Empathy define assignment
- 1. -‐Goal Developing empathy for someone who has a stake in the school-‐to-‐work transition, and defining a problem or need he/she has related to the challenge. -‐Interviewees 2 senior college student who are doing her summer internship. -‐ Questions Why you choose to do internship this summer? Are the courses in your school satisfied your expectation? Will you choose the career related to your major? Why? What to you think about the connection of school to workforce? What do you learn from your internship so far? Is there any difference between what really happened on this job and what you thought at first. EMPATHY AND DEFINE assignment Paggy Wang from Taipei, Taiwan Ptspaggy35@gmail.com
- 2. Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE InsightNeed STAKEHOLDER Insights Design Thinking Action Lab 2013 Senior college Student 1. Ability we need in the workforce is quite different to what we’ve learned in school. 2. I don’t know how to make my short-‐term career plan. 1. Not sure about my decision of future career. 1. School should build the bridge between students and the industry. 2. Help students cultivate multi-‐ tasking ability is important. 2. It’s time-‐wasting to learn old-‐fashion way of thinking. College Students Get internship or an organized mentor system They’re not sure about what’s happening in the real world. Student can’t decide what they are going to do because they are not sure what’s happening in the industry they are going to devote themselves to and don’t know weather it’s right or wrong about each step they take. 3. Learning by doing is faster. 3. Should know what students want to learn before course planning.