Enhancing Software Quality
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The document discusses the need for enhanced software quality training. It notes that current education lacks depth and real-world experience. A new approach to training is needed that focuses on building a strong conceptual foundation and practical skills through hands-on learning of techniques, tools, and best practices. This should involve real-world projects, continuous learning, and training that is interactive and never fully ends.
Enhancing Software Quality
- 1. Enhancing Software QualityIndustry, Technology, People & Training
- 3. Scope of the Industry
- 5. Before.com BubbleDevelopment LifecycleLarge time frames
- 9. Large teams
- 10. No re-usability
- 11. No scalability or availability
- 12. Security is an after-thoughtAbout CustomerAn Idiot
- 13. We know more than him
- 14. We know what he wants
- 15. Change business for software
- 16. Bad quality is new businessRole of QualityLate introduction
- 17. No link Development & Testing
- 18. Very less budget
- 19. No robust performance testing
- 22. No integration testing till very end
- 23. Very little customer participation
- 24. Little or no automation
- 27. Developers doubled as testersAfter.com BubbleDevelopment LifecycleSmall & Agile Teams
- 31. Re-usability
- 35. AutomationAbout CustomerIs the king
- 36. They knows business better
- 38. Software around business
- 40. Customer satisfaction is measure of qualityRole of QualityEarly in development cycle
- 41. Prevention is as important
- 42. Testing happens in all phases
- 45. Integrated approach to testing
- 46. Integration testing several times
- 47. Customer is a key stakeholder
- 48. Lots of automated testing
- 49. Lots of technical support
- 50. Testers have more sayPressures on the IndustryMarketRapid Technology Change
- 53. Varied Platforms
- 57. Big Players
- 58. Open Source
- 59. New Products
- 60. New Versions
- 61. New FeaturesInvestorsDouble Digit growth
- 62. Huge Returns
- 65. Lack of faithEmployeesHigh Salaries
- 66. High Turnover
- 67. High cost of recruitment
- 68. Lack of trained recruits
- 69. High cost of trainingCustomersTech-savvy customers
- 70. Dumb customers
- 72. Voracious appetite for features
- 73. Lack of loyalty
- 74. Follow the latest fadResponse to PressureDevelopment ProcessNew methodologies
- 75. Shorter cycles
- 76. Smaller threshold for failure
- 78. Larger workloads
- 80. Process-driven
- 81. Extreme quality consciousnessStaffingOutsourcing complete functions
- 82. Contracting
- 83. Staffing less
- 84. Hiring staff with multiple skills
- 86. Certifications
- 88. Lesser salaries
- 90. Lesser perks
- 91. Firing & layoffsTrainingExtensive training
- 94. CertificationsCertifications & Best PracticesSix SigmaBusiness management strategy.
- 95. Improve the quality of process by
- 98. DMAIC
- 100. Measure performance
- 101. Analyze opportunity
- 102. Improve performance
- 103. Control performance
- 104. Process performance
- 105. Decreases variation
- 106. Maintains consistent quality of the process output.ISO 9000:2001Quality Management
- 107. Resource Management
- 109. Product Purchasing
- 112. Service Provision
- 113. Product Management
- 117. Management ReviewCMMiInitial - provides a chaotic, adhoc unstable environment for process
- 118. Repeatable - Processes are repeatable with consistent results. process discipline is unlikely to be rigorous, maintained during times of stress.
- 119. Defined - There are sets of defined and documented standard processes and established and subject to some degree of improvement over time.
- 120. Managed - using process metrics, identifies the ways to adapt process for deviating projects.
- 121. Optimizing - focus on continually improving process performance through both incremental and innovative technological changes/improvements. The Real World Out There!!!It’s a big, bad worldLots of opportunities, but you have to grab themIntense competition and performance is the keyHigher and higher expectationsMultiple skills are a mustLeverage strengths, fortify weaknessesCommunication! Communication! Communication!Presentation! Presentation! Presentation!Keep abreast with latest developmentsGo the extra mile
- 122. What role doesTechnologyplay in Quality?
