Mrs. B, a 97-year-old woman living in a residential care home, was admitted to the hospital after a fall. Her daughter informed staff that Mrs. B had an advance health directive. Mrs. B was treated for aspiration pneumonia and other issues. Despite treatment, Mrs. B remained distressed and her condition deteriorated. She was found dead during an overnight medical team call. Opportunities to improve care included the residential home notifying the hospital of Mrs. B's advance directive and discussing her goals of care when she was confused upon admission.
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