILLS? •TASK SKILLS -PROBLEM RECOGNITION AND FRAMING, INFERENCE DRAWING, IDEA GENERATION, ARGUMENT •RELATIONAL SKILLS -- LEADERSHIP, CLIMATE BUILDING, CONFLICT MANAGEMENT •PROCEDURAL SKILLS -- PLANNING, PROCESS ENACTMENT
- 13. Ethics and Politics Ethics is a set of beliefs and customs shared by members of society with to -What is right and what is wrong -How things ought to be Politics is the process of making and implementing decisions binding upon society To become more politically adept in your organization - Develop the right image - Frame arguments in terms of organization’s goals
- 14. Unions Union an organized association of workers formed to protect and further their rights and interests through -Collective bargaining -Workplace safety -Better benefits -Higher wages
- 15. Career Development Career Development the outcomes of actions on career plans as viewed from individual and organizational perspective -How individuals manage their careers within and between organizations and -How organizations structure the career process of their members