- 123. Technology in QualityChanging the face of QualityWell-defined and Automated WorkflowsAutomated metric collection and distributionContinuous IntegrationManual / Automated coverage reportsRobust regressionVirtualization, CloningRecord / Playback of use cases and bugsWinks / VideosUp to the minute quality reports
- 124. Workflow ManagementTools & TechnologiesSDLCSTLCActivitiesRequirements AnalysisPlanningDesignImplementationTestingMaintenanceRequirements AnalysisTest Strategy & Test PlanTest Analysis & Test DesignCreation & Verification of TestsTest ExecutionBug Tracking & Error ReportingPost Implementation Formal meetings will be held in order to document the requirements discussed as outcome Business Requirement Specification and software requirements specifications will be delivered.
- 125. Creation of a Test Plan of High Level
- 126. Features to be tested and features not to be tested
- 127. Environmental needs
- 128. Creation of fully descriptive Test Plan
- 129. Creation of Matrix for Functional Validation
- 130. Creation of Test Cases
- 131. Revision of Test Cases
- 132. Selection of Test Cases fit for automation
- 133. Top level testing is done to find out top level failures and bugs
- 134. Completion of Cycles of Testing
- 135. Execution of Test Cases related to performance tests & Stress Testing
- 136. Bugs reporting to the development team.
- 137. Test reports documentation.
- 139. Evaluation of all Processes of Testing
- 140. Detailed Plans for improving the process of testing
- 141. Regression Testing
- 142. Creation of scripts suitable for Test Cases for automation
- 143. QTP
- 144. WinRunner
- 145. LoadRunner
- 146. Selenium
- 147. SilkTest
- 148. Canoo Web Test
- 149. QA Wizard
- 150. TestWeb
- 151. Jira
- 152. Scarab
- 153. Bugzilla
- 154. Bug Tracking
- 155. Census BugTrack
- 156. Defect Agent
- 157. Defect Manager
- 158. Dev Track Issue Tracking System
- 159. ApTest Manager
- 160. Extended Test Plan
- 161. QADirector
- 162. SilkPlan Pro
- 163. T-Plan Professional
- 164. Test Director
- 165. TestLog
- 166. Testuff
- 167. QTP
- 168. Watir
- 169. Regression Tester
- 170. Rational Functional Tester
- 171. LoadRunner
- 172. Analyst Pro
- 173. Blueprint Requirements Center
- 174. Doors
- 175. Caliber
- 176. Gatherspace
- 177. Requisite Pro
- 178. Quality Center
- 179. Test DirectorQuality Assurance & ControlWorkflow definitionWorkflow progressionMetrics collectionAlertsProject suggestionsPhase feedbackPhase hints from historical dataQuality Control data acquisitionAcceptance & Rejection on control data
- 180. White-box TestingTools of White box testingCode Coverage Emma
- 181. Clover
- 182. Checkstyle
- 183. EclEmma
- 184. Hansel 1.0
- 185. BullseyeCoverage
- 186. McCabe IQ
- 187. LDRA Testbed
- 188. TCAT/Java
- 189. VectorCAST
- 190. Junit
- 191. Find bugs
- 192. Cu
- 193. Htmlunit
- 194. Http unit
- 195. Mock
- 196. PyUnit
- 197. X-Unity
- 198. WSUnit
- 199. Jsmock
- 200. MActor
- 201. Fit
- 202. JVerify
- 203. KCC
- 204. ITP
- 205. Soapui
- 206. WebAii
- 207. Census BugTrack
- 208. Jcontract
- 209. Testers Desk
- 210. AETG Web
- 211. Unified Test Pro
- 212. Bug Timer
- 213. JProfiler
- 214. Javiz
- 215. GNU gprof
- 216. INTEL VTune
- 217. Valgrind
- 218. Jmeter
- 219. AQtime
- 220. TestComplete
- 222. SSW Performance PRO! 97
- 223. AdaptiveCells/J
- 224. USBTester
- 225. Siege
- 226. Testmaker
