Empathize and define - Student to Work transition
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Nicky is an electronics student who recently started a traineeship as a programmer analyst at an IT firm. She lacks a technical background and is shy. During her onboarding, she was introduced to company policies and procedures but still feels unprepared and stressed. She fears interacting with senior colleagues and peers who have more technical experience. The document suggests Nicky should reach out to others for help, develop relationships, and focus on learning rather than worrying about failures in order to adapt better to her new role.
Empathize and define - Student to Work transition
- 1. Empathize and Define School-to-work transition Vaishnavi N
- 2. Empathy Map
- 3. Stake holder Name Nicky Education B.E in Electronics Work Programmer Analyst Trainee in an IT Firm Background Nicky is basically an Electronics student with no background in computers. Characteristics Shy and Scared
- 4. SAY Had a induction program with the HR Team Was explained about the company policies, hierarchy structure and procedures. Confirmation policy document was given On boarding procedure was carried out Got introduced to the senior folks/managers of the company Got introduced with the peers (90 % of them were from IT background) Saw the working culture and environment Explained about technology Got introduced with Trainer Assigned with some initial activities like technical presentation, quiz etc No idea about the work that is to be done No practical experience in developing applicationsUnderstanding : No proper technical knowledge, No real time experience, No clear idea about the work
- 5. Do Didn’t get a chance to see.
- 6. THINK Found difficulty in understanding the organization procedures and policy Fear about senior folks/managers and their expectations on her Fear of learning new technology Fear of mingling with the peers who were already having enough computer knowledge Fear of adopting to new culture and environment where everything is different Fear of completing her assignments Fear of what if she is unsuccessful in exposing her talents Expectation of getting a good friends in the company Expectations from the trainer (to help her in learning the technology from basics) No clear idea about the career growth Not fully prepared Understanding : Stressed, Frightened, Not prepared
- 7. FEEL She need to get in touch with the respective HR Team to understand the organization procedures well She can have a casual chat with the senior folks/manager so that she can know about their experience in the industry She can undergo technical training within the organization She can develop a friendly relationship with her peers She can try her best in completing the assignments. And if she find difficult, she can always seek help from her peers or managers Since she can always learn from failures, She can avoid thinking it She can try helping others , so that she will get more friends She can always approach her trainer for any queries. She should not feel bad to ask questions and can clarify her doubts anytime She can sit with senior folks to have a gist about the career growth. Understanding : Can approach people for any help, Avoid being shy
- 8. INSIGHTS Though there is no great challenges involved, Nicky is making herself in an uncomfortable situation. She is very much worried about the outcome. She is scared to approach people She didn’t take any effort in attaining technical excellence Wasted most of the time in thinking but not in execution
- 9. PROBLEM STATEMENT Problem Statement Nicky needs to develop herself in a manner that allow her to adopt to the new environment very well