- 227. WebloadBlack-box TestingTools of Black box testingTechniques1.Equivalence Partitioning2. Boundary Value Analysis 3. Decision tables4. Cause effect graphing5. State transition testing6. Orthogonal Array testing Strategy (OATS)7. Graph based testing8. Error guessing9. Acceptance testingApplication testtoolsWeb test toolsFunctionalTest toolsPerformanceTest toolsFunctionalTest toolsPerformanceTest tools1.Aberro test2.AETG Web3.Automated test designer4.PETA5. Scriptech6.Egg plant7.GUITAR8.Test works9.QA centre10.Smalltalk test Mentre11.Test complete12.VNC robot1.Bug timer2.DB stress3.Lodea test4.Load runner5.Monitor master6.Ixload7.QA centre Performance Edition & silkPerformer forLoad testing8.Win feedback9.Xtreme load1.actiWATE2.Astra Quick test3.Canoo web test4.eValid5.Ieunit6.Imprimatur7.Internet Macros8.ITP9.lisA10.Pestercat11.QA wizard1.Forecast2.http_load3.Jblitz4.Load tracer5.Microsoft application Centre test6.Nepload7.Openload8.Proxy sniffer9.Pure load10.Silk performer
- 228. Other AutomationAutomated execution of scriptsTest Data creationDatabase verificationEnvironment setupDeploymentConfiguration managementTraceability
- 229. Role of Open SourceA decade back it was less that 10%Now it role is more than 60% and in some cases 100%More versatile and robustHave varied approaches to same problemNo major investment requiredFree of cost most of the timesNo vendor tie-inFeature addition is quickCommunity support
- 230. LearningRight ApproachRight ContentRight ExpertiseReal WorkPractice! Practice! Practice!
- 231. What kind ofPeopleare needed?
- 232. Skill RequirementsObservantLogical & AnalyticalCuriosity & CreativityEnvision business scenariosCritical thought & Rational enquiryContinuous learningEstimation, Planning & Time managementEffective communicationProfessional integrity
- 233. Knowledge RequirementsProduct knowledgeBusiness requirementsCustomer requirementsDomain requirementsDevelopment technologiesTechniquesTools usedAutomation of toolsBest practices
- 234. ExpertiseManualWorkflow toolsEstimationTest planningTest case designTest data preparationTest executionFunctional testingRegression testingBug reportingRoot-cause analysisAutomationWorkflow toolsProgrammingAutomation toolsManual Test executionDeveloping Automated TestsExecuting Automated TestsFunctional testingRegression testingBug reporting
- 235. Current EducationThere is no emphasis on qualityThere is no counseling with quality as a careerPrivate training are often inadequate and incompleteThere is no depth or breadth in this trainingNo live examples to learnThey focus on tools but not on techniques, methodologiesThere is no focus on skill developmentDisconnect between real environment and learning
- 237. Estimation
- 238. Test planning
- 239. Test case design
- 241. Test execution
- 242. Functional testing
- 243. Regression testing
- 244. Bug reporting
- 246. Programming
- 247. Automation tools
- 251. Functional testing
- 252. Regression testing
- 256. Domain requirements
- 258. Techniques
- 259. Tools used
- 260. Automation of tools
- 261. Best practicesMind the GapSkillObservant
- 262. Logical & Analytical
- 265. Critical thought & Rational enquiry
- 266. Continuous learning
- 267. Planning & Time management
- 269. Professional integrityCurrent EducationBasic concepts of quality
- 270. Basic tools
- 271. Some automation toolsWhat kind ofTrainingis needed?
- 272. Where to Start?Start with concepts which are the foundationHear and learn how the experts workHow the manual testing lifecycle happens?Understand Pros & Cons of Automated TestingLearn when to use Automated testingLearn or improve programming skillsIdentify and learn popular toolsUse them to solve real-world problems with a projectPractice! Practice! Practice!Self-learning, R&D
- 273. Breadth of Training
- 274. Training Depth
- 275. When and where does it end?NEVER ENDS
- 276. Our ApproachSolid base with conceptsPractical examplesSound technical trainingPractical real-world workOnline training presentations / videosOnline interactivity with article / queriesOnline mock exams
- 277. Topic List
- 278. Conclusion